Listening well is an essential aspect of leadership - not just to maintain good relationships with employees, but to drive real business improvements and results. But many of us still get it wrong - or might think we are good listeners but don't give that impression to our teams. Jeff Yip, assistant professor of management at Simon Fraser University’s Beedle School of Business, explains why the skill is so important to business success and identifies the five main mistakes leaders make when it c...
Jun 03, 2025•32 min•Ep. 1029
Although we’ve seen great successes come out of the technology sector in recent decades, many critics — and even some insiders — say it’s due for an overhaul. As a longtime Silicon Valley engineer and executive and cofounder of the Grace Hopper Celebration of Women in Computing conference, Telle Whitney argues that tech culture is still too closed-off and unwelcoming to different points of view, which leads to products and services that aren’t as good as they could be — for consumers and society...
May 27, 2025•28 min•Ep. 1028
To achieve long-term success in tumultuous businesses like media and entertainment, following formulas and data won't get you there. Barry Diller, the current Chairman and Senior Executive of both IAC and Expedia Group, has built a decades-long career in TV, film, and digital media by going with his instincts and betting on what he views as good ideas with limitless potential. He shares what he's learned about navigating the larger-than-life personalities in Hollywood, developing talent over tim...
May 20, 2025•35 min•Ep. 1027
In a period of increasing political and economic uncertainty, government funding cuts, and AI that can outperform humans, many people are rightly worried about how those forces might disrupt their careers. Layoffs loom, and even those in senior leadership might soon experience - or have already endured - a setback they weren't expecting. Whitney Johnson, the CEO of Disruption Advisors, has advice on how to deal with the emotions surrounding those kinds of shocks, tactical steps you can take to g...
May 13, 2025•28 min•Ep. 1026
It's a tough time to lead one of the biggest companies in the world - one that depends on supply chains, physical infrastructure, and top tech talent to stay competitive. But Andy Jassy, who took over as CEO of Amazon from legendary founder Jeff Bezos in 2021, manages in a way that he says helps him stay focused on what is best for their products and ultimately their customers. He explains his decision to get workers back to the office five days a week, why he is building an organization less de...
May 06, 2025•32 min•Ep. 1025
A new sound is in store for the HBR IdeaCast. Every Tuesday, we'll keep giving you the insights, research, and advice you need to lead, featuring practical conversations with leading thinkers. But as Adi Ignatius, editor-at-large at Harvard Business Review, joins executive editor Alison Beard as cohost of the show, we're offering even more to better serve you. Look forward to more interviews with C-suite executives, more expert perspectives on the most pressing, up-to-date problems facing leader...
Apr 30, 2025•1 min•Ep. 1024
Many industries depend on the government to finance infrastructure and research before a true private market can develop. In the case of space, there is still a strong need for public-private collaboration. But as costs drop to reach space, more private-sector companies can enter the market. Matthew Weinzierl is a senior associate dean and professor at Harvard Business School, and Brendan Rosseau is a strategy manager at Blue Origin. They explain the evolving role of the U.S. government to foste...
Apr 29, 2025•28 min•Ep. 1024
It's a common story: an immigrant arrives in a new country, sees a need, and works hard to build a successful business around it. Think of Chobani, Google, or Tesla. Indeed, 45 percent of Fortune 500 companies had immigrant founders. While most research focuses on why these people launched their businesses, perhaps more interesting is how they achieved lasting success. Neri Karra Sillaman is an entrepreneurship expert at Oxford University and the founder of luxury leather goods company Neri Karr...
Apr 22, 2025•26 min•Ep. 1023
As you advance in your career, you develop the skills to lead teams and manage direct reports. But no matter your role or seniority, you’ll always need to manage those above you and to develop the right relationships to progress. The secret to managing up, says Melody Wilding, is being strategic and thoughtful in several key kinds of conversations with your boss and boss’s boss—including finding alignment, setting boundaries, getting visibility for your work, and winning a promotion. She explain...
Apr 15, 2025•27 min•Ep. 1022
Whether you're a fan of Taylor Swift or not, no one can deny her success as both a music star and businesswoman. Her career has been a masterclass in everything from customer connection to innovation, decision-making to digital adaption, offering lessons for people in any industry. HBR senior editor Kevin Evers investigated Swift's rise and evolution for his new book, There's Nothing Like This: The Strategic Genius of Taylor Swift, and found interesting patterns. He explains how she's kept audie...
Apr 08, 2025•25 min•Ep. 1021
Many organizational leaders believe remote work is here to stay. Others are requiring employees return to the workplace. But Prithriwaj “Raj” Choudhury, an associate professor at Harvard Business School, says it’s not a simple managerial choice between two options. He explains three main variations of hybrid work: quarterly, monthly, and weekly. And he shares three key challenges to remote work: isolation, communication, and socialization. And he breaks down the specific management practices nec...
Apr 01, 2025•30 min•Ep. 1020
Whether we’re interacting with colleagues, clients, friends, family members or strangers, conversations are the way most of us build — or break — relationships. And yet we don’t often think deeply about how to approach this type of casual communication. Alison Wood Brooks, associate professor at Harvard Business School, has studied what it takes to create a great conversation and offers research-backed tips for improving your skills. Brooks is the author of the book Talk: The Science of Conversa...
Mar 25, 2025•32 min•Ep. 1019
Sales commissions act as a crucial lever to increase revenue and customers. But sometimes those incentives bring unintended consequences. New research identifies eight ways that salespeople across industries cheat or bend the rules to maximize their gain—often at the expense of the company's bottom line and customer loyalty. Huntsman School of Business professor Timothy Gardner and consultant Colin Wong explain these tactics, like sandbagging, falsifying data, and giving excessive discounts to c...
Mar 18, 2025•24 min•Ep. 1018
What does it take to really energize people and motivate them toward a goal? Inspirational leadership might seem idiosyncratic and hard to quantify, but, according to Adam Galinsky, professor at Columbia Business School, it involves three key elements: having a vision, setting an example, and mentoring. His research shows this is true across industries and geographies, and he offers advice on how to improve in each area. He's author of the book Inspire: The Universal Path for Leading Yourself an...
Mar 11, 2025•24 min•Ep. 1017
There are all kinds of productivity tools out there promising to help you make the most of your day. Some people swear by timeboxing: the method of reserving time on your calendar each day for each task you want to get done, and then truly focusing on that one thing at a time. The return on merging your to-do list with your calendar like this, says Marc Zao-Sanders, is higher productivity, better collaboration, and less distraction and anxiety. He explains how try to the method yourself and the ...
Mar 04, 2025•25 min•Ep. 1016
In an age of rapidly changing technology, it’s more important than ever for organizations to effectively support employee learning. Gianpiero Petriglieri, associate professor at INSEAD, has studied leaders who do this well and says they fall into three categories: custodians, challengers, or connectors. He explains which type of learning leader works best in which contexts and how all three approaches can help individuals and teams reach the next level. Petriglieri is author of the HBR article "...
Feb 25, 2025•28 min•Ep. 1015
Despite all the ways that artificial intelligence promises to improve our lives, many consumers feel anxious and are averse to AI-powered products and services. For marketers and product managers, it’s vital to understand what is driving that resistance to adoption. Julian De Freitas is an assistant professor in the marketing unit at Harvard Business School. He has identified five main ways people see artificial intelligence negatively: that AI is opaque, emotionless, inflexible, autonomous, and...
Feb 18, 2025•27 min•Ep. 1014
Amid the backlash against diversity, equity, and inclusion (DEI) initiatives in the United States and elsewhere, leaders in both the public and private sectors are reevaluating their organizations' policies and goals. While many employers and employees still value and support DEI, a growing chorus argues that such programs run counter to meritocratic ideals. Iris Bohnet and Siri Chilazi of the Harvard Kennedy School think there's one principle everyone should be able to agree on -- fairness -- a...
Feb 11, 2025•29 min•Ep. 1013
Many consumers are buying electric vehicles, thanks to sportscar-like performance, government incentives, and personal motivations to minimize climate change. But the EV industry overall has revved and sputtered in unpredictable ways and offers a case study in managing innovation, regulation, and competition. Mike Colias, deputy bureau chief at The Wall Street Journal, explains the complex landscape that incumbents such as GM and Ford and start-ups like Tesla find themselves in. Through stories ...
Feb 04, 2025•26 min•Ep. 1012
As organizations and workers face a new wave of technological change, Deborah Perry Piscione argues that we're at a pivot point where old models of employment will be replaced by entirely new ones. Get ready for GenAI-assisted, decentralized, sometimes autonomous workforces, and “jobs” that span gigs, companies, industries, geographies, and the metaverse. Piscione describes this new reality and how mindset shifts and upskilling can help us prepare. She's the coauthor, along with Josh Drean, of t...
Jan 28, 2025•30 min•Ep. 1011
If you've ever tried to change things at work, you know the headwinds you face. Teams and processes are often trapped in longstanding, ineffective patterns that are hard to budge. Dan Heath, senior fellow at Duke University’s Fuqua School of Business, explains proven techniques to reset. Those include making the problem visible, jolting incremental progress to start gaining traction, and motivating teams into a new direction. He shares real-life examples of how leaders and teams broke through se...
Jan 21, 2025•31 min•Ep. 1010
Our families, schools, and workplaces often train us to comply: taking on additional work when asked, agreeing with the group's consensus, and going along to get along with our bosses and colleagues. So, even when we're told to "think different" and "embrace conflict," we often hold ourselves back. But when individuals learn to say no more often, it can have huge benefits for their careers and organizations, says Dr. Sunita Sah. A psychologist and professor at Cornell's SC Johnson College of Bus...
Jan 14, 2025•28 min•Ep. 1009
High standards, attention to detail, and self-control are invaluable qualities at work. They’re also aspects of perfectionism, something to which many high achievers credit much of their success. But Ellen Hendriksen, clinical psychologist at Boston University's Center for Anxiety and Related Disorders, says being your own worst critic can also lead to constant dissatisfaction at work and alienation from coworkers. Her new book is How to Be Enough: Self-Acceptance for Self-Critics and Perfection...
Jan 07, 2025•27 min•Ep. 1008
We all know the stereotypes of leaders who use charisma, manipulation, domineering behavior, or their status in the hierarchy to exert control. But there is another type of leader whose power isn’t necessarily related to their position on the org chart. Chris Lipp has spent years studying people who’ve developed this “personal power” that is rooted in their internal values. Lipp is a professor at Tulane University’s Freeman School of Business, an executive coach, and the author of the new book T...
Dec 31, 2024•26 min•Ep. 1007
Asking questions is a powerful way to build trust, exchange ideas, and unlock value in organizations. And it is a skill that can be honed to make work conversations more productive, say Leslie K. John and Alison Wood Brooks, professors at Harvard Business School. In this classic episode, they join former host Sarah Green Carmichael to talk through insights from behavioral science research. They share techniques to adjust the frame, tone, and type of questions to improve results—whether you’re lo...
Dec 24, 2024•23 min•Ep. 1006
Many companies make money by selling goods that need to be constantly replaced; think fast fashion, or tech devices that come out in new versions each year. But according to Vijay Govindarajan, professor at Dartmouth's Tuck School of Business, smart organizations are increasingly eschewing that strategy for one focused on products that grow with the consumer through creative design or software updates. He shares several examples and explains how this approach can deliver more value for the buyer...
Dec 17, 2024•25 min•Ep. 1005
Hollywood is known for huge personalities and behemoth production studios taking big swings. But critics worry that the movie industry is playing it way too safe recently — by churning out remakes and fleshing out franchises, rather than dreaming up new things. And the same can be said of many established businesses in other industries. Larry Kasanoff, a movie producer and former studio head, has lessons from his career taking passionate risks to make groundbreaking movies like Platoon, Dirty Da...
Dec 10, 2024•28 min•Ep. 1004
We all know that innovative thinking is vital to individual, team, and organizational success. But we still often put creativity in a box, assuming it's only for people in certain roles or best attempted once a year at an off-site brainstorming session. Marketing executives Kathryn Jacob and Sue Unerman argue that we all need to be exercising our creative muscles more regularly, especially in the age of AI, when routine work can be outsourced to algorithms but new thinking still comes from human...
Dec 03, 2024•30 min•Ep. 1003
Twenty-five years ago, a Harvard Business School case study featured the exceptional networking practices of Silicon Valley entrepreneur and venture capitalist Heidi Roizen. This was before the rise of online social networks and the ubiquity of social media. But today, Roizen says that those developments have not fundamentally changed how she builds and maintains strong personal and professional relationships. Now a partner at Threshold Ventures and a lecturer at Stanford Graduate School of Busi...
Nov 26, 2024•27 min•Ep. 1002
Palo Alto Networks is the leading global cybersecurity company. Over his six-year tenure there, CEO Nikesh Arora has expanded and reorganized the organization, including safely incorporating generative AI into all of its products. Nikesh explains how he’s managing new opportunities and risks in the age of generative AI – including the single cybersecurity risk that keeps him up at night. He also shares his approach to leading innovation and evolving Palo Alto’s go-to-market strategy when new tec...
Nov 21, 2024•22 min•Ep. 1001
