In this episode of Hard Problems, Smart Solutions from Newfire, host Will Crawford explores the intricacies of building and scaling digital health platforms with Alexis Levine McKenna, Digital Health Product Leader and former Chief Product and Technology Officer at Huddle Up Care. Alexis discusses the importance of integrating clinician and patient feedback into product development, maintaining compliance in healthcare, and leveraging AI to augment, rather than replace, clinical roles. She highl...
Aug 13, 2025•45 min•Ep. 8
In this episode of “Hard Problems, Smart Solutions: The Newfire Podcast,” Newfire’s VP of Data & AI, Gordon Wong , sits down with Lauren S. Moores , AI Catalyst and Strategic Advisor, better known as the Data Queen , to talk about the real-world impact of AI , and what it takes to move from buzzwords to meaningful product outcomes. With over 30 years of experience in data innovation, Lauren shares insights on the critical role of context and storytelling in utilizing Large Language Models (L...
Jul 03, 2025•55 min•Ep. 7
From scaling D2C mental health platforms to driving value-based care models, Omar Mousa has seen it all. In the latest episode of “Hard Problems, Smart Solutions: The Newfire Podcast,” Omar joins host Brendan Iglehart , Staff Healthcare Architect at Newfire, to unpack the challenges and lessons from building healthtech products at every stage of growth . Omar, who most recently served as VP of Product and Engineering at Ventricle Health , shares his perspective on product-market fit, go-to-marke...
Apr 30, 2025•47 min•Ep. 6
In this episode of Hard Problems, Smart Solutions, host Will Crawford , Head of Advisory Services and CTO at Newfire Global Partners, converses with Dr. Paulo Pinho, a practicing physician and seasoned health informaticist. Dr. Pinho shares his diverse career journey, combining clinical practice, payer technology, and entrepreneurship. In this episode, you will gain insights into: Why interoperability remains elusive despite decades of effort (hint: legacy systems + fragmented incentives). How s...
Apr 01, 2025•50 min•Ep. 5
In this episode of Hard Problems, Smart Solutions, the Newfire Podcast, host Brendan Iglehart , Staff Healthcare Architect at Newfire Global Partners , discusses the critical role of accurate provider directories in healthcare with Ron Urwongse , co-founder of Defacto Health . Ron, an expert in healthcare data interoperability, shares his journey and insights into the development and optimization of provider directories. The conversation covers the intersection of various healthcare stakeholders...
Feb 21, 2025•34 min•Ep. 4
In this episode of Hard Problems, Smart Solutions, the Newfire Podcast, host Gordon Wong, VP of Data AI at Newfire Global Partners , welcomes Sandeep Dhamale, Director of Engineering, Data and Intelligence at the American Medical Association . Sandeep shares his journey from fintech to healthcare, highlighting how his fintech experiences have shaped his strategies in tackling healthcare's data challenges. He discusses transformative projects at AMA, including Datalabs GPT and the AMA Intelligent...
Jan 16, 2025•46 min•Ep. 3
On this episode of Hard Problems, Smart Solutions: The Newfire Podcast, Newfire’s Head of Advisory Services Will Crawford sits down with Laura Louthan , founder of Angel Cybersecurity. Laura, a seasoned virtual Chief Information Security Officer (vCISO), discusses how businesses can creatively address security challenges without stretching their budgets. Drawing on her extensive experience with notable companies like Sephora and Equifax, Laura offers valuable insights into building secure infras...
Dec 15, 2024•48 min•Ep. 2
In the inaugural episode of "Hard Problems, Smart Solutions," Newfire's VP of Data and AI, Gordon Wong , hosts Emily Lindemer, Executive Director of Data and Healthcare Innovation at JPMorgan Chase & Co. They discuss AI's transformative potential in healthcare, emphasizing the importance of streamlining data and addressing administrative inefficiencies to improve patient outcomes. The conversation explores Emily's career journey, the current state of AI in healthcare , and practical advice f...
Nov 19, 2024•28 min•Ep. 1