Hacking Self Storage - podcast cover

Hacking Self Storage

The UK's first Self Storage Podcast We interview the world's leading self-storage experts to help you improve your business. Once a week we take a look into my facilities and see what has been working and what hasn't worked in the last 7 days... We share everything from the cost of acquiring a customer to our revenue. Looking forward to sharing this journey with you.
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Episodes

#871 - The Bell That No One Rang

Happy Friday, Store Nation! Thank you for tuning in to the Hacking Self Storage podcast. Today I’m sharing a funny mistake I made with the team, why it flopped, and what it taught me about staying true to your culture. Hope you enjoy this episode. Give it a listen! Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/ Get the FREE Workshop: https://www.mrselfstorage.com/workshop Mr. Self Stora...

Jul 04, 20257 min

#870 - Care of Appeal

Good morning, Store Nation! Thank you for tuning in to the Hacking Self Storage podcast. Today, we’re talking about the care of appeal and why first impressions matter more than you might think. From fresh signage to thoughtful site details, it’s all about showing customers you care. Hope you enjoy this episode. Give it a listen. Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/ Get the FR...

Jul 03, 20257 min

#869 - The Four Keys to Better Leadership

Good morning, Store Nation! Thank you for tuning in to the Hacking Self Storage podcast. Today, we’re diving into something a bit different about leadership. Inspired by the James Sinclair podcast, I’m sharing a simple framework I love and how it shapes the way I run the business and support the team. Hope you enjoy the episode. Give it a listen! Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinsh...

Jul 02, 20258 min

#868 - 🚨 June Figures 🚨

Good morning, Store Nation! Thank you for tuning in to the Hacking Self Storage podcast. Today, I’m sharing the June monthly figures across all our sites. From quotes, reservations and move-ins, to what’s driven our best month yet for net square footage. We’ll look at how the team’s hard work and a tighter sales process made such a big difference, and why keeping a close eye on the numbers every month really matters. Hope you enjoy the episode! Give it a listen! Thanks to our Sponsor! Get 50% of...

Jul 01, 202525 min

#867 - 🚨 Weekly Figures 🚨 Fan-Bloody-Tastic Week At Store More

Good morning, Store Nation! Welcome to the Hacking Self Storage podcast. I'm your host, Dean Booty. This week, we’re sharing some fantastic highlights from Store More. It was a week that really stood out for reservations, move-ins, revenue, and conversions. Plenty to be proud of and even more to look forward to. Hope you enjoy the episode. Give it a listen! Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on LinkedIn: https://www.linkedin.com...

Jun 30, 202510 min

#866 - How Beverley Became a Profitable Container Site

Happy Friday, Store Nation! Welcome back to the Hacking Self Storage podcast. Today, we’re spotlighting our Beverley site. It’s proof that you don’t need acres of land to generate serious returns in container storage. From minimal setup to strong occupancy and performance, this episode shows what’s possible when location, demand, and smart operations come together. Hope you enjoy the episode. Give it a listen. Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/de...

Jun 27, 202510 min

#865 - Glasgow Monthly Figures

Good morning, Store Nation! Thank you for listening to the Hacking Self Storage podcast. I'm your host, Dean Booty. Today we’re reviewing the monthly figures for our Glasgow site, and this one’s a record breaker across the board. Quotes, reservations, and move-ins all hit new highs, with conversion rates finally showing real strength. There were a few concerns, including churn and acquisition cost, but overall, this was a solid, predictable month. The kind every business owner wants. Hope you en...

Jun 26, 202517 min

#864 - Disastrous Month at Clough Road

Good morning, Store Nation! Welcome back to the Hacking Self-Storage podcast. Today, we’re looking at the monthly figures for Clough Road. It was a tough one, with challenges across conversions, move-ins, and square footage. There’s a lot to take from this month, and a clear reason things have already started to turn around. Hope you enjoy the episode. Give it a listen. Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on LinkedIn: https://www...

Jun 25, 202510 min

#863 - Wrexham Monthly Figs - 4/10

Good morning, Store Nation! Thanks for tuning in to the Hacking Self Storage podcast. Today, we’re diving into the monthly figures at our Wrexham site. There were some standout wins, but also a few warning signs we can’t ignore. Quotes were strong, reservations looked promising, but conversions, square footage, and churn raised a few concerns. And while revenue hit a record high, we know that doesn’t tell the full story. Hope you enjoy the episode. Give it a listen. Thanks to our Sponsor! Get 50...

Jun 24, 202511 min

#862 - 🚨 Weekly Figures 🚨 39 Reservations, Low Revenue

Happy Monday, Store Nation! Welcome to the Hacking Self Storage podcast. I'm your host, Dean Booty. Today, we're reviewing the weekly figures across all our sites: quotes, reservations, and move-ins, so you know exactly where we stand and what’s moving the needle. Hope you enjoy this episode. Give it a listen! Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/ Get the FREE Workshop: https:/...

Jun 23, 202513 min

#861 - Rich People Buy Time

Good morning, Store Nation! Thank you for tuning in to the Hacking Self Storage podcast. Today’s episode is an absolute cracker. I came across a quote from Alex Hormozi’s dad that genuinely stopped me in my tracks. Four short lines. Simple, powerful, and brutally honest. It got me thinking and writing, and I knew I had to share it here. We’re breaking it down line by line with stories, lessons, and a few home truths along the way. Hope you enjoy the episode. Give it a listen! Thanks to our Spons...

Jun 20, 202520 min

#860 - I Dropped The Ball

Good morning, Store Nation! Thank you for tuning in to the Hacking Self Storage podcast. Today, I’m sharing where I dropped the ball when it came to marketing and ad spend and what it reminded me about staying sharp, even when things seem to be going well. Hope you enjoy the episode. Give it a listen! Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/ Get the FREE Workshop: https://www.mrse...

Jun 19, 202521 min

#859 - 🚨 Weekly Figures 🚨 44 Reservations, Still Not A Great Week 🤷‍♂️

Good morning, Store Nation! Welcome back to the Hacking Self Storage podcast. Today, we’re unpacking the latest numbers across all our sites as we look at quotes, reservations, and move-ins to see how things are shifting. Hope you enjoy the episode. Give it a listen! Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/ Get the FREE Workshop: https://www.mrselfstorage.com/workshop Mr. Self Sto...

Jun 18, 202516 min

#858 - Beverley Monthly Figures - Best Revenue Month Ever!

Good morning, Store Nation! Thanks for tuning in to the Hacking Self Storage podcast. Today we’re breaking down May’s figures at our Beverley site. It was a tough month for move-ins, conversions, and churn, mostly due to low unit availability. But despite that, we hit our best revenue month ever. That’s the power of recurring income in self storage. Hope you enjoy the episode. Give it a listen. Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields...

Jun 13, 202510 min

#857 - Mansfield Monthly Figs - 25% Churn Rate 🥹

Good morning, Store Nation! Thanks for tuning in to the Hacking Self Storage podcast. Today we’re looking at May’s figures for our Mansfield site. It was a month of highs and lows. Quotes were strong, but conversions struggled and churn hit a record high. Still, we came close to our best revenue month ever. Hope you enjoy the episode. Please give it a listen. Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on LinkedIn: https://www.linkedin.c...

Jun 12, 202511 min

#856 - Willerby May Figures

Good morning, Store Nation! Thank you for tuning in to the Hacking Self Storage podcast. I'm your host, Dean Booty. Today, we’re breaking down the monthly figures at our Willerby site for May. Hope you like and enjoy the episode. Please give it a listen! Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/ Get the FREE Workshop: https://www.mrselfstorage.com/workshop Mr. Self Storage: https:/...

Jun 10, 202510 min

#855 - 🚨 Weekly Figures 🚨 45 Reservations, OVER £60k Revenue 🧐

Happy Monday, Store Nation! Welcome to the Hacking Self Storage podcast. Today, we're talking about the latest figures from across all our sites, looking at quotes, reservations, and move-ins to see how performance is shifting. Hope you enjoy the episode. Give it a listen! Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/ Get the FREE Workshop: https://www.mrselfstorage.com/workshop Mr. Se...

Jun 09, 202513 min

#854 - Someone Broke Into Our Beverley Site

Happy Friday, Store Nation! Thanks for tuning in to the Hacking Self Storage podcast. Today’s episode is a wild one as I share the story of a break-in at our Beverley site. They tried the roller shutters, targeted the containers, and still walked away empty-handed after jamming the doors themselves. There are a few lessons to learn, some laughs to share, and a big shoutout to the team who handled it all. Give it a listen! Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https:/...

Jun 06, 202511 min

#853 - 🚨🚨 2025 Self Storage Report: Source of Enquiries & Reviews 🚨🚨

Good morning, Store Nation! Thank you for tuning in to the Hacking Self Storage podcast. Today, we’re diving into more takeaways from the 2025 Self Storage Industry Report. This time it's all about where enquiries come from and how much reviews really matter. Some of the numbers surprised me, some didn’t, and I’ve got a few strong opinions. Hope you enjoy the episode. Give it a listen! Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on Linke...

Jun 04, 202513 min

#852 - 🚨🚨 2025 Self Storage Report: Finding A Self Storage Facility & Reasons For Using Self Storage 🚨🚨

Good morning, Store Nation! Thank you for tuning in to the Hacking Self Storage podcast. Today, we’re breaking down more insights from the 2025 Self Storage Industry Report, and I’ve got some strong opinions. We’re digging into how customers find storage facilities and why they use them. The data is interesting, but some of it left me scratching my head. From internet search stats to confusing percentages, I’m calling out what doesn’t quite add up. Hope you enjoy the episode. Give it a listen! T...

Jun 03, 202515 min

#851 - 🚨 Weekly Figures 🚨 38 Reservations, Loss of Sq Ft, Low Revenue 🧐

Happy Monday, Store Nation! Welcome to the Hacking Self Storage podcast. I'm your host, Dean Booty. Today, we’re looking at the latest weekly figures across all our sites. We’re covering quotes, reservations, and move-ins to see how performance is shifting. Hope you enjoy the episode. Give it a listen! Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/ Get the FREE Workshop: https://www.mrs...

Jun 02, 202513 min

#850 - 🚨🚨 2025 Self Storage Report: Online Bookings and Technology Adoption 🚨🚨

Happy Friday, Store Nation! Thank you for listening to the Hacking Self Storage podcast. Today, we’re continuing our deep dive into the 2025 Self Storage Industry Report, and we’re talking about online bookings and technology adoption. The report says only a small percentage of operators aren’t offering online bookings, but that doesn’t tell the full story. I’ve got a slightly controversial take on this one. We’re also diving into how AI and new tech are creeping into self storage. Whether we’re...

May 30, 202513 min

#849 - 🚨🚨 2025 Self Storage Report: Security Features 🚨🚨

Good morning, Store Nation! Thank you for tuning in to the Hacking Self Storage podcast. Today, we’re continuing our deep dive into the 2025 Self Storage Industry Report, with one key focus: Security features. From monitored CCTV to 24-hour access, individual room alarms and ID checks, some of these stats genuinely shocked me. With reports of rising criminal activity, it’s more important than ever to see how the industry is responding. Hope you enjoy the episode. Please give it a listen! Thanks ...

May 29, 202513 min

#848 - 🚨🚨 2025 Self Storage Report: Operator Outlook and Rates Per Sq Ft 🚨🚨

Good morning, Store Nation! Welcome back to the Hacking Self Storage podcast. Today, we’re continuing our look at the 2025 Self Storage Industry Report, with two key takeaways: operator outlook and rates per square foot. Hope you enjoy the episode. Please give it a listen! Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/ Get the FREE Workshop: https://www.mrselfstorage.com/workshop Mr. Se...

May 28, 20257 min

#847 - 🚨 Weekly Figures 🚨 Better Week at SM ... BUT Conversions Not Great 🧐

Good morning, Store Nation! Welcome to the Hacking Self Storage podcast. I'm your host, Dean Booty. Today, we’re diving into the latest weekly figures from across our sites. We’re covering quotes, reservations, and move-ins to see how performance is shifting. Hope you enjoy the episode. Give it a listen! Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/ Get the FREE Workshop: https://www.m...

May 27, 20259 min

#846 - 🚨🚨 2025 Self Storage Report: Expenses and Staff Levels 🚨🚨

Happy Friday, Store Nation! Thank you for listening to the Hacking Self Storage podcast. I'm your host, Dean Booty. Today, we’re diving back into the 2025 SSA Report, focusing on two big topics: Expenses and Staff Levels. We’ll break down how costs are shifting, why staff numbers are at their lowest ever, and what that means for you and the industry going forward. Hope you enjoy this episode. Give it a listen! Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/de...

May 23, 202516 min

#845 - 🚨🚨 2025 Self Storage Report: Churn Rates and Conversions 🚨🚨

Good morning, Store Nation! Thank you for tuning in to the Hacking Self Storage podcast. Today, we’re continuing our review of the 2025 SSA Report and taking a closer look at two more metrics: Churn Rates and Conversions These two metrics reveal what’s really happening in the self storage industry. Hope you like and enjoy this episode. Give it a listen! Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on LinkedIn: https://www.linkedin.com/in/...

May 22, 202514 min

#844 – 🚨🚨 2025 Self Storage Report: Store Growth & Affordability 🚨🚨

Good morning, Store Nation! Welcome back to the Hacking Self Storage podcast. Today, we’re continuing our deep dive into the SSA 2025 industry report and sharing two key takeaways. We’re looking at the number of stores opened per operator, and unpacking affordability by comparing rental rates to disposable income across the UK. Hope you enjoy the episode. Give it a listen! Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on LinkedIn: https://...

May 21, 20257 min

#843 - 🚨🚨 2025 Self Storage Report - Takeaways 🚨🚨

Good morning, Store Nation! Welcome back to the Hacking Self Storage podcast. Today, we are diving into the annual industry report and sharing two key takeaways each day so you do not have to wade through it all. We are kicking off with insights on rate per square foot and occupancy trends across the industry. Hope you enjoy the episode. Give it a listen! Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on LinkedIn: https://www.linkedin.com/i...

May 20, 20259 min

#842 - 🚨 Weekly Figures 🚨 DISASTER AT STORE MORE HQ 😬

Happy Monday, Store Nation! Welcome to the Hacking Self Storage podcast. I'm your host, Dean Booty. Today, we’re breaking down the weekly figures across all our sites: quotes, reservations, and move-ins. Hope you enjoy the episode. Give it a listen! Thanks to our Sponsor! Get 50% off your first 3 months with Stora: https://stora.co/dean Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/ Get the FREE Workshop: https://www.mrselfstorage.com/workshop Mr. Self Storage: https://www....

May 19, 202518 min
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