As B2C interactions shift online, call centers become new fraud vector. - podcast episode cover

As B2C interactions shift online, call centers become new fraud vector.

Jan 14, 202139 minSeason 3Ep. 130
--:--
--:--
Download Metacast podcast app
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more

Episode description

Guest Umesh Sachdev of Uniphore talks with Dave about how call centers are becoming the new fraud vector, Dave's story involves an email that has a Trump scandal .jar file attached that's really a RAT, Joe has a story about hackers spoofing a victim's phone number making emergency calls where the police respond to the victim's home with force, he also talks about credential stuffing for swatting a video doorbell, and our Catch of the Day comes from a listener Christian who received an email with a lazy trunk box scam.

Links to stories:


Have a Catch of the Day you'd like to share? Email it to us at hackinghumans@thecyberwire.com or hit us up on Twitter.

For the best experience, listen in Metacast app for iOS or Android