Customer Value Journey
Michael and Kathryn talk about how to build relationships with customers to turn them into raving fans. Sales is not about cold calls, but providing value and building relationships.

Michael and Kathryn talk about how to build relationships with customers to turn them into raving fans. Sales is not about cold calls, but providing value and building relationships.
Michael and Kathryn speak on hiring the right employees for the job. There are key areas to look at in hiring. Michael and Kathryn believe you should start with "character and competence." What does that mean? Give this episode a listen and find out more.
Michael and Kathryn speak on why happy employees are not a warm, fuzzy fantasy, but add to the bottom line of every business. Even big, profitable companies are leaving money on the table if their staff is “sleepwalking at work.”
Michael and Kathryn divide the fundamentals of leadership into two aspects: internal and external leadership tasks, and development. This is the 30,000 foot overview of the fundamentals of holistic leadership. If you are ready for some new insights, give this episode a listen.
Michael and Kathryn describe the two types of leaders essential to the health of every business: Visionaries and Administrators. They Identify and describe these leadership pairs and contrast the two. Does your business have the right leadership? Listen to find out!
Michael and Kathryn talk about building your email list. Yes, that's right. Email isn't dead! Email marketing is alive and well and it should be a part of your marketing strategy. Don't believe us? Then you should still listen to this podcast!
Michael and Kathryn start diving into what it means to have good copy for your marketing. Because this dynamic duo have been running a successful marketing and advertising agency for more than a decade, it's safe to say they know a thing or two about writing good copy.
Michael and Kathryn discuss how difficult communicating clearly can really be. We all use what we call " fuzzy terms " in our day-to-day language even in a professional setting. These " fuzzy terms " complicate the way that we communicate tasks, expectations, feelings and so much more! If you are needing to refine the way you talk to others to be more clear, then this podcast is for you.
In this episode, you will find an honest conversation regarding the hardships of staying profitable within your business regardless of the size of your company. Making decisions that impact the profitability of your business can be difficult but it is something that you must face straight on. You can’t stick your head in the sand and ignore this piece of your business because that can easily lead to its demise.
Michael and Kathryn are podcasting from the North Shore of Oahu in Hawaii. Our fearless leaders felt it was important to teach and have a candid conversation about the necessity of rest and how easy it is to put your rest on the back burner- which isn't healthy for you or your business.
Michael and Kathryn look at the most important quadrants of business. Mastery of all the areas of business might seem like a daunting task on the road to becoming a successful business, so here's what you should put the most energy into.
Michael and Kathryn took the podcast show on the road! They recorded in Boston, MA while attending Hubspot’s INBOUND conference. The best of business, advertising and marketing, specifically inbound marketing professionals attend to where they hear from a variety of different speakers and experts. Michael and Kathryn learned so much from that conference that they decided to give you 5 tips for you to start implementing into your marketing strategy today!
Are you interested in learning a management style that not only is proven to be successful but is healthy as well? Then this episode is just for you! We believe that a good manager is a good leader and is a crucial piece to building a Passion and Provision company.
Michael and Kathryn discuss a crucial part of your business: finances. Being that they own a small business, they are actively involved in the finances of their business. If you are in need of a high-level understanding of the financial reports that you are required to have in order to run your business, then this episode is for you.
Michael and Kathryn break down the critical pieces of marketing and how they begin creating winning marketing plans for their clients.
In this episode, Michael and Kathryn will discuss the key areas of Business, and why each one is as important as the one before it and the one after it.
In this episode, Michael and Kathryn spend the session discussing this overarching theme of Passion and Provision.
In this premier episode, Michael and Kathryn introduce themselves and begin unpacking the core reasons for the podcast and why they believe it will be of value to leaders and entrepreneurs alike.