Taking a Proactive Approach to CSM: Advice from Bernadette Risley
Jan 29, 2023•38 min•Ep. 37
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
In this episode, Jeff interviews Bernadette Risley about using good sales tactics to be better CSMs. They discuss the importance of having a strategy in place before executing any customer success initiatives and how to review original objectives.
For the best experience, listen in Metacast app for iOS or Android