Episode 5: Scaling large services organizations and Customer Success with Adriana Zeman
May 03, 2019•47 min•Season 1Ep. 5
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Episode description
Jeff chats with Adriana about scaling Acquia with experience 100% growth year after year and the type of organization she needed to build to support that. Also covered:
- Discussing the concept of creating product/service packages
- biggest lessons learnt from working at Acquia
- alignment between the sales team and the services team
- how to hire an account manager that can deal with the complexities of working within a startup company
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