Building a successful startup implementation organization with Bradley Jones, VP of Implementation at Indeavor
Dec 15, 2020•49 min
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Episode description
Jeff is joined by Bradley Jones, who is the VP of Implementation at Indeavor. Brad is the first person that I have met with this title, and we had a lot of ground to cover. A list of the topics discussed are:
- Applying the learnings of a Big 4 consulting background to startups
- Implementing a Minimum Viable Process vs the over-processization that happens with large consulting companies
- Becoming a vital asset of the B2B and B2B2C presales process and helping to close enterprise deals
- Balancing flexibility and standard processes with large customer and customer demands
- Building Custom features in a SaaS world
- Timing the Onboarding Phase to make sure proper transitions between a prospect’s previous vendor
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