¶ Podcast Intro
For me, a big milestone will be going from zero to obviously securing the first piece of work and like That in itself is the rEal thing,
That is Alexander Buckridge, an architect based in NYC, that is in the process of starting his own fiRm. And if you've ever thought about starting your own architecture firm, you don't want to miss this. You'll learn more about Alexander's background and the learnings that he'll be taking forward.
And I think for me, the most important things that I learned from that was to like really put as much weight on,
Then we dive into his unique thought process around mission and vision statementS.
I find that's the, really important part that gets overlooked is like actually taking a minute to understand
And finally, we dive into how Alex can think about positioning his firm in a very competitive market and how to avoid one of the biggest concerns that architects have when getting started.
Then how do you approach that now as a new studio trying to not be a jack of all trades?
Hey, I'm Tyler Sumla, founder of Growthetect. After nearly a decade in architecture, I shifted my focus to helping architects grow their business. since then, I've spent the last few years helping architects just like you improve their sales, marketing, and business development through my free newsletter read by thousands of architects each week. but I wanted to take it a step further. That's why I started this podcast. It's not your typical interview series.
actually for the whole first season of the growth attack podcast, all 10 episodes, I'm sharing exclusive recordings of my consultations with Alexander Buckridge, As he embarks on the journey of launching his own firm and landing his first clients. so tune in to learn exactly how to tackle the real challenges that every architect faces when starting out. And make sure you subscribe so you don't miss anything.
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¶ Why start an architecture firm now?
let's just do like an intro in terms of, what led you to starting your own firm, right? Because you've been thinking about it for a while.
So I think, I started thinking about doing my own thing since probably, you know, university and I've seen it through, my dad had his own business. My sister has it. And so there's an inherent, First community thing of people, making moves like that. And so I always had that vision for myself.
And so throughout university and doing internships and, getting out of Ireland and traveling through, France and working in Holland and all these different places, I was always in the back of my mind, like thinking to myself, what would I do? What would I take from this place and take with me to do my own thing? Eventually that journey became a lot longer than I anticipated, to be perfectly honest.
It was about 10 years after I left university that I stayed working in practice and, learned a ton of a lot. I did four years in Paris and had a great time there doing this architect experience and then, decided to get out of France and go to New York and, got started off working in a bit more of a corporate end with, with, with one firm. And then.
Ended up at some architecture where things were definitely a bit more artistic, a bit more, playful, and that was much more in line with what I was doing in general. very creative, very conceptual work, and, definitely tried different things along the way. and all of those experiences ultimately led me to starting my own practice and, gathering up knowledge, got chartered, with the UK system and the Irish, and, Eventually said to myself, uh, I think it's time kick this off.
maybe because I'm now 36, maybe it's I feel like I've built that wealth of knowledge. I don't think you ever have enough, but I feel the push was, necessary to get me going. no better place I think in my mind to be a small startup entrepreneurial in New York City. so yeah, I think that's where I decided to kick it off.
Yeah, that's beautiful. So you've taken your experiences from all over. So you've been working now for ten plus years. And other practices, yeah. And you've taken things that you've learned along the way to both evaluate what type of work do I want to be doing and not want to be doing long term when I run my own studio. But obviously, just the things that you've learned about. Running a business and working with clients and doing these other things. yeah.
And scale, you've had plenty of opportunities to jump in and use those experiences to inform what you're going to be doing now.
Yeah, exactly. so having done like all the towers and various different ones in like New York, I would say Brazil. I worked on different ones there. I did master plans, for like artists. Gardens, it's called, and all these different cultural buildings. but then just getting down to the nitty gritty of, yeah, I think with Snarkitecture we were much more one is to one human scale, walking through space, interiors, furniture.
So seeing that bandwidth, I think has just been pretty extraordinary for me to understand the impact you're building has on the urban environment and the, to how you interact with the actual materials and the feeling of the space and That was pretty wild just to like experience all those different layers, but also experience the corporate side of it more to the, conceptual side of it and both having their pluses and minuses.
Ultimately, I found that actually really fascinating that we could spin our wheels and forever design and in a certain conceptual area and.
And at times probably not be as profitable and then, but in the corporate realm, I felt, there's a lot of structure in place that was super helpful for me, particularly as I go into my own practice, understanding systems, understanding, being very disciplined around scope, schedule fee, which is, now I see the benefits to that, but then I didn't enjoy the work, I did not enjoy, me.
The buildings we were implementing, I did not enjoy the spaces we were designing, but credibly efficient, credibly, one of the best systems that I probably learned was from there. So it's actually really fascinating. And then actually just coming last as an architect once, you know, I assumed the director role there, obviously I got exposure to running the entire practice. So for me, that was invaluable. At that point, I could take let's say seven years.
And then those seven years run with it for a couple of years as an architecture and help the partners and help the people in the industry in the business itself, grow and learn. And they allowed me to grow and learn and make mistakes, and I found that invaluable as I now segue into my own thing, now knowing how to run roughly about a 10 person
Yeah. what's the biggest learning, that you're going to take from your time as a director at Snarkitecture? into running your own practice now?
I put great value on the design side of things, but I put an equal amount of value on the business side of things. And I think for me, the most important things that I learned from that was to like really put as much weight on, the, how the business runs as much as how the design runs. Because I think sometimes that scale got moved sometimes maybe too much towards design end.
And how important it is to have, great clients be out there getting new work continuously and making sure that, there's a pipeline of work coming through. And I think I just, those were particularly big learning curves, because no matter what happens. You can have the most talented team, you can have the most talented people, but without the work coming in and without, stuff happening, there's no creativity, right? There's a whole thing about that.
It's no business, no creativity, so I think for me, that was a big learning curve because I actually saw it in the two other firms at different scales as well. and so for me, I came out of thinking to myself, this is not just about design. this is about, business, you know, ultimately.
Yeah, I think that's probably the most overlooked thing that every architect experiences immediately when they start running their business, right? They think, I'm a great designer. I'm really confident in my design skills. I know that I can do great work. And I think a lot of architects feel that way. And then they realize, well, that's actually not what gets me clients. I say this all the time, but design is not your differentiator, right?
Because design is your differentiator among other architects because they're, we're all trained to be able to identify those really minute differences and we can look at something and say, wow, that's really well done. the vast majority of clients do not have that capability. They don't have that training. They don't have the same eyes. They're not looking at things in the same way. there's different, sure, there's different thresholds of design, right?
Like you can, most people can spot the difference between maybe a bad designer and a great designer. once you kind of pass different thresholds of a great designer to a really great designer to top tier designer, like it's really tough for just the average client to notice these differences. And to your point, you can be as talented as you want, but if you actually are not working on business development, if you're not working on bringing in clients, then. It doesn't matter.
You're not gonna be able to build a business.
yeah. And I will say just to know on that as well, that, actually moving from Europe to the U. S that was a big, there was a big difference. Also, I noticed in, I think in the U. S I think there's just a real more conscious effort and understanding and inherit culture around business and making how to make money.
I would say that specifically with architecture and in our architects in Europe versus architects in the U. S. I think here there's this understanding and more inherent want to go after money, to, to understand business and marketing even more so than what I experienced over there. And I always found that like super motivating and beneficial to be surrounded by that.
That's good. That's good to hear. Obviously as a consultant, for sales, marketing and business development, I feel like there's not enough at all. but it's great that it's above Yeah. what that baseline was in, in Europe, so, just to get a baseline for where you are at. you worked in various firms for about 10 years, right? Gathering your own experience. You're licensed, you're now living in New York, that's where you've decided to start your own firm as well.
You're licensed in Europe, in different areas, in the UK, in,
UK, Yeah.
in Europe and the UK, and also in the United States, or not?
no.
Okay.
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¶ Mission and Vision Statements
in terms of what I actually sat down and did this week was. Writing out what it is I am doing with the business and what is the kind of manifesto, the vision, all that stuff, mission, making that super clear and, focused and directed at like why I'm coming in on the market and why, what it is I'm doing, I find that's the, really important part that gets overlooked is like actually taking a minute to understand why it is you got to where you it is you want to get to,
where you want to go and what you want to build is definitely important. mission vision statements, they're significantly more important for you than they are for your clients. Just But I think there is a common misstep that people come up with where they're going through the exercise that you're going through and they're like, okay, I actually can't, I can't do anything. Until I get this figured out, right?
And I think the issue with that line of thought is that mission and vision is going to be different in like two months. It's going to be different after, maybe after you get your first few clients. it can be more of a bottleneck, than anything if you focus too much on this mission and vision statement.
So I think setting clear limits, X and Y time on it and just saying that's it. That's it. That's where we stand right now.
Yeah, it's almost like you have to give yourself the flexibility to make mistakes and to know that things are going to change a lot.
No, that's helpful. I mean, just for me in general, to think about that and just to be like, put a bit about maybe less significance.
What's significant now is getting clients. again, those clients probably aren't going to care that much about your mission and vision, they're going to care about what you can do for them.
That makes sense. Like
¶ Market Positioning
it.
So let's talk about what type of work you plan to be pursuing.
for me, I've done a lot of. let's say in the last few years, particularly what I've been churning out is retail and hospitality. initially I would like to springboard on with that, and continue on working with brands and clients. And I think I, what I've, I'm, I have a little bit more personal interest in would be the hospitality area. and pushing that forward. I'm very interested in yeah, the different. spaces that are going on there, nutrition, wellness.
I think they're personally passionate, so I'm trying to align with that. things like breweries, distilleries, retreats, restaurants, all that kind of like more and stuff.
I would be eventually, well, I would like to kind of more get into, but, initially off the bat, you know, I'm, and I think we might've touched on this before, way back when we first connected, but as I said, trying to get through stuff probably that I can know I can turn out pretty straightforward and get through, you know, without too much complexity and get my first few projects under my belt. So that's what my current thinking is.
I think this is going to go from As you said, we have two years, four years, 10 years. one thing that like with SNAR architecture, what we have done and what approach was is that we, and I don't know, this is a conversation for us to have is there was like take on any typology was the attitude of we can do anything.
And the thinking was, is that, at the end of the day, the program changes, infrastructure of the requirements changes, but ultimately you're designing environments and experiences for people. And I think to me, sometimes what I do struggle with is that question of what is your particular niche you want to get into and I do see fluidity throughout all the market, you know, I do see like that.
I can bring impact and value to each different area of it, whether that's a barber shop, whether that's a retail space, whether it's a residential, and that's something I'm curious about to talk to you about as well as I know it's probably better to be very pigeonholed in one way, but it doesn't feel natural for me also at the same time. So that's an interesting one.
Yeah, you know what's funny is that I think it's really more of a positioning exercise, right? And it's also a risk assessment, right? So it's a risk assessment because it can be, depending on what market you're in, right? It can be better to be a little bit more diversified. Or it can be better to be more niche. It's dependent upon each thing that you're pursuing. But it's a positioning exercise because what you said there was actually really interesting.
that regardless of what market you're in, what you were designing is a human experience. and you're saying that's something that you learned from SNARKitecture. And so I see that actually as a positioning exercise, where you, if you do it well, if you can describe that clearly enough, then you can actually convince any market to kind of work with you because you're still doing something really specific, you're still working on whatever, scale that is, right?
It's it's working through exactly how to describe that in the best way. it's a little bit of a double sided coin because. there's great books around category design is essentially what they call this, right? And so it's where you're almost defining your own category when you're starting a business. that can be really problematic because people don't know what this category is. And so there's usually a certain scale that you have to hit. Before you can define a category.
But a lot of people will start off and say something really specific. So, for example, like a clear mistake that you could make based on what you were just saying is that like, I'm a human scale designer. Or something like that. Right? Like that's, that's, it's a category that no one's gonna know what it means when they read it. And so there's always this exercise that you have to do in terms of, you almost have to think about, it's like a, like SEO, like search engine optimization, right?
What are people going to be searching for? What question are they actually going to ask before they need your service? And so that's where you need to think about it in their terms. Like, are people going to be asking for, are they just going to be asking for retail design? And that's fine, right? If that's. If that's the actual question that they're asking, but you have to then figure out how to position yourself within that realm and within their language.
that's how you build up the top of funnel. Again, you can then educate the client after they come into your funnel. But you need to meet them where they're at, at the top. And that's really all a positioning exercise, right? So if you're trying to do something that's maybe a little bit different, which it is, right? But if you're just talking about, hey, I can actually work on. any typology of project, but I very specifically work at this more human scale.
yeah, just a matter of finding, what people are asking before they need those services and inserting yourself there at the top of the funnel and then educating the client as you move them down to say, no, I can do this. It's very similar to this other typology project that I did. It's literally the same problem. It's going to be solving you too.
kind of like a really key thing that's, occurring whether I'm at like, you know, a cocktail hour or meeting someone for a coffee or, you know, someone reaches out to me to jump on a call and I just want to discuss cause they're interested in like, Hey, I, you know, I know you've been there for a while and heard you're doing this now. and it's always like, what do you want to get into?
You know, like, I'm trained as an architect, all that good stuff, predominantly resided in the last couple of years in interiors. That just happened. I get just, I went with the flow. I just went with the current and I'm learning and I like seeing how things happen. and furniture too. Cause that kind of like we were, we were doing our own custom furniture. So then it's another thing about what is the service you're providing where these two things are like going together. Right.
It's trying to define your typology, let's say, or Your specific vision that, that, that is grasping upon like people who want to also join that kind of understand it, but also service. Like if we want to get into that, I think if I had to boil it down, I would say interior renovations. but
commercial interior renovations. yeah,
we wanted to boil it into, distill it into probably it's most simplest thing. and again, maybe it's a thing that you evolve. It's like, don't want to limit myself, not, the business and creatively to just that. And also I feel I have the bandwidth to obviously branch over the other disciplines as well.
So here's, that's another like Todd and something that I'm having a bit of tension actually about Cause of working in these various different scales as well and practices is that I do feel a little bit like, you know I have a lot of stuff i've understood and experienced and yeah Then how do you approach that now as a new studio trying to not be a jack of all trades? Which I don't want to be
I think this is relatable to every single person that's thought about starting their own firm, right? Or that has started a firm, right? They reach a point and they're like, Should I do this? Should I do that? I like doing this too. I like doing that too. I don't want to pigeon myself into a hole where I'm only doing this one thing for the rest of my life, right? I think these are fears that every single person has. there's two ways to think through this.
One is that you have to, walk before you can run, before you can sprint. And there is part of this that's just a, it's both a play in patience. And also a play in listening to your market, that's, really the exercise that you're in right now. where it can be like, you're, you still have a top of line goal of Hey, I need these interior, renovation clients. And maybe as we're moving through the process, it just makes sense that they would actually have a custom piece of furniture in there.
that's an add on that I can offer to them if I feel like I have the bandwidth and it's something that I want to do. But, you know, top of, like, you're not going to go from a business development level, you're not going to be jumping around and just trying to get, one off furniture installations or custom furniture, right?
also understanding different ways that you're positioning that service, that's more of an add on, or that's a cross sell, actually, which is something that I just wrote about in the newsletter, I can link that in the show notes. And these are great things that can increase revenue, whether you're doing it yourself or whether it's something that you're outsourcing. So this is especially applicable to you doing interior renovations, right?
There's obviously standard furniture that people can use, or they're going to be custom designed and custom built. And that's a perfect cross sell, right? the vast majority of the clients that you're going to be work with are going to be interested in that. And so then it's really just a matter of kind of testing as you're bringing these clients on. Does it make sense for me to offer that at the beginning? Or is that just like too much for them to handle?
Or is it something that like, Hey, after we're getting through the conceptual design phase, starting to get into design development, and I'm listening to them, it seems like they need something custom. So now it makes sense to offer them that service. those things are really just about, they're just about listening, but again, you want to keep in mind that Top level, right? Top level, I need interior renovation clients.
These other things are justthey're going to come, tothey have to be needed in the market, right? Or else they're just going to be a wasted pursuit.
Yeah. That's right. And so it's just, it's helpful to understand that in terms of yeah, not getting again, this question of getting caught up in, in trying to solve, cube, essentially of many different ways this practice can unfold. going in somewhere a bit more where I feel I can have an impact and kind of hear what's the market requires. And probably understanding and having the patience that this thing is going to take its own, you know, legs, its own legs. It's going to expand.
It's going to evolve. It's going to grow.
The flexibility, right? You needyeah, you need to allow yourself that flexibility to have those things happen, because again, you're not making decisions right now that you need to stick to. And I think maybe that's even the important thing when you're having these conversations with people. And they're like, what type of work are you going to do? And you're well, I'm having conversations with people like you to understand that, that can be your answer.
this is exactly why I'm, meeting you for coffee and having other coffee conversations now is that I think this is what I want to do. What do I also want to make sure that I'm solving the right problems? it's a two sided thing. Like it's both, it's a combination of what you want to do and what you can do. And then also what the market is telling you is needed.
Because if you're not taking in, if you're not taking the market into account, then you know, it's gonna be a long time before you Get a client.
not to head down that route. All right. like me, I'm picturing myself like standing, you know, on the Brooklyn bridge, like with my thumb out, taking a temperature gauge and what the network wants, it's funny, like retail obviously has its ups and downs moments as I've experienced in the city and all of a sudden offices became the whole thing.
And so you do understand the ways and the desires of what people want more and you adapt, these are just really interesting because I think you're expected to have the answer to a lot of questions. At least you feel like you should have the answer to all these things. But ultimately, you don't really you're here looking to create something that you want to bring people on a journey with and also work with people that you would enjoy with.
Ideally, And, you know, you can create these great experiences and environments for people, you know, and, and whatever that looks like it can be whatever.
That's exactly right. That's exactly right. I'm actually going through this, I literally just went through this yesterday with Growth Detect, which I've almost been running for two years, and it's been pretty consistent, right? I've done different things.
I'm sharing, growth hacks and sales marketing and social media for architects, and that's roughly been what I've been doing for the past two years, but I recently had the realization from listening to my market that my audience is responding really strongly to this one thing, and whenever I talk about it. And that's something I've been talking with my wife about a lot. And I was like, it seems like there's actually a really large business opportunity here. And she was like, yeah, that's right.
That does seem like that. It's even more niche than what I'm already doing. And so then what did I do? I had, I was having another conversation with a friend yesterday that had run a very similar business. And I was like, am I being crazy? Is this actually, it seems like this is a problem that needs to be solved. He said, yeah, no, that seems like a problem that does need to be solved. So next up for me is I'm going to be having conversations with people that probably need to solve that problem.
it can change and it can adapt because you don't know exactly what's going to happen. I think until you start listening a little bit more,
¶ Podcast Outro
All right, thanks for being a Growth A Tech and listening in on this consultation with Alexander Buckridge. Be sure to subscribe so you can continue to learn exactly how to overcome the challenges that every architect faces when starting a firm. And check out the show notes for links to everything that was mentioned. lastly, make sure you go to growth detect. 000 architects getting one quick and simple business growth hack in their inbox every Sunday morning from me.
I'll see you in the next episode.
