Growing Pains with Laurie Stirling

A business podcast for entrepreneurs and their teams who find themselves in the growth phase or “messy middle”, in between start up and aiming for 6 or 7 figures and beyond. Hosted by Laurie Stirling COO Mentor and Operational Efficiency Expert.

Last refreshed: July 8th, 2025 at 5:40 PM ⓘ

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Episodes

7 systems every business needs a Standard Operating Procedure for.

Don’t need to re-invent the wheel. Map it. Automate it. Client Onboarding - includes contracts, payments + delivery of service or product and establish communication eg emails or slack. Client Offboarding - Testimonials, Upselling or Downselling, Email Response Templates, Access Removal, Archiving. Team Onboarding + Offboarding (Personal Development Plan) Leads + Sales Tracking Cashflow + Reporting - paying for suppliers, contractors, goods, team payroll, taxes, software, credit cards. KPIs Cont...

Dec 07, 2022•7 min•Season 1Ep. 7

Interview with Sophie Milliken and how she grew her new business fast.

Brief summary of episode: Today's episode is with Sophie Milliken, the founder and CEO at Moja group, a profile building agency dedicated to building, boosting business owners profiles, helping them become more visible and heard within their industry. Sophie is a multi award-winning entrepreneur, a speaker, author of two books, an investor, non-executive director and chair of Smart Works Newcastle, a charity which helps unemployed women back into work with interview coaching and clothing. Bullet...

Dec 06, 2022•28 min•Season 1Ep. 6

Interview with Sam Whisnant and her journey to becoming a COO

Today, I'm chatting with Sam, certified digital business manager and systems educator. After starting her virtual assistant business first armed with a biochemistry degree and a total of zero experience in digital marketing, it was safe to say she felt a little over her head. Fast forward to working with over 20 clients, tackling everything from copywriting to managing over 20 member masterminds. Bullet points of key topics + chapter markers : 0:26 : Sam's background before starting her business...

Nov 29, 2022•24 min•Season 1Ep. 4

How to know if you're ready for a COO in your business

In this quick episode I’m speaking about, if you are a CEO how do you know you are ready for a COO? We cover: Financial readiness Physiological readiness Lifestyle readyness Unique ability readyness. And when this usually happens. To sign up for the "How to delegate like a COO" Webinar at lauriestirling.com/delegate

Nov 29, 2022•7 min•Season 1Ep. 5

The difference between an OBM and COO

In today's solo episode with Laurie Stirling we address the questions "What is a COO? What do they do? And what is the difference between a COO and an OBM?" Today Laurie speaks about: The official definition of an OBM The role of a COO (Integrator) The relationship between a COO and CEO Common traits of someone in a COO role Challenges that come with the COO role The differences between a CEO and COO Learning to delegate like a COO You can find more details and sign up for Laurie's upcoming webi...

Nov 22, 2022•7 min•Season 1Ep. 3

Campaigns with Mia Fileman

In today's episode I chat with Mia Fileman, award winning marketing strategist and the founder of Campaign Del Mar, a marketing education platform for female founders and marketers. In this episode you'll find out: 0:30 : Mia's background as a business owner 2:05 : Reason why Mia's business model changed from marketing agency to education 7:34 : How much Mia generated in her business in 2022 8:15 : Reason why Mia doesn't outsource operations for her business 8:36 : How much per week Mia works to...

Nov 22, 2022•28 min•Season 1Ep. 2

An introduction to the 'Growing Pains' business podcast

In this episode I Introduce myself, Laurie Stirling COO Mentor and Operational Efficiency Expert and the idea behind this brand new podcast series. You can learn more about me at lauriestirling.com and follow me on instagram https://www.instagram.com/laurie.stirling/ @laurie.stirling If you would like to be interviewed on this series you can fill in the application form below: For CEOs: https://forms.gle/z2dSskK8cxXYg5k89 For COOs: https://forms.gle/fDFf6gT8VEJxBg2j6...

Nov 22, 2022•4 min•Season 1Ep. 1

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