David Wang, Chief Innovation Officer for Wilson Sonsini

In this episode of Grounded Truth, host John Singleton is joined by David Wang, Chief Innovation Officer for Wilson Sonsini. They discuss the concept of trust, specifically in natural language and how it relates to artificial intelligence and machine learning solutions, how trust is defined and the subjective nature of trust. They also discuss the dichotomy between automated solutions and individual opinions when it comes to trust and how trust is conveyed in high-end professional services through the brand and social proof of expertise.