Episode 304: Beast of Burden

On this week’s episode of Grease the wheels, Uncle Jimmy enters the nebulous and often fantastical realm of warranty labor times. There are a host of problems with this system, mainly that no one can agree EXACTLY how the labor time is produced. The secondary problem with this is that the manufacturer is trying to pay their dealerships as little as humanly possible for what is often an error in quality control or a third party vendor. Then we get to aftermarket warranties - and Uncle Jimmy absolutely empties the clip. We talk about the worst ones, and an incredibly useful tactic for getting the blame off of your dealership and onto the warranty company that is refusing to pay their bill - get their contact information and explain to the customer that their warranty company will not pay the entire thing. This will save you more time than you will ever know! The only thing that we know for certain is that if the warranty time is provided by AllData, it’s almost exclusively to screw over the person fixing it! 

Also Uncle Jimmy quotes Nirvana more times than he ever thought he would.