Episode 18: Image

As technicians we take a lot of unwarranted heat from popular culture and society at large when it comes to ripping people off. In reality, it is about 1% of techs who are scalping people for repairs that they don't need, the rest is just bullshit. However, a lot of this image problem is solved when the part or service we told a customer they needed leaves them stranded on the side of the road. GTW is a weekly podcast for mechanics, technicians, and DIY'ers that can be heard every Thursday on iTunes, Spotify, and Google Play. Leave us a review, follow us on Facebook and Twitter and let us know if you want to be on a live episode!