Getting Things Done in a Bureaucracy

Federal employees know the word “bureaucracy” is often seen as derogatory in the popular imagination. It’s not about systems or rules, but rather a synonym for byzantine regulations that show no benefit to those experiencing them. But maybe bureaucracies, from private supply chain systems to the federal government, are necessary. 

Marina Nitze is a fellow at New America's New Practice Lab. Previously, she served as the Chief Technology Officer of the U.S. Department of Veterans Affairs under President Obama. Nick Sinai is a Senior Fellow at Harvard’s Belfer Center for Science and International Affairs. Previously, he served as U.S. Deputy Chief Technology Officer in the Obama White House. They joined the podcast to discuss their book Hack Your Bureaucracy,  misunderstandings about bureaucracies and how to get things done. 

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