Dealing With the Complex Changes Brought on by Telework

The COVID-19 crisis has pushed telework efforts in to overdrive.  But with vaccines and infection numbers starting to go down, agency leaders are faced with an even bigger challenge: How to best engage employees digitally and how to slowly start to integrate staff back into the office when the time comes.

Dr. John Kotter is the Executive Chairman of Kotter, Inc. and the author of the upcoming book Change: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times. He joined the show to talk about telework and agency productivity.