The 6 Sigma Secret to Boosting Customer Satisfaction AND Profits - podcast episode cover

The 6 Sigma Secret to Boosting Customer Satisfaction AND Profits

Feb 06, 20258 min
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Episode description

In today's episode of The Daily Windup, we talks to Joshua Atkinson about the importance of project management education and certification. He explains that having industry certifications such as a Project Management Professional (PMP) certification can make a veteran more employable when transitioning to civilian life. Additionally, learning about project management can make anyone a better teammate or employee because every project is focused on satisfying customers and improving profitability.

He also explains the differences between PMP, Agile, Scrum, and Lean Six Sigma certifications and how they are all different aspects of project management. We discuss how Lean Six Sigma was the foundation of Toyota's organizational culture and how it applies to project management. Overall, this episode emphasizes the value of project management education and its applicability to many different industries and roles. Want to learn more? Tune in right now.

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