Intentional Teaming, with Beth Gallagher

Beth Gallagher’s supported living service agency Life Works is built on authentic person-centred planning and she knows how to help other agencies incorporate the principle into their own organizational structure. With her principle of “intentional teaming,” teams are built around the person they’re supporting with every team member’s strengths in mind, rather than a top-down barking order that’s built around the manager. By thinking of each team as its own autonomous micro-enterprise, service agencies can help reinforce positive relationships among all stakeholders: clients, their families, friends, and advocates, the rest of the agency staff, and the community at large. And team members are hired by looking more closely at individual characteristics like personality and kind-heartedness than by assessing qualifications like experience or CPR skills, which are more easily trainable. In this week’s podcast, Genia chatted with Beth about her principle of intentional teaming and how to build an organizational culture that prioritizes true person-centred planning. Listen now!