From Coffee Beans to Community with Michael Rice - podcast episode cover

From Coffee Beans to Community with Michael Rice

Aug 20, 202423 min
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Episode description

Unlock the secrets of ethical coffee production and the power of local business with Michael Rice, the Mad Priest of Mad Priest Coffee Roasters. Discover how Michael's journey from a fresh start in Chattanooga led to the creation of a coffee empire that champions fair trade and supports refugees. As an SCA certified roaster and green buyer, Michael shares his profound insights into the coffee supply chain and highlights the economic challenges faced by smallholder farmers, as well as how your choices as a consumer can drive positive change.

Explore the meticulous process behind Mad Priest Coffee Roasters. From the chemistry and consistency required in roasting to the strategic distribution in major stores like Walmart and Publix, Michael provides a transparent look into what makes their coffee exceptional. With a nod to the company’s philosophical origins inspired by "The Count of Monte Cristo," he discusses how their mission extends beyond coffee—focusing on hiring refugees and engaging directly with consumers at their flagship coffee shop. Plus, get a sneak peek into exciting expansion plans that promise to bring Mad Priest's unique experience to more locations.

Championing local businesses isn't just about better coffee; it’s about strengthening the community. Michael passionately advocates for conscious consumerism, stressing the importance of knowing where products come from and the impact of spending money locally. Learn how supporting businesses like Mad Priest can combat economic inequality and uphold the American dream. Additionally, the conversation highlights the power of social media and online resources in promoting local enterprises. By tuning in, you’ll discover how to connect with Mad Priest Coffee Roasters and contribute to a thriving local economy. Thank you for supporting the Good Neighbor Podcast and our mission to spotlight community champions.

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Transcript

Speaker 1

This is the Good Neighbor Podcast , the place where local businesses and neighbors come together . Here's your host , Scott Howell .

Speaker 2

Hello , good Neighbor . I got the mad priest back there giving me my sound effect . Hello , good Neighbor . First time I heard a just opening it . That's pretty cool . Welcome to the Good Neighbor podcast today brought to you by the Friends and Neighbors Group of the Greater Chattanooga Region . Of course , as the announcer already told you , my name is Scott Howell .

I'm your host for today . People ask sometimes what is the reason , what is the theme behind the Good Neighbor podcast ? Well , our theme is because we want to bring an awareness to the residents living in our community regarding locally owned businesses . Here in the Chattanooga area , you know local businesses small local business , medium sized local businesses .

They're really the backbone of our community . If you take them , take them away , there's not much left . So we need to rely on them , we need to support them and show them that we appreciate them . And every local small business has a story to tell , and here at the Good Neighbor Podcast , we just want to help them .

Shout it from the rooftops , just loud and proud , and tell your story to the masses . So you know , we got one of our good neighbors here with us today . His name is Michael Rice , aka Mad Priest at Mad Priest Coffee Roasters . Welcome , michael . Thanks for being on the podcast today .

Speaker 3

Absolutely , scott , happy to be here .

Speaker 2

Yeah , we're glad to have you with us . You know I'm really interested to hear more about your Mad Priest , Coffee Roasters and your business and everything . But before we do , is there anything you'd like to share with us about yourself or your family ?

Speaker 3

Myself or my family , goodness gracious , I mean . I guess the only thing that really comes to mind , scott , is that Chattanooga is home , been here about nine years and we really invest heavily into the community , really have a lot of amazing supporters and patrons and just do a lot .

So it's awesome to be here and get to engage more with people , because that's how we thrive . We do most of our work here , locally .

Speaker 2

That's awesome . What brought you to Chattanooga ?

Speaker 3

You know , fresh start , lived abroad for a few years . Things kind of ended that way originally from Atlanta and just didn't want to move back to the big city . Had our second kid on the way , so we just decided let's go somewhere . Fresh , didn't know anyone , barely had a job , and ended up starting a company because I couldn't find a job .

So I didn't really plan on this .

Speaker 2

But you know , Well , I'm glad you chose Chattanooga for home . I'm sure all the coffee heavy coffee drinkers out there in the world will appreciate you a whole lot .

Speaker 3

If you haven't tried this coffee you need to right ?

Speaker 2

Yeah , for sure , absolutely . Well , let's get into talking about the Mad Coffee excuse me , Mad Priest Coffee Company . What does y'all do and kind of just tell us all about yourself ?

Speaker 3

Yeah , I mean I think most people know us . We're a coffee company but we are very integrated in the whole supply chain . So we do have a shop . You know you can come buy coffee , but we are roasters and we are expert roasters and so you know we're SCA certified roasters .

So specialty coffee association , we're SCA certified green buyers , and a lot of that has to do with the fact that we wanted like a holistic integration where we truly are experts . A lot of times in this industry , with food and beverage , people don't fully understand the value of the education behind it .

You know you're not going to call a mechanic that you know doesn't have some sort of it . You're not going to call a mechanic that you know doesn't have some sort of certification . You're not going to go to a doctor . There's all these other trades that have to have that and this isn't really any different .

You can buy a roaster and learn to roast on your own . But I think there's value behind learning from people who've been doing this 30 plus years , for decades , and showcasing the fact that we want to be the best at this , simply because the coffee itself , the producers behind the coffee , deserve that .

We want to honor all the hard work because , at the end of the day , it is all about them . We want the caffeine , sure , but it is all about the people at the very end of the supply chain who started it and grew it , and we want to showcase that , honor that .

So we're part of not just the roasting process but also the green buying side , ensuring that there's actually ethical practices , that we're paying good farm gate prices , that there's transparency right , because at the end of the day , there's a lot that can get hidden once you start crossing barriers and oceans and logistics companies .

So we want to be able to not just honor them but also allow our consumers to learn about the fact that there's actual . You're voting with your dollars when you buy our coffee , you're actually participating in change with the producers .

Speaker 2

Okay , what type of change are you referring to ?

Speaker 3

I think , mostly economic . You know , the coffee supply chain has a very dark history , mostly rooted in colonialism and imperialism . There's very few countries that currently grow it .

That wasn't started off the backs of slaves and so , even though a lot of that has changed in the last hundred years , at the end of the day there's still this like economic impoverishment that has taken hold because , for example , about 70 percent of the green coffee supply chain is controlled by five companies . But you've got 25 million smallholder farmers .

So just imagine that imbalance of all these farmers with two to five hectares of land that make barely any coffee and can't make much money , and then these big conglomerates , usually run by white people , that just kind of dictate things .

And so we want to see that balance of power shift so that the people growing the coffee can actually not just put food on the table but send their kids to school , you know , and have the same things that we have here , that we kind of take for granted .

And so a lot of that from an economic perspective is saying well , let's start with what the actual cost is . What is the cost of production ? Because right now we base our coffee purchasing as a whole in the industry off of an invisible C market price run in New York .

Well , if that C market price dips below an actual cost of production per pound and this farmer doesn't have any say in that and they're getting paid per pound amount that's less than it actually cost them to produce I think we all know basic math . Oh yeah , and they already don't have much of it , and so we want to see that change .

And it's slow , it's hard . This is an extremely big boat , but it's going to take people like you know , lots of roasters like us and just that intentionality . But it also is with the consumers choosing to buy coffee at companies that do things like this and buy well .

Speaker 2

Yeah , that's a good point . I mean , that's something I didn't really know , I wasn't aware of . So you're bringing awareness to the fact that there needs to be change in that industry . As many industries there needs to be change and many have seen change .

Speaker 3

So , yeah , education and awareness , that's where it all starts . Just having conversations , you know ? Yeah .

Speaker 2

Well , that's awesome . Well , tell me about your journey . How did you , when you came here and you didn't have a job , you couldn't find a job and you decided to start a company . How did you decide to start this company and get into the coffee business ?

Speaker 3

Well , I was already in coffee . So when we lived abroad , we were living in India . And for about a year and a half we worked in the coffee industry . I was helping a local Indian national grow his retail side of the business . And then we branched off and we were kind of trying to start our own thing for a while .

The coffee industry in India at the time was blowing up . Starbucks had just planted their first shop in Delhi , so we were kind of on the cusp of something big and I just I loved it . I loved it from the people perspective .

It was like this is I'm a communicator , I'm a people person , I love to engage , and so coffee shop just made sense as far as having a medium to do that .

And so then when we moved back to the States , you know , came here , worked at the time it was Camp House , which is kind of still around through the Mission Chattanooga helped manage that shop for a while . But I needed more .

You know , I'm a driver , I'm a visionary , and Chattanooga is a small town and I just was like , well , you know , there's not a lot of opportunities for me to grow in my industry without moving somewhere , and we were already feeling settled and we love it here .

So , uh , I just started my own and since I mean learned so much more than I ever imagined as far as the industry goes , and we just keep evolving and shifting , you know and and mad priest as a company and as a name , from the beginning , philosophically was rooted in this idea of empowerment opportunities .

So when we first started , the name represented this idea of hiring refugees , and part of that came from the original novel of Count of Monte Cristo , which our name is rooted in , and so it's kind of just our DNA Like .

Since 2016 , that was a part of who we were and though that's shifted a little bit , we still work with refugees , but now we're a lot more focused on the product and the purchasing of that product and just a little more of a holistic approach to ensuring that all of our practices are as ethical as we can and just keep learning and growing .

Speaker 2

Yeah , that's amazing . You know , when you're outside of an industry like I am , yours , a lot of't you don't realize all the moving parts . You know , you don't realize , you don't realize all the things that go on and uh . So so tell me about the this actual roasting process how , how do you go about making sure that your coffee is the best it can be ?

Speaker 3

you know the roasting there . There's some new equipment that they're exploring with these days . It's pretty powerful but at the end of the day , roasting machine , roasting equipment is the same technology that's been around for a long time .

You have heat and you have either a steel or cast iron drum that rotates , and part of the reason why that's important is consistency right .

Traditionally , if you go to Ethiopia , where coffee is from , coffee ceremony might be an open fire roasting ceremony but it's on a flat pan so you're kind of getting uneven roasting right , and that's part of that tradition and that culture .

But as far as knowing what we want to do , actually through like the caramelization and Maillard reaction process of essentially changing the chemicals of that bean , the acid and the sugar compounds , we want equal , equal heat , and so there's a lot of chemistry involved in the coffee roasting process . So if we know that we have basic heat , we have a drum .

now there's all these micro elements that go into that , as far as how hot , how long . That process , just like if you put sugar on a stove and you make caramel , right , it doesn't turn into caramel for a long time and it it can become just basic like sugar syrup for a while , and so it's the same thing .

It's just , you're basically taking all these sugar acid compounds which , by the way , coffee has the most amount of compounds in any food and drink more than wine , anything else . It is one of the most complex food items out there , and so we're still discovering so many cool things about it .

And so , as far as calling ourselves roasting experts , part of that is just the experimentation , the R&D , research and development .

We constantly cup our coffees , which is a process where we put our production coffees on a table , we cup them , we make sure everything turned out well , or if we want to change something , and so it's just , it's a whole process that we engage with , versus just throwing it into a big drum and then walking away . Uh , so it's .

You know my roaster when they're at their roaster , they're fully focused on that process , even though it's a little automated to make sure every little detail gets paid attention to along the way . So it's it's pretty intricate , to be honest yeah , sounds like it . Wow , so you've been you just buy a cup of coffee . You don't think about this stuff .

Speaker 2

You know you got three bucks .

Speaker 3

That's too much . I used to pay two and you're like come on , man , like if you even knew the reality that goes behind yeah , yeah .

Speaker 2

so so you said you're also into distribution . You told me that earlier . So a lot of your product doesn't go into just local coffee shops , it actually goes out to distributors across . Is it just North America or where ? Where are you distributing to now ?

Speaker 3

We're mostly just in the state . We have a little bit of regional presence , mostly through Walmart , but yeah , we work with several gro grocers .

We're in public in tennessee , we're in walmart , we're in a couple whole foods , uh , so I think you know it's , it's a growing part of our business , but it's also one that , uh , I don't like to pay too much attention to , just from the perspective of like margins are thinner and sometimes you can't control the quality level of how long something sits in the

shop Right . So it's just a different beast and , at the end of the day , where we really shine and our bread and butter is that direct to consumer in our own shop , crafting those beverages , interacting with people too , cause I think that's a big part of our , our brand identity is like engaging with the community and with people .

Speaker 2

So how many coffee shops do you have right now ? Just the one , yeah , just the one . There's plans to have more .

Speaker 3

There's always plans . My brain's blowing up all the time . We did have a little bit of a shop here at the Rose Street for a while after COVID hit . Then we used to have the coffee shop and bar downtown on Cherry Street . That was a full-blown coffee shop cocktail bar . Again , that was only a few years in the making COVID hit .

So , we're just simplifying right now . So we have the one store on Broad which will be transitioning in about four to six months to a new location .

Speaker 2

Okay , Is it going to be in the same general area ? The new location ?

Speaker 3

Yeah , it'll still be downtown , but just about four times the size . Lots of more food , more , more community engagement events , things like that nice , that's good .

Speaker 2

That's a good place to have a coffee shop downtown .

Speaker 3

Uh , the ones are really yeah .

Speaker 2

So tell me you said you have you had two kids when you , when you come to chattanooga , had a second one on the way you have . How big is your family now ? Just the two girls , just the girls . They're my life and uh uh , my ex-wife .

Speaker 3

She's still involved in the company and we we run this thing really well and she does kind of all the marketing and uh social media side of the business . So when you kind of see some of the tangibilities of the business . A lot of that will be from her end , so we're just kind of doing our thing .

Speaker 2

So what do y'all do for fun when you're not working ? What do you do for fun with your girls ?

Speaker 3

man , I mean it's chattanooga right , so we do a ton of outdoor stuff . Uh , we , we love getting on the river , we love climbing . Uh , we love biking , we do what we do , all the typical chattanooga stuff , I feel like , but yeah yeah , it's an awesome place to like to , if you like to play outside , isn't it ?

Speaker 2

it is a whole chattanooga region , well so so I you know , when it comes down to , uh , your to , to your business side , what would you say if there was one thing that you wish our listeners knew about ? You know Michael Rice and the Mad Priest Coffee Roasters the heart of the business I'm talking about .

If you wish there was one thing you wish all our listeners knew , but they probably wouldn't know unless you shared it with them and you'd like to just state it loud and proud here today on the Good Neighbor Podcast , what would that be ?

Speaker 3

Loud and proud . I had one thing to share . It's this . It's this , scott .

It's that we live in a society which has valued and honored the wealthy , and if we continue down this path of voting with our dollars by buying from companies that all funnel up to the top , the opportunity of the American dream and truly to have financial freedom and to live a life that you want will be impossible .

And I think the economic inequality in this country is getting continually bigger and bigger , and one of the best ways to combat that is spending our money at places like local businesses and places that are doing good work . Sometimes it's good work locally , sometimes it's good work outside as well , sometimes it's give back programs .

But our money is what speaks , our money is what allows us to see change , and we have that ability , but it takes a lot of intention , it takes a lot of emotional energy , and so I think I want to speak for a lot of emotional energy , and so I think I want to speak for a lot of small businesses to say , like , when you buy something as minor as

chocolate , buy specific chocolate . When you buy certain groceries , buy locally , buy from farmers .

I know it's more expensive , but I think , at the end of the day , if we learn to balance what we're buying and how , we can see more opportunities for us and for future generations , which is sometimes hard to keep in our minds because it's not as present , but it's really , really important , and that goes as far as things like biodiversity and how we care about

the land and what we eat . So my , my biggest thing is just like buy good research , spend time educating yourself . I get that it takes time , but sometimes we just fall into that trap of kind of mindless entertainment and stuff and I do it too . It's not a judgment . I do it too , you know .

Speaker 2

but yeah , I totally agree . You know that's one of the reasons I wanted to do this podcast is in support of local , local owned businesses . You know , and , and you know it , it it is hard sometimes , you know , on the weekends .

You know , uh , and , and you know it , it is hard sometimes , you know , on the weekends , you know a lot of , a lot of family owned stores . You know close and hey , I'll blame them , I would too , but you need to spend time with family , you need to rest and sometimes you may need something . You have to go somewhere to buy something .

Maybe you know that's not local , but but when we can , like you said , be intentional , shop local to try to support the local business , I found out there was a . There's a farm in Charleston that I can buy meat . You know , directly from the farm , and you know , I didn't know about it the other day , you know , so there's a lot of places .

There's a lot of places I'm sure I don't even know of yet , that I'm still trying to discover . You know that we can buy from and support local owned businesses , so man it's the best . That's why I appreciate what you're doing .

Speaker 3

Well , I was just saying that's why I appreciate what you're doing , because , at the end of the day , internet , social media these are powerful resources that can be used for good , and a lot of that , to me , is a matter of education . So it's something that maybe we didn't have access to understanding before you know .

So I have access to understanding before you know .

Speaker 2

So I think , the more we can just keep engaging with that , engaging with our neighbor , not being afraid of what looks different . Yeah , there's so much that can be done , absolutely yeah , there's . There's so many people .

I've met that , straight straight from a 16 year old that cooks , that bakes cookies in her house and sells them to businesses and anybody wants them , but she , she does all her marketing on Instagram . I've interviewed her up to up to lawyers that are local and you know doctors that are local and they , they all need the same support .

They need people supporting me and you know it's . It's amazing to have met you today and I've heard your story and I want to give you an opportunity , michael , to tell people how they can reach out , whether online or offline , how they can feel you'll find out more about you .

Speaker 3

Yeah , for sure . So our website's madpriestcoffeecom . We are on Instagram , facebook , all that good stuff at Mad Priest Coffee and then our retail store .

If you're local or downtown or past you , downtown is just on broad street , uh , right at 20th and broad uh , so you can check out the website , come by the shop and then keep an eye out for the new store too , because it's going to be really beautiful and we're really excited about that .

So hope to see people kind of trickling either in store , online and , uh , I'm I all my information's online as well . So I'm always happy to engage with people who have questions , thoughts .

We get a lot of questions on things like organic coffees or or uh metals in the , in the ground , you know , and those are all things that we invest our time learning so that we can give that information , education .

Speaker 2

So people can reach out anytime and ask questions and I have one more question do y'all sell your coffee direct to , to the public ?

Speaker 3

yeah , yeah . So our retail store has all of our bags and online sells everything as well .

Speaker 2

Cool , cool . That's nice to know . Hey , great , hey , great meeting you . Man . Thanks for being on the podcast with us today . We really enjoyed it .

Speaker 3

Of course , Scott . I appreciate the time and had a good time .

Speaker 2

Thank you , sir .

You know , to all the good neighbors of the greater Chattanooga region , after meeting Michael aka Mad Priest , and learning more about Mad Priest Coffee Roasters , I know he , if you think about it , long before the corporate giants got here , the people who supported us were the local businesses and we need to remember and support them now as well , because , you know ,

we do live in a day when more and more people are kind of getting walked on by corporate giants and I'm not fighting anybody , they employ local people too . I get it . More and more people are kind of getting walked on by corporate giants and I'm not fighting anybody . They they employ local people too . I get it .

But if we can shop local and support local and and direct for our money where we want it to go , the better off . We'll be no doubt about it .

So thanks again , michael being on the program and thank you all you listeners for taking time of your day to be with us , and you know listening listeners for taking time of your day to be with us and you know listening , taking time to listen to the Good Neighbor podcast as well , and always remember , as the whole theme of my program , always try to be ,

always remember to support locally owned and operated businesses and do our best . You know , from Jasper to Benton , from Cleveland to Dalton , all our local communities and local businesses are important . Again , my name is Scott Howell and I'm with the Friends and Neighbors Group . Everyone go out and make this a remarkable day .

Speaker 1

Thank you for listening to the Good Neighbor Podcast . To nominate your favorite local businesses to be featured on the show , go to gnpclevelandcom . That's gnpclevelandcom , or call 423-380-1984 .

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