Beyond the Thank-You: How Technology and Transparency Drive Donor Loyalty

It’s more important than ever to be transparent about how you use donations in your organization. Next-generation donors especially want an immediate return on their dollars. But there’s more to it than sending a thank-you email; getting creative with technology can make a significant difference. In this episode of the Go Beyond Fundraising podcast, Chief Strategy Officer Trent Ricker talks with Christa Stelzmuller, Chief Technology Officer at charity: water, about how the nonprofit’s 100% model is driving donor loyalty and long-term support. Christa also discusses her switch from startups and what nonprofits can learn from B Corps companies with social good built into their business models. Facing increasing competition from for-profit do-gooders, Christa explains how nonprofits can utilize technology like virtual reality and GPS mapping to draw a distinct connection between donations and impact. She also gives a sneak preview of an innovative and immersive experience charity: water will launch soon.