Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates - podcast cover

Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

An ad free resource for restaurateurs! Over 100 episodes and a new episode every Monday. Listen in to learn from industry leaders how to grow your restaurant, improve your guest experience, turn your customers from strangers to friends, and to leverage data and marketing tools to increase your revenue.

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Episodes

How To Implement SEO with Chris Morin

Send us a text Chris Morin is the founder and CEO of Moonraker.ai, an agency that helps businesses maximize their Search Engine Optimization efforts. Chris has experience helping large and small businesses, and shared 4 knowledge-packed tips with Zack Oates, CEO of Ovation, on this episode of “Give an Ovation"!

May 08, 202021 min

How To Engage Your Customers with Nate Mills

Send us a text Nate Mills from Atmophere and Chive TV shares about what restaurants can do to keep their customers engaged longer, especially when it's not Football Sunday.

May 08, 202016 min

How To Use Text Marketing with Derek Morgan

Send us a text VP of Customer Success Derek Morgan and CEO of Ovation Zack Oates discuss why text marketing is so effective in today's restaurant industry, and how owners can implement it successfully.

May 08, 202014 min

How To Thrive Post COVID-19 with Scott Porter

Send us a text Founder/CEO of San Diablo Artisan Churros Scott Porter shares 5 tips with Ovation CEO Zack Oates on how restaurants can succeed as they begin to open up again.

Apr 30, 202027 min

How Restaurants Can Stay Afloat During COVID-19 with Chris + Chris Horton

Send us a text What can restaurant owners do to lessen the damage dealt by the COVID-19 virus? And what can they do to prepare for future crises? Zack Oates, CEO of Ovation, finds the answers to these questions on this episode, where he talks with Chris Jr, one of Ovation’s own restaurant consultant, and his father, Chris Sr, who has had 25 years in the restaurant and hospitality industry, and is currently at the Brushcreek Luxury Ranch Collection. Listen to find their top 4 tips in surviving th...

Apr 14, 202021 minSeason 1Ep. 7

Bruce Irving on Succeeding in the New COVID-19 Restaurant Business

Send us a text Zack Oates, Ovation CEO, and Restaurant Marketing Strategist, Bruce Irving, discuss the top strategies for restaurants to adapt to the new restaurant business created by COVID-19. From utilizing social media to managing finances, listen to find out how your restaurant can beat the coronavirus crisis.

Mar 24, 202018 minSeason 1Ep. 6

Joey Ngoy on Communicating with your Customers during COVID-19

Send us a text Ovation CEO, Zack Oates and Joey Ngoy, restaurant owners and CEO of TFN Media, disucss the importance and best practices for restaurant owners to communicate with their customers during COVID-19. Link to Google map of open restaurants from TFN Media: bit.ly/2TV13ED...

Mar 23, 202016 minSeason 1Ep. 5

Ethan Cisneros on Building Value despite COVID-19 and Stores Closing

Send us a text Ovation CEO, Zack Oates talks with Ethan Cisneros, founder of Thirst Drinks about how restaurants can still build value for their customers and keep business rolling in even with store closures due to COVID-19/Coronavirus.

Mar 19, 202011 minSeason 1Ep. 4

Rev Ciancio on Lessons from COVID-19 for Restaurant Owners

Send us a text Ovation CEO, Zack Oates, and Rev Ciancio, Founder of Yeah! Management, an independent marketing consultant agency, discuss how COVID-19 will ultimately change the restaurant business as we know it today. Listen to learn how you can come back from the pandemic ahead of the competition

Mar 17, 202018 minSeason 1Ep. 3

Joe DeSimone on Resolving Recruitment Frustrations

Send us a text Joe DeSimone is currently the Recruiting & Business Development Manager at Source One Hospitality out of Chicago. Cutting his teeth in hospitality over twenty years ago, Joe made the transition to the recruiting world to assist in growing the boutique hospitality search firm into multiple markets. He currently oversees relationship management for the company in addition to corporate and unit-level recruitment for some of the company's high-level restaurant and hospitality clie...

Mar 12, 202020 minSeason 1Ep. 2

Reviews, Loyalty, and Text Marketing to Grow Restaurant and Retail Business

Send us a text Want to grow your business? Want more customers coming back through your doors? CEO Zack Oates and VP of Sales/Co-Founder Seth Weinert of Ovation discuss the importance of leveraging reviews, customer loyalty, and text marketing to grow business for restaurants and retail business.

Feb 20, 202016 minSeason 1Ep. 1
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