Tips & Talk 102 – Are You Doing This Backwards? - podcast episode cover

Tips & Talk 102 – Are You Doing This Backwards?

Feb 15, 202310 min
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Episode description

It makes sense that for most things in life it’s best if you start at the very beginning, except when it comes to one very important part of your business - the messaging you use to sell your products. In this case, you want to flip the script. It's the old features/benefit story. Describing your product in this way gives them all the specifics to choose and place an order. But they may not be interested in that just yet. Here’s what’s missing with this approach. Resources Mentioned in this Episode Content for Makers Inspired! Daily Planner Get Free Coaching thru a Gift Biz Boost! A Gift Biz Boost is a free one-on-one strategy session discussion a part of your business you're trying to grow. Maybe it's the first steps to getting started, or how to attract more sales, whatever your current focus is. You'll leave with actionable steps to "boost" you forward. CONNECT with me here: WebsiteFacebookInstagram SUBSCRIBE to the podcast: Apple Podcasts | Google Podcasts | Spotify PAY IT FORWARD by leaving a rating and review. I'd love to hear your comments. Tell me how the show has helped you or a specific guest or point that had an impact. You can do that right here. Thanks for listening! Resources for Growth of Your Handmade Biz 5 Rookie Mistakes Webinar (FREE) Start with Confidence Networking Ninja Content for Makers Inspired! Daily Planner Makers MBA Check out the Merch Shop Gifts for you or your biz friends that will make the days brighter and add a touch of inspiration and happiness. Enter the shop here. Join our community of handmade product makers Gift Biz Breeze is an active and inspiring group of creators at all levels of business development. Ask questions, see what others are working on, and learn new things - it's all there and we're waiting for you to join us! Finally, would you please leave a review? Thanks! It helps other makers like you find the show and build their

Transcript

Hi there. It's Sue and thanks for joining me for Tips and Talk Day. These are bite-sized topics that I pull from community questions and things that I'm observing in the world of handmade small

business. If you'd like to submit a topic, DM e over on Instagram at Gift Biz Unwrapped, I wanna remind you that doing events like craft shows and farmers markets offers great photo and posting opportunities for social media, and I bring this up because you've told me you're discouraged when you don't see any of the time and effort you put into social media. Moving the needle on your sales, putting in more time, posting in the same way isn't going to magically bring you

results. You need to change the way you're posting and what you're posting. You don't need to put in more work. You need to put in the right work. That's when things will change. If you need some help with this, I've got you covered with the Content for Makers Program. Content for Makers will enlighten you as to why your social media activities aren't converting into sales. It will also show you how to put less time in and start seeing activity that will increase your sales.

Just imagine a day where you know exactly what to post and to get it done in five minutes or less. Then you can spend your time interacting with potential customers, deepening relationships with those you already know too, and it builds upon itself naturally. Yes, this is possible. Content for Makers includes a step-by-step strategy to formulating your unique plan based on your business and your products.

Then you'll have 375 social media prompts over a full year of ideas along with the 375 prompts come 375 image suggestions so you're not left hanging on the creative. These prompts and image suggestions can be used for all platforms and all types of posting images, live streaming reels, even email direction, but that's not all. Posts aren't going to work if the right people aren't seeing them. So you'll also receive a video in a worksheet on how to choose and use hashtags.

This is a way to attract the right people who will become your customers. Most people are doing this wrong. There's more to content for Makers too, to see all the details, just jump over to gift biz unwrapped.com/content for Makers, but honestly, at only $27, it's a no-brainer. Why carry on posting as you've been doing all along, expecting different results?

Sign up for content for Makers now and see the transformation of your posting experience change before your very Eyes gift biz on wrap.com/content for Makers ready and waiting for your immediate access right now. As Julie Andrews once said or sang, let's start at the very beginning, A very good place to start. When you read, you begin with A, B, C. When you sing, you begin with Do Ray Me the sound of music.

Yes, it makes sense that you start at the very beginning except when it comes to one very important part of your business, the messaging you use to sell your products. In this case, you want to flip the script. Let's back up for a second. You spent hours planning the promotion for your newest product rollout. Your packaging is on brand. You're sure it's priced properly, covering all your costs, including margin, and you've confirmed it's in line with the market.

You've taken amazing photos with lighting and angles just right. You have images with blurred backgrounds, clean single product shots and lifestyle images showing your product in use. The entire visual packet is ready to go, and you are so excited to get this out. For people to buy still, to be done before this can happen though, is the messaging behind your products. You've added keywords to your product titles and descriptions, so you're good to go there. But what about your promotional copy?

This is where all the hard work you've put in could topple over when it comes to results. If you've ever launched a product expecting a huge response, but instead saw only a dribble of orders come in, it's possible that your messaging fell flat. It may be backwards. By this, I mean the words you're putting forth are all accurate and demonstrate what the product is with all its detail and even the center flavor variations. But it's not capturing attention and prompting action from your audience.

It's the old features benefit story. Describing your product in this way gives them all the specifics, but they may not be at the point to be interested in that just yet. Instead of giving them all the product details, flip the script. Get their intention by telling them what's in it for them, how buying your product is going to make their life better. Help them visualize what it will be like to own your product, get their buy-in, and then explain the options that they can choose from.

Have I confused you here? A great example to demonstrate my point are the weight loss commercials I know you've seen on tv, do they lead with how their program works or do they show you first what can happen for you if you use their system? Watch for it next time. They give you examples of others who show their weight loss success and they create situations you can see yourself in when you've had the same results.

Being able to run around the yard with your children or grandchildren, fitting back into your favorite jeans you've held onto for years in hope this day would come. Possibly they're not in style anymore, but you don't know what I mean here, or losing weight and gaining the confidence and pride of how you now show up in the world because of your weight loss achievements.

Only after all this do they talk about what's included in the program, like the number of meals you get or how it's not about calorie counting or whatever the program is. They get your attention by explaining what it will do for you first when the commercials are short. Those 15 second segments, they don't even go into the product specs at all. Just the results that you're gonna get from using the product.

You can hear from some of your fellow makers about how they describe what their products do for customers in tips and talk episode number 98, but here are some examples. If you've not thought this through before, to get your mind going right away. I'm giving you ideas here.

You can of course wordsmith this to make them your own or your results may be entirely different from what I say here, even if you sell a similar product, so again, by way of example, if you sell decorated cookies, you provide smiles for all sorts of events, or you create a special mom daughter moment sharing her favorite princess cookie or a special celebratory moment of a son's first home run with a baseball themed cookie. If you make jewelry, you help women expand on their wardrobe.

Being able to use existing clothes for multiple occasions through just switching out the effects of bold accessories or your jewelry provides that extra spark of fashion that empowers you to show up as your most confident self. If you're a fine artist, you provide the way to personalize a room with the addition of one special painting that will invoke emotion and memories and likely be passed down the generations.

Obviously, there are many angles you can take with your products, but I think you get the idea here. You're showing what the future could be for your customer when they own your product. It may be something that provides a moment in time like candles, cakes, and lotions, or they could hold their impact for years. As with jewelry, pottery, and art, what you create can evoke emotions, provide health benefits, guide inner peace, or demonstrate caring and friendship.

If it's a gift, the next time you're at the point of writing promotional copy, I hope you remember this message. Flip the script, start backwards first. Talk about the effect your product will have on your customer, and only after you do that, then get into the specifics. That's a wrap. I'm a get to the point kind of girl, and this is what you can expect from these quick midweek sessions. Now it's your turn. Go out and fulfill that dream of yours. Share your handmade products with us.

We want them and they bring us both so much happiness.

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