Managing Technical Debt with James Smith
Episode description
According to James Smith, CEO of Bugsnag, caring about customer experience is what makes for a better software developer. This is especially important when managing technical debt. Today on CTO Connection, James shares his experience and discusses his approach toward technical debt from both the developer and client perspectives.
James shares why he believes overcommunication is key and how carving out time can help your team achieve a manageable sprint cadence. Listen for more.
- [01:26] - Becoming CTO in hard mode
- [05:43] - Learning to let go
- [10:17] - Hiring management
- [13:11] - Process maturation
- [15:34] - Overcommunication
- [19:12] - Managing technical debt
- [26:08] - Carving out time
- [31:23] - Bug triage
- [37:23] - Delivering a good experience
Special thanks to our global partner – Amazon Web Services (AWS). AWS offers a broad set of global cloud-based products to equip technology leaders to build better and more powerful solutions, reach out to aws-cto-program@amazon.com if you’re interested to learn more about their offerings.
CTO Connection is where you can learn from the experiences of successful engineering leaders at fast-growth tech startups. Whether you want to learn more about hiring, motivating or managing an engineering team, if you're technical and manage engineers, the CTO Connection podcast is a great resource for learning from your peers!
If you'd like to receive new episodes as they're published, please subscribe to CTO Connection in Apple Podcasts, Google Podcasts, Spotify or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.