Providing Great Service Means That Your Staff Come First
Oct 05, 2009•5 min
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Episode description
[[:encoded, "Citing examples from Southwest Airlines in the USA and his own experience when a young manager, Gary Ryan explains why staff come first and not customers when you want to provide great service to your customer!"]]
If you would like support in creating a high-performance culture based on treating people as human beings, please click here to contact Gary Ryan
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