Buddy Frank 2025 Casinos using AI
Jan 01, 2025•1 hr 1 min
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
Bob and I are back with an interview with Buddy Frank to talk about how casinos are now using AI to evaluate players.
[00:00] Introduction of Buddy Frank
[01:10] The evolutions of AI in casinos, falling costs, data analysis
[03:52] Using data to assess how player ADT changes with hotel stay
[08:58] Analyzing player performance
[11:55] ChatGPT, large language models being used to finetune offers
[15:51] Video poker products that calculate player specific player ADT
[21:38] Cameras in machines, facial recognition, privacy concerns
[23:43] MGM banning slot hustlers, persistence machines, must-hit-by
[32:46] Some operators are 86'ing slot players
[37:07] Misjudging players, challenges assessing table games players
[42:48] Reno rewards program story, loopholes
[44:29] Churn, tailoring offers mid-session [47:24] Sports betting data analysis
[48:25] Adoption of AI over the next five years
[53:53] Recommended: Blood Game by Jeffe Boats
[00:00] Introduction of Buddy Frank
[01:10] The evolutions of AI in casinos, falling costs, data analysis
[03:52] Using data to assess how player ADT changes with hotel stay
[08:58] Analyzing player performance
[11:55] ChatGPT, large language models being used to finetune offers
[15:51] Video poker products that calculate player specific player ADT
[21:38] Cameras in machines, facial recognition, privacy concerns
[23:43] MGM banning slot hustlers, persistence machines, must-hit-by
[32:46] Some operators are 86'ing slot players
[37:07] Misjudging players, challenges assessing table games players
[42:48] Reno rewards program story, loopholes
[44:29] Churn, tailoring offers mid-session [47:24] Sports betting data analysis
[48:25] Adoption of AI over the next five years
[53:53] Recommended: Blood Game by Jeffe Boats
For the best experience, listen in Metacast app for iOS or Android