Implementation is Not Onboarding
Sep 25, 2023•40 min•Ep. 287
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Episode description
This week Jeff Kushmerek joins Jeff Breunsbach to talk about the difference between onboarding and implementation
Onboarding Implementation Ongoing
Finite Period
Measurement - Time to Value Measurement - Time to Launch No handoffs Multiple handoffs
Jeff K. shares his insights into how to handle the differing needs of Implementation in a way that supports the customer's goals, the metrics needed to be measured, and the outcomes that need to be defined.
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