Building Account Maps for Predictable Outcomes - podcast episode cover

Building Account Maps for Predictable Outcomes

Feb 20, 202339 minEp. 252
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Episode description

Today we are joined by Michael Tuso of Callypso as he brings his experience from sales and account management to share practices that customer success leaders can use:

  • Building account maps can help you identify the right people
  • Sets the stage for consistent account practices
  • Finding ways to build maps at scale and community-driven techniques

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Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.

We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.

GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.

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