How Unified Customer Data Can Help Advance Your Contact Center - podcast episode cover

How Unified Customer Data Can Help Advance Your Contact Center

Oct 29, 202129 min
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Episode description

On this episode of the Futurum Tech Webcast – Interview Series, I am joined by Malcolm Ferguson, Distinguished Technologist at HPE and Scott Thomson, HPE GreenLake Cloud Services Specialist for conversation around cloud strategies and why colocation is making more sense these days.

A Colocation Cloud Journey: Exploring the Acceleration of Colocation Strategies

 In our conversation we discussed the following:

  • How the pandemic has impacted cloud strategies
  • The trends driving the acceleration of sourcing colocation facilities
  • The challenges customers are seeing with colocation facilities
  • How HPE GreenLake’s Edge-to-Cloud platform has helped organizations transition their IT to a cloud experience

It was an excellent conversation with several insightful tidbits.

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