E14: Crafting the Guest Experience with Intention w/ Kathleen Bunnage

In today’s episode, we speak with Kathleen Bunnage, General Manager of The Coachman Hotel, part of Tallac Hospitality’s portfolio, and located in South Lake Tahoe, California. We’ll speak with Kathleen about how she got her start in hospitality, some challenges she’s had to overcome in past years, and how the team at Tallac Hospitality is able to create a narrative and story that guests can insert themselves into. https://tallac.co/ https://coachmantahoe.com/ https://longitudedesign.com/