Santander, Greece, Deutsche Bank
Jul 11, 2011•15 min
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Episode description
In this week’s podcast: We look at Santander’s plans to tackle poor customer service in the UK by rerouting its call centres from India to three locations in Britain; Eurozone ministers meet in Brussels today to consider default as part of the Greek rescue plan; and, speculation over who will succeed Deutsche Bank’s chief executive, Josef Ackermann, could be over.Presented by Patrick Jenkins with Brooke Masters, Megan Murphy and Michael Kavanagh in the studio in London and Dan McCrum with Stateside in New York.Produced by LJ Filotrani
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