Harnessing the AI Analytics Advantage in CX: From Voice of Customer to Employee Analytics - podcast episode cover

Harnessing the AI Analytics Advantage in CX: From Voice of Customer to Employee Analytics

Feb 23, 20269 min
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Episode description

This episode of Frost & Sullivan’s Growth Podcast explores AI Analytics in CX: From Voice of Customer Insights to Employee Analytics, drawing from Frost & Sullivan’s research and thought leadership across industries, technologies, and growth opportunities. We highlight the strategic imperatives, market shifts, and emerging trends influencing decision-making and competitive positioning. 👉 What forces are reshaping the CX landscape? 👉 Where are new growth opportunities emerging? 👉 How can organizations align strategy with changing market dynamics? Designed for strategy, innovation, and business leaders, this episode delivers focused insights to support clarity, alignment, and long-term growth planning. Explore related research: https://www.frost.com | https://store.frost.com Connect with our team: hello@frost.com
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