EXPERT EXCHANGE: How to Stop Micromanaging and Let Your Team Shine
Scaling requires trust. Successful CEOs empower leaders and step back without losing control.

Scaling requires trust. Successful CEOs empower leaders and step back without losing control.
In this episode, we are featuring a panel from this year's Founder’s House at SXSW. Executive editor Diana Ransom spoke with futurist Amy Webb, the founder of Future Today Institute, a consulting firm specializing in strategic foresight. They discussed Amy’s SXSW presentation on her future trends report as well as the importance of not focusing too much on one task or project to the detriment of others, and preparing for uncertainty.
As small businesses scale, growth can come at a cost — agility, personal connections, and the tight-knit community feel that set you apart from the start. While expansion brings more data, more reach, and new opportunities, it also adds complexity. Information overload, disjointed systems, and a growing gap between you and your customers can sneak in fast. In this bonus episode, discover how growth-minded business leaders — from restaurants to retail — are leveraging innovative solutions like Sq...
From employee clubs to passion-driven assignments, here's how to make work engaging with Alderson Loop founder and president Lauren Asghari and Jose Herrera, CEO and cofounder of Horatio.
To scale, you need to think bigger. Here’s how to design a standout product and stay ahead of change.
Hello and welcome to our first episode of this year's From the Ground Up summer programming. Today, we have a panel from the most recent South by Southwest, where staff reporter Chloe Aiello sat down with actor, producer, and entrepreneur Lili Reinhart. They discussed how her struggle with acne inspired her to launch a new skincare company called Personal Day.
Panera Bread co-founder Ron Shaich coached John Yarusi, founder of Johnny's Pork Roll and Coffee Too, on clearing one of entrepreneurship’s greatest hurdles: proof of concept.
Seth Goldman, founder of Honest Tea, coaches Ron Holloway, co-founder of Woofbowl, on expansion and how to market a growing food brand.
If you grew up in the ’90s, the “¡Yo quiero Taco Bell!" chihuahua commercial was inescapable. Remember the vital-to-surfers sunscreen Sun Bum? Both of these memorable branding moments were created by serial entrepreneur Tom Rinks. Inc. executive editor Diana Ransom sat down with Tom for this episode of From the Ground Up to discuss his unusual path to becoming a branding whiz—and what he’s learned about identifying human desire along the way. His early job of selling furniture taught him how to ...
Boston is more than just cobblestone streets and championship banners—it's a thriving ecosystem of innovators, dreamers, and entrepreneurs. Since the early days of American history, Boston has been a hub for entrepreneurial activity. However, the secret of Boston’s thriving local business scene lies in the strong sense of community support and collaboration. From neighborhood business associations and grassroots initiatives to vibrant networking events, Bostonians take pride in lifting one anoth...
In 2009, Mitch Fusek and Bill Bronsord, founders of Tunaskin, an aquatic apparel company, turned their passion for the ocean and aquatic sports into a now thriving business. What once started out as an online retail store nearly 15 years ago has grown into a flourishing brick-and-mortar business with four locations across the state of Florida. In this episode, Bronsord will describe how they’ve transformed their passion into a profitable business – sharing the good, the bad and the ugly. He will...
This week, we kick off our Inc. feature coverage by exploring the making of–and proliferation of–cult brands. In this episode, executive editor Diana Ransom and editor-at-large Christine Lagorio-Chafkin invite Inc. staff writer Ali Donaldson to talk about an article she wrote that broke open a lot of consumer trends we’ve seen over recent years–and explained the anatomy of consumer-product virality. Certain brands seem to grow cult followings almost overnight. Turns out that’s no happy accident–...
Karen Robinovitz and Sara Schiller had each been through multiple traumas when they found reinvention and joy through the unlikeliest of substances: slime. Yes, slime. They explain to hosts Diana Ransom and Christine Lagorio-Chafkin how they channeled their newfound joy, and passion for sensory play, into a business, the Sloomoo Institute. Sloomoo is a growing slime-museum business with four locations that makes some 600 gallons of slime each day. This episode was recorded live on-site in SoHo, ...
According to a recent study from Fundera by NerdWallet, women now make up nearly half (44 percent) of Seattle’s self-employed business owners. Despite this impressive statistic, women-owned startups often face significant challenges when attempting to secure capital. While venture capital is one of the best-known ways to fund a business, it doesn't always offer the best path to success. It often comes with tradeoffs such as loss of control and equity dilution, and in 2024 only 1 percent of women...
What would you do if someone told you that you had just become a billionaire? Some people would quit their jobs on the spot, go on a shopping spree, or buy a mansion they never dreamed they could afford. But Lucy Guo? When a reporter told her the news that the valuation of her first company—in which she still maintains a sizable stake—had spiked, Guo recalls telling the journalist something along the lines of, “It’s all on paper, LMAO.” With her stake in data labeller Scale AI, Guo is now the wo...
Flashback to the 1990s: Beanie Babies are all the rage, everyone’s doing the Macarena, and, chances are, you have at least one fanny pack. Al Gore is a prominent voice spreading awareness of the looming disaster of climate change, and consumer sentiment is shifting in favor of wanting to help save the planet. Stores such as Whole Foods are starting to experience exponential growth, introducing to climate-conscious customers organic foods and ethically sourced products. Fair Trade is becoming bot...
Before Teslas started popping off the line in 2011, few EVs were on roads. Recently, the terrain has become far more crowded. Teslas aren’t sharing the road just with major automotive companies that make their own EVs, but with smaller operators that are gaining ground as well. Christine reminded me of a new company called Slate, led by Chris Barman , who, like Diana, clocks in at 5 feet, 2 inches. But unlike Diana, Barman is a car industry veteran—and one to watch. And then there’s Rivian , the...
Connie McDonald and Pam Weekes of Levain Bakery were pioneers in the cookie industry. And their journey from owning a neighborhood bakery into running a nationally revered brand would take 30 years. The first inflection point came in 1997, when Amanda Hesser wrote in The New York Times that Levain made "the largest, most divine chocolate chip cookies in Manhattan." Following that, their business grew rapidly, with lines forming around the corner from their original location. In 1998, they launch...
The online deception economy is rife with romance scams, financial fraud, and even violence. In just four years, $75 billion has been lost to pig butchering scams, where fraudsters use fake identities, like the scammers who infamously posed as Brad Pitt. In the U.S., one in 10 dating profiles is estimated to be fake, and with advances in AI, falsified information is even more difficult to detect. In this custom episode, host Abigail Bassett sits down with Kalie Nitzsche, founder and CEO of Fuzzy...
As the Trump administration closes out its first 100 days, significant changes have taken place. The Small Business Administration has cut at least 20 percent of its workforce, while Trump has tasked the agency with managing student loans. Meanwhile, the IRS is in turmoil, as some 7,000 employees have been laid off, and it’s at risk of losing tens of thousands more. In addition, we have witnessed a resurgence in cryptocurrency, and surges and flip-flops in tariffs, and we are beginning to see th...
Daniel Lubetzky, the founder of Kind Snacks, is perhaps best known for his appearances on Shark Tank. But much of his focus these days is on expanding his Builders Movement, the initiative he co-founded that aims to bring together “builders” from around the world to help replace extremism with practical problem-solving. Lubetzky is trying to counter the political polarization that is taking over our culture and discourse, and to build better communities by promoting compromise and efforts to fin...
Over the past 13 months, venture capitalist Arian Simone has been tested. A federal court case against her Fearless Fund, which backs under-resourced entrepreneurs such as women of color to ensure they have the support they need to succeed in business, became one of the most closely watched anti-DEI lawsuits in the wake of the Supreme Court’s decision to strike down affirmative action. Those months of litigation meant substantial costs for Fearless Fund, including the loss of two-thirds of its t...
Former finance executive Cate Luzio founded and self-funded the professional-network platform Luminary in late 2018 with the mission to uplift, upskill, and propel women and allies forward through all phases of their professional journeys. Luminary is a gender inclusive B2C and B2B global professional education and networking platform. Today the company has more than 15,000 members globally across 30 countries and leads more than 20 workshops, programs and events each month in person and virtual...
Babba Rivera, the founder and CEO of clean-beauty company Ceremonia, is a cover subject of Inc. magazine’s 2025 Female Founder issue. Her heritage is both an inspiration and a driving force for her brand. When Babba Rivera was growing up, her Chilean family moved to Sweden to escape the brutal Pinochet dictatorship. She spent her early career working at startups in both Sweden and the U.S., at Uber and at the luggage upstart Away, where she was director of marketing. During that time, Babba was ...
Half of Americans live in child care deserts. For many more, child care is unaffordable. Paid leave for parents is far from universal. Reshma Saujani is on a mission to change all this. Reshma is best known for having founded Girls Who Code in 2012 during her run for the U.S. Congress. She has raised $100 million and taught 670,000 girls programming skills over the past decade. Now, Reshma has turned her sights on building her second nonprofit, Moms First, which focuses on making women’s lives b...
In this episode, Inc. executive editor Diana Ransom and editor-at-large Christine Lagorio-Chafkin host a roundtable discussion with some of the reporters who contributed to Inc. magazine’s 2025 Female Founders issue. They are joined by freelancer writer Issie Lapowsky and senior editor Rebecca Deczynski to discuss how the state of female entrepreneurship is rapidly changing in this political moment. In putting together the 2025 Female Founders issue of Inc. , Diana noticed an interesting phenome...
The serial founder says the legacy pasta brands have made their beds. So she made a new one. Jen Zeszut’s mac and cheese brand, Goodles, is designed not just to stand out in the aisle—with rainbow-hued packaging amid a sea of beige and blue—but also to carve out a new customer for the classic pasta recipe: young adults who like convenience, but who aim to eat something healthier than your standard boxed fare. This meant changing adopting new market strategies in addition to creating a nutrient-p...
To kick off our fourth season of From the Ground Up , Inc. executive editor Diana Ransom and editor-at-large Christine Lagorio-Chafkin are speaking with founders who will be appearing on Inc. magazine’s Female Founders 2025 list. Our first guest is serial entrepreneur Jeni Britton. She’s best known for rethinking flavor creation in ice cream, and is the founder of Jeni's Splendid Ice Creams, which has close to 100 scoop shops around the country and over $150 million in revenue. During the pandem...
This is a special segment in collaboration with our partner at Glenfiddich Single Malt Scotch Whisky. Inc. Editor-in-Chief Mike Hoffman spoke with Smarsh Founder Stephen Marsh about his remarkable journey, the legacy he has built, and the honor of being the first recipient of the inaugural Legacy Award presented by Glenfiddich at this year's Inc. 5000 gala.
Ah, 2024. So much to say! For our last episode of the season, we analyze the biggest small-business and workplace topics of the past year and highlight what’s on the horizon for 2025. Inc. executive editor Diana Ransom and editor-at-large Chrsitine Lagorio-Chafkin sat down with senior editor Tim Crino, and staff writer Sarah Lynch to discuss the annual changes that have taken place here at Inc. , the massive layoffs in the tech sector, DEI backlash, and the generational workplace mismatch betwee...