Fraudology Podcast with Karisse Hendrick - podcast cover

Fraudology Podcast with Karisse Hendrick

If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case". Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud. On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention! Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!
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Episodes

AI Hallucinations & Mastercard’s New Scam Thresholds

In this episode of Fraudology, Karisse Hendrick comes to you from a beachside work-cation in Florida to deliver an essential debrief on the latest shifts in the e-commerce fraud landscape. Fresh off the Accertify Global Customer Summit, Karisse shares key strategic takeaways on why cybersecurity and fraud teams must break down operational silos as fraud signals increasingly move up-funnel. The conversation takes a critical look at the limitations of relying on Large Language Models (LLMs) in ris...

May 19, 202630 minEp. 405

The Strategic Human Firewall: Why Trust is the Greatest Vulnerability in an AI Era

In this episode of Fraudology , Karisse Hendrick is joined by Robert Siciliano , a world-renowned security analyst, bestselling author, and the architect of the Strategic Human Firewall . While the industry often obsesses over technological solutions, Robert explores why humans—not hackers—remain the ultimate deciding factor in organizational security. The conversation dives deep into the "Human Blind Spot"—our biological instinct to trust that often overrides digital suspicion. Robert shares hi...

May 12, 202655 minEp. 404

Humans in the Loop: Why AI Can’t Replace Your Fraud Strategy

In this episode of Fraudology , host Karisse Hendrick is joined by a guest she has been trying to bring back to the show for years: Holly Sandberg , a veteran leader in fraud operations, Americas Advisory Board at MRC and the former Director of Trust and Safety at Reverb. As the industry grapples with the rapid rise of Generative AI, Holly and Karisse cut through the "robot takeover" anxiety to provide a grounded, expert perspective on the future of fraud leadership. The conversation explores th...

May 05, 202642 minEp. 403

Scam Centers, Agentic Commerce Liability, and the Fraud Leadership Crisis

In this episode of Fraudology , Karisse Hendrick provides a comprehensive update on the shifting tides of the fraud industry, from international takedowns to the growing pains of AI-driven commerce. Karisse dives into the latest news and personal insights gathered from her network, cutting through the industry hype to provide practical realities for fraud and payments professionals. The conversation explores the evolving mechanics of Agentic AI in commerce and how the major card brands are react...

Apr 28, 202640 minEp. 402

The Fraud Avengers Assemble: A Fraud Fight Club Round 3 Debrief

The Fraud Avengers Assemble: Inside the Magic of Fraud Fight Club Round 3 In this special reunion episode of Fraudology , Karisse Hendrick is joined by Hailey Windham ( Fraud Forward podcast) and Jen Lamont for an authentic, "slumber party style" debrief straight from an Airbnb in Charlotte, North Carolina. After three days at Fraud Fight Club Round 3 , the trio cuts through the noise of traditional conferences to discuss why this "unconference" feels like the "Fraud Avengers" have finally assem...

Apr 21, 202657 minEp. 401

AI at Scale: The New Frontier of Identity Theft and Biometric Fraud

In this episode of Fraudology, Karisse Hendrick welcomes back Ron Zayas , CEO of Ironwall , to discuss the terrifying ways Artificial Intelligence is industrializing fraud. While we often think of AI as a tool for automation, Zayas explains that its true danger lies in its ability to apply human-like logic to stolen data at an unprecedented scale. The conversation dives deep into the mechanics of modern account takeovers, explaining how AI can "guess" password variations by identifying personal ...

Apr 14, 202637 minEp. 400

Inside the Scam Compounds: Erin West’s Cambodian Debrief & the Fight for Accountability

In this episode of Fraudology, Karisse Hendrick welcomes back Erin West , prosecutor and founder of Operation Shamrock , for an urgent update on the global "scamdemic" of pig butchering. Erin shares firsthand accounts from her recent investigative trip to Cambodia, providing a chilling look at the industrialized nature of transnational organized crime and the massive scale of the scam compounds operating in the region. The conversation explores the recent waves of accountability, including the h...

Apr 07, 202648 minEp. 399

The 430% Surge: FTC Statistics & Meta’s Historic Fraud Liability

In this episode of Fraudology, Karisse Hendrick provides a comprehensive debrief following the Merchant Risk Council (MRC) Vegas conference. Karisse shares her highlights and lowlights from one of the industry's biggest events, cutting through the conference hype to provide practical insights for fraud and payments professionals. The conversation explores the evolving mechanics of Agentic AI in commerce, detailing how tools like Sardine are now identifying AI agents by monitoring "invisible" beh...

Mar 31, 202637 minEp. 398

Beyond the Hype: Agentic AI, VAMP Ratios, and Post-MRC Realities

In this episode of Fraudology , host Karisse Hendrick provides a comprehensive debrief following the Merchant Risk Council (MRC) Vegas conference . Karisse shares her highlights and lowlights from one of the industry's biggest events, cutting through the conference hype to provide practical insights for fraud and payments professionals. The conversation explores the evolving mechanics of Agentic AI in commerce, detailing how tools like Sardine are now identifying AI agents by monitoring "invisib...

Mar 24, 202651 minEp. 397

Navigating the Rise of Starkiller and the Future of Session Hijacking with Frank McKenna

In this episode of Fraudology , host Karisse Hendrick is joined by Frank McKenna , Chief Fraud Strategist at PointPredictive and the mind behind Frank on Fraud . Frank shares his latest deep dive into Starkiller , a sophisticated new phishing-as-a-service (PaaS) platform that emerged following the takedown of Tycoon 2FA. The conversation explores the terrifying mechanics of Attacker-in-the-Middle (AITM) attacks, where fraudsters use "headless browsers" to mirror legitimate login sessions in real...

Mar 17, 202634 minEp. 396

Navigating Global Advocacy and the Future of Fraud Education with Keith Briscoe

In this episode of Fraudology , Karisse Hendrick is joined by Keith Briscoe , VP of Education and Advocacy at the Merchant Risk Council (MRC) . Keith shares his journey from marketing commodity transaction software in the late '90s to falling in love with the high-value world of fraud intelligence at Ethoca. The conversation dives deep into the MRC's critical role in global advocacy , highlighting how they foster balanced dialogues between merchants, issuers, and card networks to create sustaina...

Mar 10, 202649 minEp. 395

5-Minute Phishing: How AI is Revolutionizing Scams and Morphing Attacks

In this episode of the Fraudology podcast, Karisse Hendrick is joined by Matt Vega, Chief Fraud Strategist at Sardine, to explore how artificial intelligence has fundamentally altered the threat landscape for financial institutions and online retailers. First, Matt reveals the alarming ease with which AI can now be used to orchestrate phishing campaigns. Using advanced tools like Vercel’s v0, Matt demonstrates how he can clone a legitimate website—complete with branding, functional images, and l...

Mar 03, 202639 minEp. 394

Two Victims, One Session: Unmasking the New Age of Account Takeovers & Agentic AI

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this solo episode, Karisse Hendrick checks in from a hotel room in San Diego at the Merchant Advisory Group (MAG) conference to share urgent intelligence from the front lines of e-commerce fraud before the full chaos of conference season begins. First, Karisse explores two sophisticated new fraud trends that are leaving even seasoned investigators scratching their heads. She breaks down the rise of the "Two-Victim A...

Feb 24, 202618 minEp. 393

AI Hallucinations, Donkey Scams, and the DNA of a Fraud Fighter

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this solo "vacation" episode, Karisse Hendrick checks in from the island of Maui to catch up on the latest in the fraud world before the chaos of conference season begins. First, Karisse explores a hilarious yet alarming trend in artificial intelligence: AI Hallucinations . Reading from a recent article by Frank McKenna, she highlights how Google’s AI summary tool is confidently inventing absurd fraud schemes—from t...

Feb 17, 202629 minEp. 392

The AI Armory—Reverse Engineering Fraud Tools (with Robert Capps)

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology , Karisse Hendrick welcomes back elite fraud fighter and Stratovera CEO Robert Capps to discuss the shifting power balance in the age of AI. Robert shares a fascinating "thought experiment" where he used Large Language Models (LLMs) to reverse engineer obfuscated JavaScript , proving that even non-technical attackers can now identify and dismantle complex front-end fraud tools in real-time...

Feb 10, 202646 minEp. 391

The Scammer Pipeline: Exposing the True Scale of Recruitment Fraud (with Jay Jones)

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology , host Karisse Hendrick is joined by Jay Jones , a copywriter turned globally recognized external threat and impersonation risk consultant known as " The Profiler ". After being unexpectedly laid off in late 2023, Jay became a target for sophisticated scammers on LinkedIn, sparking a new mission to protect job seekers and corporations alike. Jay breaks down the " Scammer Pipeline ," a thre...

Feb 03, 202640 minEp. 390

Ghost Taps and AI Agents: Navigating the Autonomous Fraud Wave of 2026

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this deep dive episode of Fraudology, Karisse Hendrick kicks off 2026 by unpacking the annual Fraud Predictions report. While the data was compiled alongside the "Fraud Compadres"—Frank McKenna, Mary Ann Miller, and Matt Vega—Karisse uses this episode to provide her unique merchant-side perspective and exclusive behind-the-scenes context. The episode centers on a terrifying new trend: Ghost Tapping . Karisse reveals...

Jan 27, 202658 minEp. 389

Agentic AI, Liability & Fraud at Scale with Robbie MacDiarmid.

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology , host Karisse Hendrick sits down with Robbie MacDiarmid to explore the rise of agentic AI and its implications for fraud prevention, payments, and liability in e-commerce. They break agentic commerce into its core layers: search, merchant interaction, and payment, then explain why fraud and payments are often treated as an afterthought as new AI-driven commerce experiences roll out. They ...

Jan 06, 20261 hr 10 minEp. 388

Meta + TikTok Finally Pay for Scam Damage

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In the final new episode of 2025, Karisse Hendrick closes out the year with a solo fraud news roundup covering the latest trends impacting e-commerce, payments, and digital trust. The episode examines the FCC’s response to large-scale robocalls, the rapid evolution of smishing campaigns into rewards and tax-refund lures, and how fraudsters are using one-time passcodes to add stolen payment cards into mobile wallets. Th...

Dec 16, 202543 minEp. 387

AI Fraud News: From Scam States to GrinchBots

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick walks listeners through a packed roundup of the latest fraud, cybercrime, and AI-driven threats shaping the industry. She begins with OpenAI’s disclosure that a third-party analytics breach exposed certain ChatGPT API customer details, then unpacks the rise of Kawaii GPT, a wormGPT style jailbreak tool that bypasses safety filters on mainstream models like DeepSeek a...

Dec 09, 202548 minEp. 386

Inside the AI Fraud Surge with Frank McKenna & Matt Vega

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by two of the industry’s most respected fraud experts: Frank McKenna (Co-Founder of Point Predictive) and Matt Vega (Sardine). Together, they break down how AI is transforming the fraud landscape, supercharging deepfake scams, automating exploitation tools, enabling AI-generated phishing sites, and powering large-scale credential-based attacks that bypass t...

Dec 02, 20251 hr 24 minEp. 385

How Meta Became Ground Zero for Global Scams

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology host Karisse Hendrick explores two major developments in today’s fraud ecosystem. She begins with a detailed walkthrough of a recent DOJ case involving U.S.-based collaborators supporting Indian call-center scams that defrauded older Americans of more than $40 million. Drawing from court filings, Karisse explains the “opener/closer/money transmitter” phases, cross-border coordination, and ...

Nov 18, 20251 hr 5 minEp. 384

Fraud News - Tracking 2025's Fraud & Cyber Shifts

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick unpacks a wave of major fraud news and security trends. From the execution sentences of Myanmar’s scam compound kingpins and Starlink’s device crackdown, to Singapore’s $150 million asset freeze targeting the Prince Group, Hendrick explores both the progress and the persistence of global fraud operations. She also highlights new U.S. fraud schemes impersonating feder...

Nov 11, 202543 minEp. 383

VAMP at 2.2%: What No One Told Merchants

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this investigative update, Fraudology breaks down Visa’s VAMP rollout and its immediate effects on merchants and acquirers. Topics include why some September activity is already being fined; how VAMP now combines TC40 fraud alerts and chargebacks; the $8-per-instance fee (and $16 exposure when a TC40 becomes a chargeback); descriptor-level monitoring; processor-specific ratios; and the acquirer portfolio thresholds ...

Nov 04, 202547 minEp. 382

Why Sanctions May Finally Dent SE Asia Scam Rings

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology , host Karisse Hendrick analyzes several major developments in the global fraud landscape. She breaks down U.S. sanctions against a Cambodian financial group and the coordinated raids on scam compounds in Myanmar, highlighting how enforcement efforts are ramping up across Southeast Asia. Karisse also explores how fraudsters are adapting by using Starlink satellite internet, raising questio...

Oct 28, 202549 minEp. 381

The Deepfake Tipping Point with Frank McKenna

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology In this must-listen episode of the Fraudology Podcast, host Karisse Hendrick welcomes back fraud prevention expert Frank McKenna, co-founder of Point Predictive. Together, they explore the explosive rise of deepfakes and AI-generated voice clones, revealing how these technologies have reached a disturbing level of realism and accessibility. Frank shares jaw-dropping examples of recent AI-p...

Oct 14, 202546 minEp. 380

Inside Meta’s Security Nightmare: Growth Over Safety?

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology In this eye-opening episode of the Fraudology Podcast, host Karisse Hendrick uncovers two shocking case studies that expose major security failures at T-Mobile and Meta, and what they mean for the future of digital fraud prevention. Karisse begins by breaking down the rocky rollout of Visa’s new risk-monitoring system, VAMP, explaining why it’s causing confusion and frustration for eCommer...

Oct 07, 202542 minEp. 379

The Dark Side of Marketplaces: Walmart’s Fraud Problem Exposed

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology host Karisse Hendrick kicks off this episode with updates on recent fraud news, including new sanctions against Southeast Asian cyber scam networks and the ongoing Shiny Hunters attacks targeting Salesforce plugins. But the meat of the episode focuses on a blockbuster CNBC investigation into fraud on Walmart's third-party marketplace. Karisse meticulously breaks down the investigation's fi...

Sep 30, 202550 minEp. 378

Fraud’s Epic Shift: Who’s Really Behind the Scams?

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology Podcast, host Karisse Hendrick explores a disturbing trend in cybercrime the dramatic shift in who is perpetrating large scale fraud and scams targeting Western countries. Karisse reveals how fraud originating from Eastern Europe and Nigeria has declined in recent years, while schemes tied to Chinese organized crime groups have exploded. She details the rise of sophisticated scams like "pi...

Sep 23, 202534 minEp. 377

Fraudology Crossover: Together in Austin

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this special crossover episode of Fraudology and Banking on Fraudology, hosts Karisse and Hailey meetup in Austin, Texas to discuss the latest developments in fraud prevention and artificial intelligence. The episode kicks off with exciting news as Karisse shares that she recently won the Women in Payments award, highlighting her significant contributions to the fraud fighting industry. They explore how AI powered p...

Sep 16, 202532 minEp. 376
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