When Sam became the franchisor of the brand, the business was no different in his words to any other 24/7 gym in the marketplace. The concern was it had no point of difference. Embarking on a journey of immense change, the brand now looks entirely different to what it did only a handful of years ago. This discussion with Sam, focused on a handful of key components as he sees them, of the franchise business model specifically. These key aspects to the franchise model are; The fact it is a hybrid ...
Sep 23, 2023•30 min•Ep. 15
Franchise owner journey: Michael Morrison - An ex-automotive retail manager and corporate banker going in an entirely different direction when a redundancy led to building a large, multi-territory lawn care franchise business. On the surface, taking a looking at the career path of Michael Morrison, you would likely not have picked multi-region lawn care franchise owner to be amongst it. Building a significant career in automotive retail in varying management roles with Valvoline oils, then in co...
Sep 19, 2023•22 min•Ep. 14
From a franchised cafe owner to leading the Asia Pacific Region for one of the fastest growing bubble tea brands globally, Ben Flintoff's CV alone makes for interesting reading. Ben's passion for exceptional service to both the end consumer and business partnerships, mixes well with an obvious desire to challenge himself across the professional realm by going all-in on whatever he is doing while chasing his dreams. This 'dream chasing' has seen him shift his career multiple times starting with c...
Sep 07, 2023•55 min•Ep. 13
An interesting service offer to the market that incorrectly could be seen at just a fleeting glance as being something around gardening or lawn mowing - which it is neither. Coochie HydroGreen franchises offer a lawn care program generating lush green lawns nationwide. Using a '6 in 1' program of nutrients sprayed into the lawn, franchise owners are on bi-monthly visit cycles to customers to treat their lawns. The chat with Ania and Grace centred on some key aspects to the business; The scalabil...
Sep 06, 2023•23 min•Ep. 12
Franchise owner journey: Emmanuel Constantinou - With 37 years in print, and an apparent unmatched passion for the industry, Emmanuel explains how he took over a struggling business and revived it. We uncover what it takes to stay relevant in the market around providing the best and most sought after services possible. Emmanuels life in the industry started with his fathers career as a lithographer for the print industry originally back in Egypt, and eventually working with dad in the family pri...
Aug 18, 2023•29 min•Ep. 11
A plumbing business where you don't need to be a plumber - Plumbing Bros started in 2020 and has grown to 12 locations so far spread across the country. In a unique offer to the market, the brand franchise offer centres around the fact that you do not need to be a plumber to own the business. Importantly for emerging franchise brands, James touched on the fact that as a new franchisor and offer to the market, it was clear that early investors in the business were buying in because of him and his...
Aug 16, 2023•24 min•Ep. 10
As CEO, Darryn leads the Australian arm of FRANdata whose expertise is in franchise intelligence. Darryn will help you to understand the behind the scenes thinking and actions around securing franchise finance in the Australian market. With main customers being major banks and boutique lenders who have significant portfolios in franchising, Darryn's positioning is to provide these lenders with data in establishing who is a better risk than others out of 1,100 odd franchise brands in the Australi...
Aug 10, 2023•40 min•Ep. 9
Franchise business models unpacked - Gong cha Australia, Lili Shi, Master Franchisee, Australia, and George Kwok, BDM, breaks down key aspects of the Gong cha franchise with Glenn Walford. Some of the aspects discussed include; Average daily sales in their stores with some ranges discussed, as well as the average transaction value information in the business, The typical trading patterns of a Gong cha store outlining the common peak periods and customers they see, Their fully inclusive 'turn-key...
Jul 13, 2023•18 min•Ep. 8
In this episode with Sam, we asked him to focus on a discussion on 5 key inflection points in the business that have been key in making the brand what we see today. 1min 20secs - 2017 and the moment when Sam took over the business and went from being a franchise owner, to franchisor of the brand at the age of 22. 4min 15 secs - The significant change in brand look, style and feel. Sam made the commitment and paid for the full marketing research and study sessions with brand marketing strategists...
Jun 26, 2023•20 min•Ep. 7
Opening 150+ Gong cha stores in the Australian market basically under the radar of the franchise sector. The remarkable entrepreneurial journey of Lili Shi who has spearheaded the growth of the Gong cha bubble tea brand in the Australian market. In 2010 Lili had a franchised crepe business with 4 locations, with a brand she imported from Japan. The jump into that business was spring boarded by her partners bankruptcy and subsequent marriage breakdown, seeing Lili look to business as a way forwar...
Jun 22, 2023•33 min•Ep. 6
Independent experts to personally and thoroughly review your franchise outlet purchase about whether your going to make any money BEFORE you buy it. That's the value proposition provided by Kate Groom and her business partner Peter Knight at Franchise Accounting and Tax, to would-be franchise outlet owners, which Kate talks about in detail in this episode. There is no doubt that many buyers of franchises put a lot of decision-making weight in the brand name they are buying, and often make a lot ...
Jun 21, 2023•19 min
Did you know some franchise companies have credit scores with the banks? Gaining an underlying credit default risk score for a franchise brand in the process. We all know a bit about personal credit scores through our own credit use for homes, cars and the like. But the way financial institutions treat companies in this way potentially feels a little bit like the 'dark arts' to many. In this episode, Darryn enlightens us on; The current difficulties with franchise finance, How and why banks incr...
Jun 19, 2023•13 min•Ep. 4
It was never in Sam's plan to be franchisor and CEO of a fitness franchise. At just the young age of 22, a range of circumstances within the franchise brand that he owned a franchise in, meant that a group of older franchise owners turned to Sam to ask him to try to buy out the founding franchisor and run the whole franchise business in order to take it in the direction it needs to go. Sam's own circumstances prior to this unknowingly already set him on this path, and shaped his direction. Endur...
Jun 17, 2023•44 min•Ep. 3
Franchise business models unpacked - Jonathan Payne, co-founder of Xpresso Mobile Cafe breaks down key aspects of the franchise with Glenn Walford. The discussion focused around a number of key areas that make up the Xpresso Mobile Cafe franchise business offer; The brands change to now charging no franchise fees to make it easier and more attractive for people to join the brand, Van technology and in particular the battery powered capabilities of the vans - no generators anymore... The commitme...
Jun 17, 2023•21 min•Ep. 2
Franchise owner journey: Nitin Khadalia - From a global award-recognised service advisor in one industry to multi-location franchise owner in another. The journey to 3 franchises (and hopefully more on the way) with freight and logistics brand, PACK & SEND has been one of twists and turns for Nitin Khadalia. After emigrating to Australia in 2006, Nitin initially stuck with his automotive industry background, predominantly as a service advisor with a number of major car brands. With a success...
Jun 13, 2023•26 min•Ep. 1
