013 Guilherme Lopes - RD Station

For this thirteenth episode, I talked to Guilherme Lopes, Co-Founder of RD Station, South America's leading marketing automation software. Guilherme and his 4 co-founders have been building apps since 2005, operating from a city in the south of Brazil. In 2011 they saw a gap in the South American market and started building RD Station. A product manager by background, Guilherme quickly assumed the customer success role within the company and is now leading a team of over 200 people. We have an interesting talk about personas, how to do good customer success and how to build great teams and structure. Read the transcript here: https://blog.salesflare.com/guilherme-lopes-rd-station