A podcast that interviews leaders from insuretech and insurance to get up-to-date ideas and perspectives on how technology is disrupting and transforming the industry. We bring stories, trends, and useful insights to our audience from carriers, insuretechs, service providers, and various industry groups.
New episodes feature people who are on the forefront of inventing, using, developing, or transforming the insurance world through applied technology.
FNO: InsureTech is created and produced by Alacrity Solutions.
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In Episode 308 of the FNO InsureTech Podcast, hosts Rob Beller and Lee Boyd welcome Tim Welsh, President of CCC Intelligent Solutions, for a powerful conversation on one of the most important and emotional moments in insurance: the accident experience and how it can be improved through better connectivity, data, and orchestration across the ecosystem. Tim shares his unique journey from consulting at McKinsey to banking and now leading a cornerstone InsureTech platform that connects insurers, rep...
FurtherAI CEO Aman Gour shares his journey building an AI company dedicated to revolutionizing the insurance industry, focusing on automating real work across the entire policy lifecycle using AI agents. He explains why insurance, with its complex unstructured data and manual processes, is uniquely positioned for AI transformation. Gour discusses the challenges of building a vertical AI company during a platform shift, emphasizing the importance of deep domain expertise, customer trust, and a long-term vision for sustainable growth, including securing top-tier VC backing from Andreessen Horowitz.
In Episode 306 of FNO: InsureTech, co-hosts Rob Beller and David Prejeant are joined by Joshua Frossell, Founder and CEO of Senen. With a background spanning underwriting, strategy, and consulting across organizations like Allianz, Lloyd's, and Accenture, Joshua brings an operator's perspective to the InsurTech space. Senen is a claims intelligence platform that applies AI across the full lifecycle, from FNOL through settlement, transforming unstructured data into actionable insights, reducing m...
In Episode 305 of the FNO: InsureTech Podcast, hosts Rob Beller and Lee Boyd welcome Andrew Yeoman, Co-founder and CEO of Concirrus, joining from the UK. Andrew shares how his company is transforming specialty insurance underwriting through AI powered automation, domain specific intelligence, and a relentless focus on real business outcomes. Andrew explains how Concirrus helps insurers dramatically reduce manual work, accelerate quoting, and unlock underwriting capacity without increasing headco...
In Episode 304 of the FNO: InsureTech Podcast, hosts Rob Beller and Lee Boyd welcome back Kyle Nakatsuji for his third appearance on the show. Kyle is the CEO and Founder of Clearcover and the founder of Dearborn Labs, a new venture focused on helping insurance organizations turn AI from strategy into execution. Kyle explains how Dearborn Labs helps carriers, MGAs, and agencies cut through AI noise, identify high impact use cases, and implement solutions that deliver real business results. Drawi...
In Episode 303 of the FNO: InsureTech Podcast, host Lee Boyd welcomes Phil McGriskin, Co-Founder and CEO of Vitesse, for a deep and timely discussion on one of the most complex, and often invisible, challenges in insurance: financial infrastructure behind claims payments. Phil shares his journey from Australia to the heart of the Lloyd's insurance market, tracing a career that spans underwriting, brokerage, fintech entrepreneurship, and large scale payments innovation. With multiple successful v...
In this episode of the FNO: InsureTech Podcast, Rob Beller sits down with a fascinating guest, Eran Tirer, to explore his entrepreneurial journey and the path that led him to found Ledgertech, a company focused on building technology that helps insurers launch and scale embedded insurance solutions within the global insurance ecosystem. Eran shares lessons from decades of building enterprise software companies, including the story behind EasySource and its eventual acquisition by IBM. The conver...
We kickstart our 300+ episodes era with Bobby Touran, Co-Founder and CEO of Rainbow, as Rob Beller and Lee Boyd sit down with him to unpack how he built Rainbow, a technology-enabled MGA laser-focused on modernizing coverage for restaurants and other specialty commercial risks. Bobby walks through Rainbow's "inch-wide, mile-deep" philosophy, explaining why going all-in on a single vertical and owning the underwriting systems, technology, and distribution that support it creates a durable competi...
Episode 300 is a milestone we never imagined when we hit record for the first time in 2018 at 470 Claims, which was acquired by Alacrity Solutions. Seven years later, Rob and Lee sit down to reflect on how FNO: InsureTech began, how it evolved, and what has surprised us most along the way. In this special episode, we talk through the genesis of the podcast and how a simple idea turned into hundreds of conversations across insurance and insuretech. We reflect on the consistency, curiosity, and co...
In this episode of FNO: InsureTech, Rob Beller and Lee Boyd welcome Heather Wilson, CEO of CLARA Analytics, for an insightful conversation on how AI is transforming claims intelligence and reshaping the competitive landscape of insurance. Heather shares how CLARA Analytics has been doing 'AI before AI was cool' since 2012, building a platform that now processes millions of claims with 24/7 predictive analytics, and reflects on her own journey as a data science pioneer who has always been years a...
In this episode of FNO: InsureTech, Rob Beller and Lee Boyd welcome Stacey Brown, Founder and President of InsurTech America , for a thoughtful conversation on how curiosity, timing, and community can quietly reshape an industry. Stacey shares reflections from his career in insurance technology, the early signals that convinced him something new was forming in insuretech, and the personal decision that led him to step beyond a traditional corporate path. The discussion follows the evolution of I...
In this episode, Tracie Thompson , Global Head of Strategic Clients at Cytora , joins FNO: InsureTech to discuss how technology is transforming underwriting while preserving the essential role of human judgment. Drawing on her experience working with global insurers, Tracie explains how Cytora digitizes submission intake and enables underwriters to move away from fragmented data and manual processes toward faster, more consistent decision-making. The conversation explores the realities of servin...
In this episode, Wesley Pergament, Co-Founder and CEO of Sola Insurance, joins FNO: InsureTech for an in-depth discussion on how Sola uses objective weather data and a hybrid policy model to address major pain points in property insurance. With roots in disaster recovery and technology, Wesley explains Sola's evolution from a tornado-focused product to comprehensive wind and hail coverage, targeting gaps left by high deductibles and widespread fraud. The conversation details Sola's careful expan...
Terry McLean, co-founder and CEO of SageSure, joins FNO: InsureTech for a detailed look at SageSure's beginnings, the company's focus on coastal and catastrophe-exposed property, and their disciplined approach to underwriting. McLean outlines SageSure's path from its first policy in 2009 to a multi-state, multi-billion dollar business, discusses recent acquisitions, and describes the company's approach to technology and culture based on observable behaviors. The conversation covers the practical...
In this episode of FNO: InsureTech, host Rob Beller speaks with Tim Attia, CEO and Co-Founder of Slice Labs, for a detailed discussion on the company's evolution and product strategy. Tim describes how Slice transitioned from on-demand and gig economy insurance to higher-premium E&S and contractor general liability coverage, explaining the impact of automation and AI on their approach. The conversation highlights Slice's focus on operational efficiency and streamlined agent experience amid c...
In this episode, FNO: InsureTech hosts Nic Sproul, managing partner at SP Partners, for a close look at bridging engineering with property claims innovation across the UK and Europe. Nic discusses his transition from a foundation in mechanical engineering and his formative years as an engineer with a leading US silicon chip firm, to building and advising businesses at the intersection of insurance and technology. The conversation explores how a mindset shaped by analytical rigor and operational ...
In this episode, Rob Beller and Lee Boyd are joined by Michael Balarezo, Founder & CEO of Adjusto, for an in-depth discussion about the complexities and opportunities in contents claims. Michael recounts Adjusto's founding story, rooted in his own experiences both as an adjuster and as a policyholder impacted by catastrophe. The conversation explores how Adjusto's platform was purpose-built with artificial intelligence at its foundation to address longstanding inefficiencies for both policyh...
Join us on this episode of FNO InsureTech as we welcome Arvind Sontha, the visionary founder and CEO of Kyber. Hear about his interesting journey from Google's cutting-edge technology to revolutionizing claims processing through AI-powered document solutions. Arvind shares his insights on tackling the complexities of compliance and personalization in the insurance industry, alongside inspiring and honest stories of building Kyber from the ground up. Whether you're curious about the intersection ...
On this episode of FNO: InsureTech, host Rob Beller interviews Paige Roepers, CEO and co-founder of Ocean Ledger. Roepers discusses how Ocean Ledger leverages satellite imagery, historic shoreline data, and environmental analysis to provide objective, transparent analytics for coastal risk in the insurance sector. She details the company's approach to supporting underwriting and risk management, shares experiences from the Lloyd's Lab accelerator, including their May–July program in London, and ...
In this episode, FNO: InsureTech hosts Rob and Lee sit down with Piers Dormeyer, CEO of Eagleview , to discuss the company's journey from its roots in aerial roof measurement to its current role as a leading data company in geospatial intelligence. Dormeyer details how Eagleview's early focus on insurance claims transformed through investments in proprietary aerial hardware, integration with Pictometry, and continual improvements in imagery resolution. The conversation explores how Eagleview lev...
In episode 288 of FNO: InsureTech, Cameron MacArthur , Founder and CEO of AI Insurance , returns to share how his company, operating for over seven years, has navigated dramatic changes in insurance through the practical application of artificial intelligence. Drawing on experiences since Y Combinator in 2019, Cameron discusses the platform's growth to more than 100 specialty and commercial insurance programs, and offers specific examples where AI replaces manual tasks, such as data extraction a...
In this episode of the FNO: InsureTech Podcast, we welcome Kyle Geoghan, Co-Founder and CEO of Indemn, for a deep discussion on the real-world impact of generative AI in insurance. Kyle shares his trajectory from early days in a family insurance agency, through his experience at CoverWallet, to launching Indemn in 2021. The episode details how Indemn began by building an MGA for event insurance with Markel—where nearly 95% of its direct-to-consumer operations rely on AI agents—and how the firm i...
In this episode, FNO: InsureTech hosts a conversation with Spencer McInvaille, Director of Digital Forensics at Envista Forensics, to examine the expanding role of digital evidence in insurance investigations. The discussion explores practical methods for extracting and interpreting data from everyday devices—such as cell phones and vehicles—to assist with claims validation. Listeners gain a measured perspective on how location information, privacy considerations, rapid advancements in technolog...
Rob Beller and Lee Boyd are joined by Amrish Singh, CEO and Co-founder of Liberate, for a detailed look at how Liberate's AI-powered agent, Nicole, is redefining intake and service for insurance carriers and agencies. Nicole automates not just first notice of loss (FNOL), but also handles ongoing service requests—including endorsements, ID cards, and claim status—across phone, SMS, and email channels. Amrish walks through the platform's insurance-focused approach, its blend of technical and doma...
Scaling claims operations while harnessing AI, automation, and real adjuster insights is not easy but Branch is doing just that. Returning for a second time to FNO: InsureTech, Chief Claims Officer Charlie Wendland provides an in-depth update on how Branch's claims team has intentionally built and evolved a fully in-house claims process focused on solving genuine adjuster pain points rather than chasing flashy tech trends. This episode explores how Branch leverages voice powered AI for FNOL, sop...
Ever wondered how AI is transforming the insurance industry? In this episode of the FNO: InsureTech podcast, hosts Rob Beller and Lee Boyd welcome back Robin Roberson for her second appearance—this time as President and Co-founder of Agentech. Robin shares her entrepreneurial journey and dives into how Agentech's cutting-edge AI is shaking up insurance claims. Get ready for insights, surprises, and a jaw-dropping stat about AI's impact that'll make you hit play! Key Highlights • Robin's entrepre...
In this latest episode of the FNO: InsureTech Podcast, we reconnect with Tony Triola, Head of Ecosystem & Partnerships at Verisk. Joining us for the fourth time, Tony shares pivotal insights on the growth of claims processes and ecosystem integration. Discover how Verisk is redefining the insurance landscape by streamlining integrations and facilitating innovation across the industry. This episode is a must-listen for anyone interested in the future of Insuretech and data-driven solutions. K...
In this episode, we meet Amy Cooper, the dynamic CEO and Founder of RISE®, a professional organization championing the next generation of insurance leaders. As RISE celebrates its eighth anniversary, Amy shares the journey from inception to becoming a global community with nearly 7,000 members across 12 countries. Join us as we discuss the vital role of leadership, mentorship, and education in addressing the insurance industry's talent gap and how RISE® is transforming careers with innovative so...
In this episode of the FNO InsureTech Podcast, hosts Rob Beller and Lee Boyd interview Paul Vacquier, the founder and CEO of Beagle Services. Beagle Services is on a mission to tackle the pervasive problem of non-weather water damage claims by leveraging technology and installation services. Paul shares the innovative approach Beagle takes in working with insurance carriers and agents to deploy automatic water shutoff systems, fostering more effective loss prevention. Tune in to discover how Bea...
In this episode, we traverse three continents to bring you insights from Gadi Benjamini, co-founder and CEO of FireDome, and Gabriel Gross, a member of FireDome's advisory board. As FireDome emerges from stealth mode, Gadi and Gabriel discuss groundbreaking technology aimed at combating wildfires—a pivotal issue exacerbated by climate concerns. Through their innovative fire protection systems, FireDome is set to transform wildfire management and potentially reshape the wildfire insurance landsca...