From Battlefields to Fire Trucks: A Veteran's Journey Through The Fire Service - podcast episode cover

From Battlefields to Fire Trucks: A Veteran's Journey Through The Fire Service

Jul 07, 20251 hrSeason 1Ep. 15
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Captain Robert Stephens takes us on a personal journey through his three-decade career spanning EMS, law enforcement, military service, and firefighting – revealing the mental health challenges and triumphs experienced along the way.

Stephens shares how first responders process trauma across different contexts. He explains that responding to emergencies in your hometown creates unique psychological impacts compared to overseas deployments, as traumatic memories become anchored to places you regularly visit. "Whatever you have on your boots, you don't want to drag it in your house," Stevens explains, highlighting the delicate balance between professional duties and home life.

The conversation takes a  turn when Stephens reveals his own breaking point, which surprisingly came not from a work incident but from a personal event that triggered years of accumulated stress. "Don't wait until you have something like that happen," he advises with rawness in his voice. "It's okay to be not okay." His vulnerability encourages listeners to seek help proactively rather than waiting for crisis.

Fellow firefighters Tyler and Liz add their perspectives on everything from processing difficult calls to navigating promotional challenges. They explore how peer support provides crucial understanding that's difficult to replicate elsewhere, while also acknowledging that organizational stressors can impact mental health as significantly as traumatic incidents.

The discussion highlights multiple avenues for support – from trusted colleagues and family members to professional clinicians who offer confidential spaces for processing both traumatic incidents and work frustrations. As Stephens poignantly observes, "When you get tired, your family gets tired too," reminding listeners that mental health impacts everyone in a first responder's circle.

Whether you're a veteran first responder or just beginning your career, this episode offers invaluable insig


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Transcript

Intro / Opening

Speaker 1

Welcome back Another episode of our Firefighter Support Podcast . We have a couple of repeat guests here with Tyler and Liz Thanks for coming back and the legend the one and only . Robert Stevens . Thanks for joining us today .

Sorry you're out on leave right now with the injury , but happy that I made room in your schedule , your busy schedule , to be here with us . I think we pretty much have gotten a little background on Tyler and Liz . We're just going to go right into tell us a little bit about you .

Welcome and Introductions

Robert Just get a little bit of your career history , a little bit of what you've done , and just start back in like the second grade and we'll just go up from there . So , no , just tell us a little bit about your career and all the things you've been able to be a part of , from law enforcement , swat , military , all those things .

Speaker 2

Well , I actually got started in EMS in 93 . I had been working in the factories back home and knew that wasn't going to be me , so I was trying to find something different , but I always wanted to be a cop first . When I got out of high school I went up to the police academy and they said I was too short and too young .

I don't know if the guy was joking or not about being too short , but he was definitely not joking about being too young . He had to be 21 to go to the academy . So

Robert's Career Journey

I did some odds and ends things for a while , actually before that is when I joined the military . I joined at 17 , when I was still a junior in high school , and I've been in ever since . It's been a pretty good career I've done . My first little stint was a scout for two years and then my unit transitioned into tanks .

So I was a tanker for about nine years and then when I moved to St George , they didn't have tanks and their closest tank unit was Las Vegas and I didn't want to drive to Las Vegas . So it was already hot enough in St George .

They didn't have tanks and their closest tank unit was Las Vegas and I didn't want to drive to Las Vegas , so it was already hot enough in St George . I didn't want to add another 10 degrees to it .

So I stayed in St George and transitioned into artillery and did that for a while until I moved up here to Logan and then I thought , you know , I'm a paramedic on the civilian side . Why not go finish out being a medic in the military ?

So I went to the transition course and became the military's version of a medic and had a few different assignments throughout my career and a couple deployments and been to a few other places and stuff Anyway . So then Most of those places are classified yeah , if I tell you I have to kill you . Yeah , if I tell you I have to kill you , and anyway .

So yeah . So I started out in EMS 93 and just been progressing up to there . I mean , I always knew what my end goal was going to be , at least on the EMS side , and so I did that for a while . I started out full-time up in Idaho with two different services part-time with one service and full-time with another service .

Then we moved down to St George and I continued down there . Well , my father-in-law was the chief of police up here for Logan City for about four years . I think he retired in 95 or 94 . Anyway , he was the one that got me into law enforcement .

So I was a deputy down in Washington County for a while , did that , and then some openings came up here to Logan and we knew this is where we wanted to come back up and be . Was up here in Logan , closer to family , her family , my family .

That's when I got on with Logan City and from there my law enforcement career wasn't exactly what I thought it was going to be . When I left law enforcement down in St George or the sheriff's office down there , I pretty much swore to myself I'd never put on another cop badge again until I came up here .

It wasn't the agency I was working for , just being a cop wasn't for me . I was up here about two months working for Logan City when I got a call from the sheriff's office up here asking me to come work for them part-time and I said sure , just as long as I don't have to do any of the other stuff .

I've been working for them part-time doing odds and ends and was with them about two months when I got asked to try out for the SWAT team so just backing up a little bit , um , what was your initial draw to the first responder world ?

Speaker 1

what was it about the factories or wherever you were ?

Speaker 4

at that you're like nope , not doing that and that also steered you away from being like an accountant .

Speaker 1

Yeah , it's hard to imagine you as an accountant you've seen the movie , right ?

Speaker 2

yeah , I can see that account I'm not sure what really drew me towards the ems side of things . I had a couple experiences when I was younger where I actually had to help a couple people , not really something super traumatic , but a buddy of mine was swimming in the canal , which we all used to do back then .

Draw to First Responder Life

He actually stepped on a piece of glass and it lacerated his foot so deep that he could open it up like a book , had my sock on the bank , grabbed it , wrapped it up and made it tight enough where the bleeding stopped . And you know , I had the only first aid training I ever had was from the Boy Scouts and that was about it .

But I mean , it wasn't nothing like significant right , and so from that it was kind of like oh , you know , that's cool , you know , and just always , you know , I would see the ambulances going to calls and it always intrigued me and so I thought , give it a try , see what it's like and see what we can do . Fell in love with it Day one .

I fell in love with it , yeah .

Speaker 1

I think that's pretty awesome , and that was kind of right into the next thing is what kept you in it . You know how did you know , like after doing it for a few years and even in a few different capacities , that , yeah , this is exactly you know .

Speaker 2

I wasn't sure if I was going to stay in it . You know , I just you know . You always have those calls that you just are like man , what am I doing ? I don't know if I can do this . And then you have those calls where you make a huge difference .

You brought somebody back or you changed somebody's life because you were there to help them Not necessarily from a traumatic side either , but from a medical side Somebody having a bad day , a psych issue or something and you were able to talk to them respectfully , talk them off the ledge and get them to comply with you without having to use any type of force .

And then see them two , three months later and they'd be like hey , man , thanks what you said to me that day , you saved my life . Things like that was the ones that was like , hey , I can keep doing this . This was what I want to do . I want to make a difference somewhere .

Try to make a difference for some of those people out there that were having bad days . Right , because that's what we do , whether we realize it or not .

Speaker 1

We chose a career to help somebody that's having a bad day , to turn it into a better day for them , so that they can keep moving on , I think that's a great point and you know , I think you bring up a valid thing that I think you have to be okay with if you're going to be in the career for a long time is not every call is going to be the Hollywood

life . Oh yeah , like some of them are fairly crappy you know what I mean Tyler and Liz .

Speaker 4

We do know .

Speaker 3

We are all familiar . We do know , we are all familiar .

Speaker 1

A very recent experience , where it wasn't the most glamorous call that would ever be shown on TV , and yet you guys went above and beyond on that call for that patient . I don't know if you want to share any details about that , but I think it goes right along with what Captain Stevens is saying .

Speaker 4

When I got to work and I'm sure Liz would agree I didn't think we were going to be showering an old man . I mean he needed us , but at least a little bit into it . I was like this is going to be more than a lift assist . This is going to be a service . As unpleasant as it was in the moment , it was definitely fulfilling afterwards .

Speaker 3

Definitely .

Speaker 1

Yeah Well , if you're not going to share the details , you're going to force me to . Sometimes there's the lift assist and sometimes there's the lift assist where they've fallen and defecated all over themselves . A lot of guys would go and help that person back into their recliner or whatever and call it a day .

Speaker 2

Tyler and Liz went the extra mile , helped this guy clean up you know and actually get to a spot where you could feel good about leaving him , not just set him back down and walk him out of here , and I think that's pretty cool . I'll tell you , some of those calls make you think about why am I here .

When I went through school to do this , they didn't tell me everything that I would have to .

Speaker 1

You didn't give me a shower in class .

Speaker 4

Yeah , I did take the CNA class . They did teach me how to do it .

Speaker 2

But those are the ones that sometimes are more fulfilling and gratifying , because you made a huge difference in them , not only for that patient , but that family member . It's that trickle effect what you did today for that one person is making them a better person all the way down the line , and that's huge .

There's no other job in the world that gives you that gratifying feeling and that's a lot .

Speaker 4

It's a lot . Let's list . You remember what you said when we got in the rescue . When we're driving away nope , you don't remember . Not like this is that we're going to heaven now I don't know . It wasn't until you said that that I was like yeah , that was a crappy deal .

But I mean , I don't think he and his wife could have done that , or if they would have , it would have been a much harder situation . We took 30 minutes out of our day . We helped that guy out , and it wasn't until you said that I was like man , it does feel good . As unpleasant as it was , I feel a lot better after that .

Speaker 2

You got to remember , though they are keeping score . You got them today . They're going up .

Speaker 3

Sorry , I didn't mean to cut you off , oh no , that's okay . I mean , you don't always think about it , but those people also had to . Let us help them . Sometimes you'll get people who are ashamed or don't want the help , but they let us help them . Sometimes you'll get people who are ashamed or don't want the help , but they let us help them .

Let us have that little victory . So thanks to them .

Speaker 1

Yeah , and you know there's different degrees of patience or whatever . The ones that feel like they're entitled to . That kind of help is like always bugs you or rubs you the wrong way . But , man , you know the people that maybe they should have called hours ago . They've just been so embarrassed to finally call and to help somebody on the most fundamental level .

There's just something about that .

Speaker 2

Oh yeah , it's huge Not walking in there with like , oh , this is not our job , this is not what we do . You should call home health services or whatever . Maybe in your mind you're thinking that , but the reality of it is they're treating them with respect and helping them .

Speaker 1

There's no greater feeling in the world and unfortunately , I think it's also true on the opposite end , right , that there's some pretty ugly feelings that we get faced with , Seeing the rough side of humanity , the most tragic or super sad things you can think of , and some that you can't even think of but are exposed to on a regular basis .

I know we were talking about this a little beforehand , Robert , but something that's just interested me about your military service versus your community service with the fire department is sometimes in the military those experiences

Military vs Community Service Trauma

are separated from your hometown . They happen in a country far away or a place far away , and they happen , and of course that's its own thing to deal with and process .

But I feel like it's a little different too to also experience some of those disturbing events in your hometown and a house or an intersection or a restaurant that you drive by every single day . You know . And there's the positive ones , you know . Whenever you guys drive by that house you'll remember oh yeah , that's why I'm going to heaven .

But then there's those other houses , or those other places that you start avoiding because I don't want to remember or I don't want to have to think about what happened at that spot .

Anyway , I'm just curious , on your perspective on being part of the few that have experienced both , what your journey has been like , dealing with those , and what are some pros and cons or advice you'd give on each .

Speaker 2

Well , it's interesting because for me , it's not just because it was in a different place . What we do is the same , right , but the reaction is different . Here , a family member gets hurt and everybody's involved , including the family , the responders , law enforcement , all the way down .

In other places , people don't get involved because if they get involved , then they become responsible , right ? So they just turn and walk away . It was God's will , right ? It was today , was their day and it was going to happen , no matter what we did . And you know and this is where you two may want to slide that way a little bit I don't agree , right ?

I don't agree Because sometimes there's things that I saw that were done intentionally and they shouldn't have been done intentionally . Whether it's here in the States or in a different country , what we do is the same right . Nothing changes there .

To me , the thing that's always been interesting was the reaction of those around you that saw it , whether it be family members , friends or bystanders , and that , to me , has always been interesting . Does that make sense ?

Speaker 1

It seems like some of my worst memories have more to do with how the family was reacting in the moment . The patient's there and whether it's a child or an older person , we have our job to do , but it's the reactions of those around . You know . If it's an older person and the family's calm , they knew it was kind of coming .

That's very different from a child and everybody is expecting you to fix this right now , versus the bystanders that just keep driving by .

Speaker 2

I can see how that . I think some of the hardest things , but some things that never have left my memory was in those other countries , because they assumed we had had , you know , all this super training and stuff , that we were going to fix everything , and that wasn't the case . And you know we , yeah . So I mean it's it . That was hard , that was hard .

I mean that was hard , that was hard . And especially it was hard when the parents or the family members were pulling at you and crying and screaming in their language of having you help them and you couldn't do nothing about it .

After a long career of doing this in so many capacities , have you found some helpful ways to process those thoughts or reconcile so that you can keep on doing the job ? Yes and no , there's been things that I've done .

That's probably not the most healthy way to deal with some of this stuff , but there's things that I've come to terms with , that I knew I did everything I could to help in those situations . And then there's people like you that you can talk to your buddies , your coworkers or those in the same career field that can understand what you're talking about , right ?

Fortunate for me , my wife was a nurse . She's still a nurse , but she was a registered nurse and so there's been , but she was a registered nurse and so there's been some things I've been able to talk to her about to kind of help through some of that process as well . So I mean , at least on this side of the ocean , but the other side not so much .

And I say that in respect .

You know it's different , right , but I noticed that though I noticed that if I'm with you guys and we're talking about calls and stuff , I feel comfortable talking about those calls , the military , talking about some of those other calls and stuff , not so much , right , but talking about different deployments and different situations and stuff we were in and different

you know circumstances and stuff , very comfortable talking to them about it . Law enforcement , same thing . You know some of the bad SWAT calls I wouldn't say bad calls , but calls that didn't end well around here , talking to the SWAT team and those involved , I felt comfortable with it , respectfully .

If I was trying to talk to you guys about that , I felt comfortable with it Respectfully . If I was trying to talk to you guys about that , I wouldn't be able to get those same words and feelings out , that I would be with them , as I would with you guys .

And it's not that you couldn't understand that , it's just being in that comfort zone of being surrounded by people that have experienced those same circumstances that in your mind , you know that or I wouldn't say you know , I would say you'd probably more along the lines of them being able to understand what you're saying and the words you're using , right , I think ?

Speaker 1

that's perfect and you know , we know you don't talk to us because most of it's classified .

Speaker 3

We get it .

Speaker 1

Most all the things that I did is not classified . But no , I think that's the first page out of the book . Right , it's having people around you that you do feel comfortable sharing , and that comfort can come from a variety of things . It's easy to feel understood because they've done the same thing . That makes it very easy to articulate or to talk about .

The effort to talk about it goes way down Versus for me to explain to somebody who's not a firefighter . My effort has to go up to here get them to understand what I'm talking about , and if it's a traumatic call I don't want to put in that effort Like it's already hard enough .

Speaker 2

I don't need to teach you all about this career , just so I can now share my it gets frustrating trying to explain something to somebody when they keep asking questions . I wouldn't say frustrating at them , it's just the session that's frustrating .

Then you get to a point where you're just like you know what , screw it , I'm done talking , it just shuts you down .

Speaker 4

It's hard to explain to somebody that hasn't been standing in your boots . It's like people are looking at you . They have a specific expectation . When you're with your peers , they already understand that you don't have to go into , okay .

Well , we went into the house and then I was standing there and this person said this and that you guys just automatically know so you can get straight to the meat and potatoes . This is what we did . This is how it made me feel and you know you're being understood and it's more therapy than like okay in class .

We're gonna talk about this and do you have any questions ? Keep your questions until the end . It's like oh man exhausting .

Speaker 1

Yeah , you get halfway through your story . Why do you guys take an Injunanda rescue ? You're missing the point .

Speaker 4

I will never be able to forget that father screaming . That's the point . Do all of you have to come ?

Speaker 2

Seriously , I'm going to freaking throat punch you right now , or smash your elbow against the surface Atomic elbow drop . See , I learned something watching all the wrestling when I was younger .

Speaker 1

Yeah , see all that TV time paid off . Yeah , Parents were wrong , so I think we could walk away with . You know , just having good peer support . Like the literal meaning of the term peer is those that understand you already , Having people around you you can share with .

I mean , I know people joke about it with you a lot , but you also do a fair amount of fishing therapy , right .

Speaker 2

Yeah .

Speaker 1

I do . Well , it's a hobby , but certainly that has to have played a role in how Finding a good hobby is an enjoyable one too , right ?

Speaker 2

Not just a good hobby , but something you really enjoy , is huge . It doesn't clear your mind , though . That's the interesting thing . I think it helps you process it , but it doesn't clear your mind and because , as much as you want or forget about some of those things that you've experienced

Processing Traumatic Memories

in your lifetime in this career , those things will never , ever go away . And I don't care who you are , I don't care what type of therapist you are , respectfully , will never , ever go away . And I don't care who you are , I don't care what type of therapist you are , respectfully , they just never go away .

Because there are things that I think about on a daily basis that I experienced 20 years ago on my first deployment . There's things I think about that I experienced on my first pediatric traumatic arrest .

that happened , you know , 28 years ago , and they just never go away because you think about them all the time and I'm not sure why , and you'd probably have a bunch of therapists argue with me about this , but I don't think it's that I haven't dealt with it .

I just think that they're memories , that they're there for a reason , and I don't think they're there to help . I I don't think that they're there to let you forget , but to remember what you experienced in your life . So if you see it next time , you can do better . Right , because we can always do better , no matter what we do .

Speaker 1

I think it's part of that survival . When something traumatic happens , your body ingrains that into your DNA because it's now a survival thing . You see something traumatic or you're part of that scene . Your body doesn't want to forget that . I think the difference is when it becomes unhealthy .

Every time that thought comes back , you get sent into this fight or flight mode and you now have the inability to be present with your kids and family , and that lingers for years . That's a problem right . That means you probably haven't processed that . It's just by having the memory . I think sometimes we have this false expectation as responders .

Well , as long as I still remember it , or as long as I'm still thinking about it , I must have done something wrong . But like I haven't fully finished processing that call or whatever . But the reality is , if it's not disrupting your behavior every day when you think about it , it is a process .

You should remember it to the extent that it betters you and that's your now experience . But if you're associating it with guilt or shame every time you think about it , that's something you should probably get some help with .

Speaker 2

Definitely , I'm not perfect by any means . There's things that I've been able to deal with well and there's things that I've dealt with , but they still come back every once in a while and I have to find a way out , and sometimes that way out's not healthy , but it's not every day .

It's just that one time that gets me through that process of helping me be okay for a minute and then I can continue on right . So again , I know I probably get a lie by therapists right now , like that's not healthy . Well , no shit , I know it's not healthy . You know , for me it was at the time I dealt with it . Now I'm moving on .

My point is that every person's different . You deal with stuff at a different level , sometimes with the things you've experienced in your life , whether they're personal or what you've seen since you've been in this career . You have . I know you have as well . I'm not saying it's okay to be unhealthy .

I'm just saying for me , sometimes those unhealthy moments and I don't need to elaborate , I'm sure you guys understand what I'm talking about are okay for me at the moment . But then we move on , right .

Speaker 1

Well , I think you can have a loose definition of unhealthy right .

Speaker 2

What's unhealthy in ?

Speaker 1

somebody's eyes may be perfectly healthy for that moment right , yeah , like , as against it's . Sometimes I think we get too caught up in the long term , when sometimes I just got to focus on , I just got to get through this day . Oh sure , I can worry about the next years to come tomorrow , but it doesn't matter if I don't make it to tomorrow .

Speaker 4

I'm sure the normal person would say what we do is unhealthy . You guys signed up to jump in a box and go to people's houses on their worst day and to do things like chest compressions and throw tubes in their throats and use electrical therapy , go into a burning building , that's , you know , fully involved , or something to do it .

Speaker 2

I mean , I've never done a rescue , but yeah , you know those types of things . Pull somebody from a car , pull somebody from a canal , that you know or something or whatever you know . But yeah , you're right .

Speaker 4

Normal person's going to say that's unhealthy , but it's a job that has to be done . And we're some strange individuals that are like , if you're going to have a bad day , I want to be there to help you out . When people ask me why do you do what you do ? It's like people are going to have bad days .

Bad things are going to happen to good people and it's not that I want them to happen , it's that I want to be the one there to help you through it . That's probably unhealthy the mental trauma that you're discussing but it has to happen and we have tools in place to help us process that .

Speaker 1

Sometimes we don't do the best thing for the long run , but we get through it . Some people may even go as far as to say firefighter humor is unhealthy .

Speaker 2

You know , it's crazy . Yeah , I've heard it several times . You know , sometimes the place not to be is at the round table in the mornings when you're talking about different calls and stuff , because if the normal person would walk in and hear us talking yeah , they would either call the cops or the mayor .

Speaker 4

We have four psych patients at Station 71 .

Speaker 1

I think well , actually I want to . Liz , you've been a little too quiet .

Speaker 4

Yeah , that's what I was thinking .

Speaker 1

And tell us a little bit from your perspective , since you've been with Logan and you've kind of been around the career a lot . What have you seen ? I mean , is firefighter humor really that bad ? What have you found helpful so far in some of these calls and processing and what have you learned from those around you ?

Speaker 3

um for calls . Definitely being with my crew that I was on that call with , I think they can understand the most just talking with them .

And captains , favorite captains , and I shout out to jackie anderson , one of our clinical yeah because I love her and I've started seeing her probably for two or three months now and she is someone that I go to a lot more .

So you know things at home I don't feel like I've been around enough to see a lot of traumatic stuff , but when I do go on calls and it hits close to home , that's where I need the help , sure yeah , well , I think , man , it's great .

Speaker 1

Do fall into a trap sometimes of comparing ourselves . It's hard to sit here and hear all Robert's stories . Like man , I have no reason to complain .

I've seen it all but the reality is , I think , doing just exactly what you're doing by talking to the right people at the right time , early , right , yeah , reason to wait till you're 15 years in , like , okay , this is piled up enough . I should probably start talking .

Speaker 2

So , while you're there , years in you're like , okay , this is piled up enough , I should probably start talking . So while you're there , I want to talk about something you know . Off and on throughout the years we had the critical incident response stress team that used to come up .

The state had one that would come up and debrief some of our calls if we asked them to , which was good . Sometimes we'd talk about it with other crew members or whatever we needed to do , but I never really talked to a professional until I had an event happen to my family and that was my trigger point .

That was the time I had already been in EMS almost 15 years before I actually went and talked to somebody about and then it all . I mean it was just like the gates opened Everything from my military to law enforcement , to family , to everything I'd done in this job . The gates just opened and everything just started coming out . It was unfortunate .

I guess what I was trying to say is that sometimes it takes a triggering event for you to finally open up , to go get help and , if I can say one thing , don't wait for that moment to happen , because to me it felt like I took longer to recover from all that than I have in the past of now going to see somebody and talk to somebody and when I'm having

my days and my moments , or when I need to reset , to go talk to somebody , you know , of walking out with a little more clarity and feeling like I actually did reset , rather than taking a long time to

Don't Wait for the Breaking Point

recover from everything that I just verbally vomited on to the therapist . It was hard . It was hard because I didn't know where to stop . I I was so confused . I had multiple triggers coming out or events that were all hitting me at once that I was trying to work through . And it was bad .

It was affecting me at home , it was affecting me here at the job , it was affecting my military , it was just affecting everything , and that was at that point where everything was really getting super unhealthy for me .

And some people that are still around today could probably be like yep , we've seen it , we've seen what happened to him and he was not in a good place . My point is don't wait until you have something like that happen . If you feel like you need to go talk to somebody , it's okay . It's okay to be not okay .

Speaker 1

I'm really glad you shared that , because I think people need to hear that and you know , not everybody's as brave as Liz and and talking this soon , but I think I think that's super important , because not only can they help you as you go right and give you tools so that you're just ready for the future ones too , right , and yeah , I mean , of course , no

matter when you talk , it's going to be good to start that process , but I totally agree with you , the sooner the better to build that resiliency .

Speaker 2

You know , I mean , that's super proud of you for already going out and looking for that reload . I guess you might call it to help you because , like I told you , man , you do , you don't want to wait . You don't want to wait till those floodgates open , because it's rough , it's rough .

Speaker 1

I think it's good to understand too , that you never know what that tipping point's going to be . It may be that lift assist at 2 in the morning and it has nothing to do with anything , but for whatever reason , that is the moment . And then everybody else around you is like , oh my gosh , why is that guy losing it over this call ?

And really that call's been building up for a long time my trigger point had nothing to do with work .

Speaker 2

It was an outside family event .

Speaker 3

That's what lit the fuse . Our jobs and our lifestyles is . We tend to downplay our stressors because we go help people who appear to be way more stressed than we are . They're having a terrible day and maybe you know our little stressors will play them off like they're not anything . But our cup still fills .

Speaker 2

I agree that's a good point . It really does , and it can be small things right . I mean seriously , the lift at two in the morning can be that one that actually breaks the cup .

Speaker 1

Well , I think it's good to point out that there's a lot of things that happen outside the fire service , that sometimes that skews our perspective , right that ? Well , that call just made all my problems seem this big right . The reality is , there's still your problems and you're probably just not acknowledging the ones that are that big right .

And so , again , weeds are so much easier to pull when they're small , like taking care of yeah , like that I want to circle back to something you said . You said you felt it affecting your family a little bit , but also is like I can't . I don't think it's .

Last year , maybe the year before , we had that New Year's Eve party and right after that party me and Tyler were both like , if I grow up and my family is like Robert Stevens , I made it . Just like your whole family was there kids , older kids having a good time together .

We were both sitting there with our little kids and , just like man , I hope my family grows up to be like that .

Speaker 4

And so somehow .

Speaker 1

Whether you feel like all this has negatively impacted your family or not , it certainly feels like you've arrived at a spot where you guys are awesome .

Speaker 2

You've got to remember what we do here as much as we want to . I look at it as taking your boots off before you walk in the back door . Whatever you have on your boots , you don't want to drag it in your house .

It's on you , it's in your skin , it's in your brain , no matter what , and at some point when you get tired , your family gets tired and they may not tell you , but they get tired , and so you know . We've been through a lot with you , know , with my family , and I'll tell you they sometimes understand .

Sometimes they don't understand , but I think when they do understand they get it . And so when you see us here at these events they grew up with firefighters , they grew up with cops , they grew up with the military side . They've got the experience at all . When you see us here , it's them letting off steam .

They're building their own resiliency on how to help you deal with what you're dealing with , so that they can understand and try to help you Respectfully . I don't think they'll ever understand it , but they might get it enough to know that when you walk in the back door and you're not having a good day or you had a bad night .

They know you took your boots off at the door and not to drag that stuff in the house . They know you're dragging it in the house and it's just by your attitude , your presence , not talking , not saying anything . The list is endless , right , but you have to be responsible enough to recognize it yourself so that you know when you're tired they're tired .

Hopefully you can sit down and not necessarily talk about it in a sense , but to hopefully get them to understand at least a little bit of it and to also understand them too , so they can help you deal with whatever you're dealing with .

Speaker 1

So I think the point is that they get tired , just like you , and you have to see it as well , so that way you can help everybody Well and I think my takeaway from that is just being honest with them , like , yeah , that call may have been hard for me , but maybe being open with my 10 year old and just saying , hey , I know it must be hard having a dad

that's going through this stuff all the time because I know that impacts you , whether I admit it or You're trying to give them room to feel yeah or , like you said , build that resilience or whatever . Is there other specific things that you found , whether it was family time or opening up about certain parts of the job ?

Speaker 2

Well , I mean , you know , I know when my wife sees this she's probably going to shoot me , but wouldn't it ? be the first time , right Six more weeks , yeah , my other elbow probably going to shoot me . But wouldn't it be the first time , right ? Six more weeks , yeah , my other elbow is going to get broke .

You know , sometimes we don't talk about everything , right . I mean and she knows this because she's caught me a couple of times like , hey , you know , you've been home 12 years from your first appointment . I'd never even heard that story . Well , I was in a room full of guys that were there , you know , that experienced the same thing .

So I was able to talk about those things you know . And there's going to be times where you're not going to be able to talk about anything you know , and it may be two or three years before you're able to talk about it at all . And you just hope that they understand , because it's not that you don't want to talk about it with them .

They wouldn't understand . You just don't want to talk about it . You get tired and , like I said , I know you , you get tired , they get tired too , but you get tired .

But that's when you have to realize that at that point , when it's affecting you , you got to find a way to deal with it and each one of us is different when we go out on a structure fire . You're not going to put your bunkers on the same way . I'm going to right . I mean , yeah , it's going to be one boot at a time .

You're not going to put your bunkers on the same way . I'm going to right . I mean , yeah , it's going to be one boot at a time . You're going to pull your pants up , but what are you going to do next ? Are you going to put on your coat or are you going to put on your hood ?

So we all do things different to help us deal with things differently , to help us get through the whole situation . I hope that made sense . Yeah , man .

Speaker 1

Yeah , I want to transition a little bit into so . We've talked a lot about calls and the different kind of you know stress and exhaustion that can come from that . On top of all that

Facing Promotional Challenges

, we're also dealing with normal organizational exhaustion , Just like any other job , where you're trying to be validated for the good things you're doing , earn promotions and earn higher training and handling all that .

And these same guys and girls that you want to talk about these hard things with are also the same people you're probably going to be competing with for that next engineer spot or captain spot or whatever , right , and maybe you can walk us through a little bit of that , because Tyler just beat me on the exam and I'll never ,

Speaker 2

forgive him for it .

Speaker 1

Hold that against him for the rest of his life .

Speaker 2

But you're still here talking to him For now , right ? I mean , I've seen promotional processes where guys , you know that was the last thing they ever said to each other during that process .

Speaker 1

I mean it hasn't happened a lot , but I've seen it happen , which is a recipe for disaster right , because you lose that group that you were not comfortable like processing stuff with and you developed a rift through these exams .

Speaker 2

Well , I think the worst time for the part , the worst time and the best time for a department is promotional process . It really is , Because I think sometimes it separates .

People that were friends before , are no longer friends or had good relationships , are no longer good because either you beat them or did better than them or something , and it's sad you go into this lockdown mode where you don't want to talk to anybody . The promotional process in our department's tough .

I'm not sure if I'm the right person to talk to you guys about this , but you know because I've experienced it . It's tough . I'm not sure if I'm the right person to talk to you guys about this , but you know because I've experienced it . It's like having a bad call . Sometimes you can forget about those things and sometimes you can't . They're just tough .

But the one thing that I seen that happened on this last engineer's exam from you guys was everybody was willing to help everybody and that to me , me made me smile .

That was huge , because anytime somebody was like , hey , I'm going to take the engine down to the tower and go pump , that was sent out in a page or sent out an email and you know people showed up when they could and you helped each other Right , and to me that was huge .

It gives me goosebumps talking about it because that right there , that type of stuff when you guys are getting ready for promotional process , will help you through that process rather than everybody going their own way to do their own thing . Now , I'm not saying that that's necessarily bad for somebody to go do that , but it makes it a little more palatable .

Speaker 1

Are you going through the process together ? Yeah I mean , I was just trying to sabotage the whole time , these guys are all team , yeah , yeah I think the temptation right after a promotional exam is the temptation is strong to start pointing the finger oh , the department had a shitty test or this guy shouldn't have scored that .

I can't believe they didn't like him for whatever and you start pointing all these fingers .

Speaker 2

That's what I've seen , some of the other podcasts and , like we were talking earlier , I was a little surprised on some of the things that people admitted . I'll tell you right now . It was one of those guys . My pointed fingers like what the hell ? How did they outscore me on that ? I knew I was better than that .

How did that happen and why'd they pick them over me ? It didn't dawn on me until just a few minutes ago .

You know , when I teach PALS and ACLS which is some of the other things that I do , not outside of the department but with the military and stuff one of the things I always tell the group we all have our ways to do things and our own thought process to take care of certain situations right , and we might think we know it all , but we don't .

Before we start going through the skills and the testing process , my remarks to everybody is don't let your ego override your ass . Let your ego be bruised so hard that you're trying to blame everybody for your faults . The reality is you just didn't score well that day . They just beat you on a test test and your ego got bruised .

So now you're going to start blaming everybody else because your ego got bruised . But it's tough . Nobody wants their ego bruised , you know I mean . So how do ?

Speaker 1

you get through it . Yeah , like , how did you get through it ? How come your career didn't turn sour ? And because you know well , it almost did .

Speaker 2

I mean , I'm not , I'm not going to , I'm not going to hide it almost did . You know , I almost walked away from this career a couple of years ago because I was pretty soured . The chief pulled me in a couple of times and they talked to me a couple of times . We had a few conversations .

Being able to talk to them about my frustrations was good , because I knew they were listening to me . It wasn't like , well , you got two weeks to get over this .

So you either do it or you don't , because if you don't , then you're not going to be selected Right , but just by them listening to me and sometimes taking the time out of their day to call me and say , hey , this is what I seen today , this is what I liked , this is what I didn't like , this is where we can do better .

And then , from their feedback , I was able to make some changes , as they suggested and wanting to make my own self-improvement just for me myself , because I wanted to make myself better . Being miserable when you're at work is not fun . It is not fun because it affects those around you seriously , more than you know and and more than you'll ever know .

And you know , you always remember the good times that you had at work , the bad times , but you always remember that miserable son of a bitch that was sitting at the table , that was never happy , right , and you're glad that they're gone . Well , I didn't want to be that guy . I didn't want to be that guy that was miserable all the time .

So I knew I had to make some changes and stuff . But anyway , my point being is that by talking and having somebody you know having Nate , chief Thompson and Chief Hanning , other people talk to me and tell me where I needed to get better and even change my attitude a little bit , you know helped and so you know I got selected .

Speaker 4

I've just come to terms that I'm probably going to have to work for Liz the majority of my career . Captain .

Speaker 2

Liz .

Speaker 4

You're my favorite captain . I can pretty much do okay until she starts meeting like we start taking the same tests , and just accept the fact that I'm going to work for Liz . It's going to be fine . I don't think that's totally true .

It was an interesting experience because everybody that I tested with in the engineer exam , I wanted them to do well and at the same time , I did not want them to do well . Sure , Because I wanted to do better , but the feelings of the group succeeding overwhelmingly that was the best part of the whole experience .

We , as the quote-unquote next generation of engineers , we did a dang good job .

Speaker 2

You guys did excellent .

Speaker 4

And it was nice . Once all the scoring was done , it was what really mattered . We were an accomplished group . We might only be off by a couple points or half a point . We are an accomplished group . We might only be off by a couple of points or half a point .

The whole time , especially as I was driving through cones on the closed course closed course , closed driving course I was like dang it . Here it is . I just shot myself in the foot .

But I really hope that people show up and they do well , because I love and I respect all these people and I want them to do well and I want them to do better than me , because the better that they do , the easier my job's going to be . The better I can be for them , the better their experience through this whole thing is going to be as well .

Speaker 2

Yeah , absolutely . The person you should be competing against the most is yourself to make yourself better . Right , and that's that should be the end result , whether you're selected or not and I mean , you hope you're selected but the person you should be competing against is yourself to make yourself better .

If you're making yourself better , then you're going to do that much better on a call and the challenges we're faced with in this profession .

Speaker 1

Yeah , I think , finding that drive of why you do this job in the first place and allow that to still drive you to keep that good attitude after a bad promotional test or something , because I can look at at least three people in this room that have benefited greatly from the captaining of Robert Stevens , and so you just wonder if you would have succumbed to

the temptation to get sour and be like screw this , I'm out . Then how many of us would have not had that benefit of you ? know , and so I think , going through that , if you can have the perspective of thinking ahead a little bit this isn't just about me , but you know I could have a lot of positive impact on this department by keeping my head up .

Keep moving on and I'll just give it a better shot on the next one .

Speaker 2

Yeah , well , I did have somebody asked me a while back , when I was probably at my lowest in this career by attitude and just not caring about being here , why I was still here .

I had other offers from a couple other departments and I knew the grass wasn't greener on the other side , it was just a different place and different people and probably the same atmosphere . They asked me well , haven't you left yet ? You can leave anytime you want . And I said , well , I'm not sure .

And they looked at me and said , well , is it because you got something to give ? You got more to give . And that was kind of like an aha moment for me and I think that was some of the chain at the you know my . I guess the changing my attitude type thing was I knew I still had more to give , just didn't know how much more .

Speaker 1

yeah , no , I think that's awesome professional athletes use the same thing you know . Leave it all on the field . I gave it everything I I had and there's that feeling of feeling like you didn't , like you left the field to summon the tank . That's not a good feeling , so I think we can relate with that In this service as well .

Did I give that call everything that I had ? And then , on the bigger perspective is the career . I don't want to leave this career feeling like there was something left to give and I went out early .

Speaker 2

Most definitely . You asked earlier about organizational change , right ? How's that affected your attitude or your wellbeing in this profession ? I think that has something to play in it as well .

Whoever is driving the ship can create the atmosphere that you're in or create that attitude sometimes , because if the ship's going straight and it's nice and it's not swaying from side to side , it's good . When it starts swaying , you start questioning should you be there or should I be here ? Are you making the right decisions ?

I've worked for some people all three careers . It is really you know they . In your mind it's's like I'll never be like you , and that's good right . But there's others that you've worked for . You're like man . I wish I could be like you by helping support those people .

You know they're doing the best they can right and when they make changes in the organization . Sometimes it's accepted , sometimes it's not , but what you have to do is together as a group , support it the best you can and do what you can to help make that atmosphere good for everybody , so that everybody's not coming in sour every day .

Hopefully that made sense .

Speaker 1

It's interesting to me that the correlation , you know there's the mental health side , and I think our calls and our response gets all the spotlight a lot of the times when really , it seems like our mental health is also very dependent on how we feel about the organization .

Oh , absolutely , are you know when you are dealing with not getting that promotion like it seems like that's just as impactful . Oh yeah , but it also

Finding Support Systems

seems like the solution is very similar . It's just by having people to talk to about it . Yeah , you had Nate and some guys that sounded like those conversations or those turning points that just helped you shift gears a little bit . I know , after that last exam it's nice to have people . I know I can just say anything I want .

I can vent , I can say things I'm going to regret , maybe things that aren't true .

Speaker 2

I've never said anything I've regretted . See , we all have to be like you .

Speaker 1

And you know who those people are . On the department there's some people that you don't want to complain to . You keep that conversation at a certain level , and then it's important to have people that you know will still love and respect you no matter what you say .

But it just allows you to get it out of your system and then they can tell you how much of an idiot you are , Like , okay , this is where you should probably not think that way anymore . No , that guy doesn't hate your guts because he did better than you or whatever right , but they help you bring , give you that reality check .

Speaker 2

They bring it back into perspective . They bring you back to center mass . We use that term in the military . Bring you back to center mass and that center mass is your compass , to get you going back into the right direction again .

I probably have seen that more with what we have at the helm now and I'm talking about our administration than I ever have between all three services that I've been working for , and I don't want to say that they've been bad , I'm just saying that them having their finger on the health and well-being of the department has been more prevalent than I've ever seen .

It Right , and that's huge , you're absolutely right . Process . It can be just as traumatic as a multi-casualty event response or whatever big event that has that impact on your life , as anything . When those types of things happen and if we're talking as a group , you know , hey , I didn't like that . What the hell are they thinking ?

They're a bunch of dumb asses . You know reality that's . That's not the case , so don't fire me , chief . The point I'm trying to make is when we can talk about it with each other and maybe you're not seeing what they're trying to do and we talk , then maybe you can see what they're trying to do .

You may not agree with it , but at least you can , you know , brings it back into perspective so you can see it right . That's actually part of the resiliency program bringing it in perspective , right ? Those you guys heard of icebergs . You know everything you see on top looks fine and dandy , but underneath it's a disaster , or vice versa .

By bringing it back into perspective or bringing it back to center mass , that can help you with that whole mental process and being open-minded about it too . Like I said earlier , don't let your ego override your ass , because it doesn't make you better than everybody else by resisting . It just makes you look bad .

Speaker 1

Yeah , I think there's a lot of power in just articulating right and just by putting whatever your feelings are to words . Sometimes you hear it yourself by the time you're done saying you don't need to get a response . But just by forcing yourself to have to put it to words you kind of recognize .

Okay , my perspective is off yeah , I had my wife tell me that a few times , repeat what you just said and then think about it and it's like wives significant others but I think it circles back to liz's point being able to find somebody now like a clinician , if you're at a spot or you don't know who that person is on the department you want to talk to or

feel comfortable sharing some of your frustrations . I think clinicians are perfect for that because they have zero ties to the department . They are bound by a confidentiality .

You can say whatever you want about your captain or the chief or whoever is bugging you , and they can help you put the right perspective to that without letting those thoughts poison you and ruin a good opportunity for a happy , positive career . And so I don't think it would be possible to go to a clinician for too small of a reason .

Speaker 3

On Sundays , I feel great . I have an appointment . I feel great . I don't know what I'm going to talk about , but just going keeping that outlet open . I always find something to talk about .

Speaker 1

Yeah , and I think there's also a proactive side . Speaking of promotional exams , I think that while clinicians are there to help get you back to center mass , get you back to your base level or your baseline , they can also help push you forward , right . So if I just didn't do well on my oral board , I wish I was more confident .

They can help you figure out the things that are keeping you from being confident and push you to that next level .

I'd hope people remember that clinicians aren't just there to put band-aids on all our bad feelings , yeah , and also there to help us build strength , build mental resiliency , give us tools so that not only can we maintain where we're at , but we can actually get way better . I think that's an awesome resource we have as a department . I think it's super .

Um , I don't know how unique it is , but it seems unique that we're in a spot where we get it all for free . The department's put us in a position where you can get all the help you want from a clinician at no cost . I just hope everybody remembers that , especially people that haven't been on the department that long .

I look at some of our current probationary firefighters . It's like , especially during that time . Right , you don't want to complain . Right , because you're the new guy . Yeah , you don't want to complain , right , because you're the new guy . Yeah , and that can be a hard spot to be in , where you have this huge load on your plate and so much pressure .

Everybody's watching you and you're not in a spot where you can complain . You haven't built the relationships yet . You don't want to be branded as a complainer . So I hope those guys are taking advantage of clinicians because you can go , say whatever you want out of your system and then carry on , get back to shift reset , ready to go .

Speaker 4

You guys are telling me you guys are off probation . How do I get off probation ? How does this happen ?

Speaker 2

So when I got my 20 year letter , the chief said I guess you're not on probation anymore , right ? Instead of you being on probation for the job , the job's on probation for you , because now , at any time , you can pop , smoke and go . And then when I got promoted to captain , I'm like does this mean I'm back on probation again ?

Speaker 4

So you're telling me it's just 23 years . Yeah , 22 years . Yeah , perfect , yeah , I'm ready . Yeah .

Speaker 1

All I know is that I'll never forget the first day of my probation , that I'll never forget the first day of my probation that Station 71 , found out I was going full-time and a couple of the guys went and got a cake and were like , hey , we're so excited for you . And then in walks , robert Stevens that says , hey , welcome to the apartment , douchebag .

But knowing Robert a little bit , I knew that was the greatest term of endearment I could have received .

Speaker 4

Are we sharing our first experiences with Robert ?

Speaker 3

Stenberg .

Speaker 4

There I was . It was probably 2009 . I just barely got certified as an EMT intermediate and he came to our station to teach us ACLS for PALS , one of those two . We were just about ready to do the skills testing . I got my gloves on and I'm all hyped up and I've never met him before . And I'm like okay , I'm ready . And he looks at me .

He's like are you an idiot ? What did I forget ? And I was like I don't think so . And he's like well , we're about to find out , went through , I did my test , I was waiting for hey , you did a good job . And he just looked at me and goes next I'm still waiting , close to 15 years . Am I an idiot ?

Speaker 2

Sounds like we need to go talk to somebody . You've held on to some trauma , yeah , totally .

Speaker 1

I mean , this whole episode is orchestrated around .

Speaker 4

We need to know is Tyler an idiot , or is he not ? And then you go and say that this is your favorite boom I love it .

Speaker 1

Well , liz , we're waiting for your I've had nothing but lovely experiences now . This has been great . Thanks , Robert , for being here today and sharing everything . I know that so many of these things everybody's thinking about and has gone through to some degree , some more than others . It seems like it's inevitable .

The more you're in this career , the more you're going to experience both sides of that mental disruptive event , whether it's a dramatic call or a promotional exam . It's normal because this job is so deeply ingrained in who we are . You should be taking promotional exams as seriously , because it's not just the job , it's not just another spot to fill .

It's part of this life .

Speaker 2

Yeah , it's part of what we do .

Speaker 1

Of course it's going to impact you deeper than maybe the average promotion at the average

Final Thoughts on Family Support

job would , and I think that's okay . But hopefully people know that there's plenty of resources and tools especially more today than I think there ever has been to help get through some of these things so you can still have that awesome career . So thanks everybody for being here today .

Thanks for all your words of wisdom and maybe by next episode or the next one , we'll find out if Tyler so just a couple of quick things .

Speaker 2

So , first off , what you guys are doing for the peer support is huge . I wish we would have had this a long time ago . All the hard work you guys are doing , these podcasts I can't say enough great things that you guys are doing and I really appreciate it . Just the resources that you guys are doing and I really appreciate it .

Just the resources that you guys are putting out there and putting together not only for your mental fitness but your physical fitness as well . Right , I could probably compliment this for the next three hours of just how great you guys are doing and I really , really , really , truly appreciate it because you are setting us up for success .

That's huge , because this is going to pay dividends long after I'm gone and you guys are the next captains or chiefs or engineers or whatever you're going to do in this career . It'll show right . Keep that momentum going , even on those bad days . Keep that momentum going because this career needs what you're doing now .

From the careers that I've had , they've all have their challenges . You know the military's trying to keep up on their health and well-being for their troops you know , um , uh , I think it . I think the the uh poll is like , and it's sad . It's still sad , but there's an average of 15 service members a day that are still taking their lives .

I think it's happening more on the public safety side . We're not hearing about it as much as we are with the military . Um , and you know , in public safety , including law enforcement , fire , ems , all of it and I think it's happening more than we know .

This is what's going to help reduce that , what you guys are doing now , and I hope it spreads like a good flower , not a bad weed . I appreciate you guys too . I appreciate all the support you've given me .

I know I'm a busy guy and I'm gone , and sometimes you guys got to pick up those pieces when I'm gone and when I know when I come back , those pieces have been picked up and you guys are still continuing on to do what you do is that's huge , and especially when you hear good things about the people you work with , right .

So and then the one last thing to my family . You know they're , they're the foundation of why I'm here . You know they're , they're the foundation of why I'm here . You know they are the cornerstone , and I know they get tired . Sometimes they wish that as soon as I walk in that door , I'd turn around and walk out .

In fact , I think my daughters even told me a couple of times Dad , we're not your soldiers . They get tired , just like we do too . I've already mentioned it , but they're the ones that are going to be there all the time . And I can tell you personally , without them , my wife , my three daughters , my boy I can't say enough about them .

They've been such a huge support , even on my bad days . If I could give them a stack of medal certificates or just a thank you , that's huge for me .

Speaker 1

Yeah , I think that's a great note to end on . Yeah , well , I think that's a great note to end on . I appreciate are encompassed with trying to spend a career doing things for other people . If you're not willing to go talk to somebody for you , do it for somebody else Absolutely , because you're around a lot of people so thanks for sharing that .

Speaker 2

Robert , Thanks for having me .

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