Fintech Insider Podcast by 11:FS - podcast cover

Fintech Insider Podcast by 11:FS

11:FSfi.11fs.com
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year. Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry. Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you. Want to get involved in the conversation? Connect with us now on LinkedIn, Instagram and TikTok
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Episodes

Ep. 126 Interview - Beth Knickerbocker, CIO, OCC

In this episode: Beth tells Simon what the OCC is and what it does, with particular reference to the American dual-banking system and how she became a part of it. We also find out what the OCC is doing to embrace and promote financial innovation and the challenge of balancing that with regulation. To find out more about Beth and the work of the OCC, visit OCC.gov, or email innovation@occ.treas.gov We hope you're enjoying the show - don't forget to subscribe so you never miss an episode, find all...

Aug 25, 201721 min

Ep. 125. News: Are you bad when you're big?

In another packed episode we have a full house of hosts as David, Jason and Simon are joined by global fintech commentator and Girl, Disrupted, Liz Lumley; Editor-in-Chief of Fintech Finance, Ali Paterson; and Capco's Principal Consultant, Charlie Wood. The team discuss WhatsApp adding payment features; First Direct coming consistently top of a customer service poll, and the bigger banks always come last - we discuss if there's a correlation between the size of the bank and their market share an...

Aug 21, 20171 hr 6 min

Ep. 124 Insights - Starling Bank Takeover

In this episode: Megan Caywood, Chief Platform Officer, Jason Maude, Head of Customer Analytics and Sarah Guha, Product Director at Starling are joined by David Brear and Simon Taylor for a round table discussion about all things Starling Bank! Megan, Sarah and Jason fill us in on what Starling Bank does right now and it's aim to be the best current account in the industry. They also talk about the beginning of their global expansion, their start up mentality, their total focus on innovation and...

Aug 18, 201746 min

Ep. 123. News: Data is the new oil

In this episode: In an episode packed full of guests and news, we kick off with Tandem's takeover of Harrods bank - where did they get the money and what's their next move? Next up is Australia's latest move to make bitcoin an official currency as they continue to fight to become a leader in blockchain, and is bitcoin the key to Chinese investment? Are Monzo the friendliest bank in Britain as yet again they reap praise from open, honest and prompt user communications following another outage. Ar...

Aug 11, 20171 hr 5 min

Ep.122. Interview - Phillip Keller & Harley Morlet, Tail

In this episode: Meaghan Johnson interview Phillip Keller and Harley Morlet, CEO and co-founder of Tail respectively. Tail is a rewards platform designed for open banking APIs. Tail provides exclusive offers for Starling and Monzo card holders such as cash back on purchases made with their Starling or Monzo cards and other offers such as discounts on dining out. We ask them about Tail's origin story, what the main pain points were with getting off the ground and what their future plans are. We a...

Aug 11, 201723 min

InsurTech Insider - Ep. 2 Serial disruption

In this episode David and Nigel discuss the latest news and trends in insurtech, including the trend of "serial disruptors" - talent moving away from incumbents to create start ups to fix issues with incumbents' services, as TechCrunch runs more insurtech stories lately, is this the start of insurtech going mainstream? They also talk drone insurance and are smart helmets the new frontier of insurtech? And the personalisation of data and risk to ensure that people are not tarred by tied stereotyp...

Aug 09, 201730 min

Ep. 121. News: Amazon is Everywhere

In this episode: First up: Amazon is everywhere, should banks be concerned?, and is Amazon more of a threat than Trump? They also talk AI as RBC launches Siri bill paying functionality and USAA launches a pilot on Alexa. Klarna launches P2P product, Wavy, a rival to ABN AMRO's Tikkie but they have 'Pan-European' capabilities that could make them more influential. Alipay's European expansion continues, and the team discuss the scale of growth in Asia, as South Korean bank Kakao gains 800,000 cust...

Aug 04, 201749 min

Ep. 120. Interview: PwC Financial Wellness Report

In this episode: David interviews Robert Churcher, the author of the Financial Wellness Report and they discuss the growing challenges of financial wellness in today's climate, and the importance of education to help people understand their current financial position, their long term goals and how to achieve them. Advice is also critical, particularly contextual advice that is relative to an individual to help them independently manage their finances and to have confidence in investing. They dis...

Aug 04, 201720 min

Ep.119. Insights - NFI (Nordic Finance Innovation)

In this episode: We bring you the highlights from an event we attended, organised by NFI, in Scandinavia, where we heard from co-founders and CEOs from some of the most up and coming fintech firms, including Bud, Solaris and Clear Bank, and our very own NED, Chris Skinner. Guests: Edward Maslaveckas - CEO and co-founder, Bud Marko Wenthin - Board Member, Solaris Nick Ogden - Executive Chairman, ClearBank Chris Skinner - Non-Executive Director, 11:FS We hope you’re enjoying FinTech Insider – don’...

Aug 02, 20171 hr 13 min

Ep.118. News: Tokenaires and the Spiral of Complacency

In this episode: The team discuss: Revolut's massive crowd-funding pledges - but what will they do with the money?; Musk vs Zuckerberg on the future of AI; Transferwise's team-up with Apple Pay; and alternative credit scoring as Aire get a deal with Zopa. We also have an exclusive interview with Innovate Finance’s CFO, Abdul Haseeb Basit about their H1 Fintech Investment report. We also talk more bad news for Lloyds as they are forced to pay yet another fine; is too much reliance on consumer cre...

Jul 31, 20171 hr

Ep. 117. Interview: Tim Schaefer Northwestern Mutual

In this episode: David Brear interviews Tim Schaefer about his 29 years at Northwestern Mutual, starting as an entry level, programmer, all the way up to his current role as EVP. Tim takes us through how Northwestern Mutual are embracing technological and cultural changes, team structures and digital products to establish excellence in the space, all tied to driving great customer experience. We hope you’re enjoying FinTech Insider – don’t forget to tell a friend about us and please leave us a r...

Jul 28, 201731 min

Ep.116. Insights – Live from TNW 2017

In this episode: We bring you the highlights from The Next Web Conference 2017 in Amsterdam, where we spoke to some fantastic guests – including actual royalty – Prince Constantijn of the Netherlands, who speaks to Aden Davies about his new role as a special envoy for StartUpDelta2020. Additionally we have Max Brenssell, International Associate at n26 on their plans for expansion to the UK, followed by Ben Hammersley, of Wired about his views on AI and the impact it’ll have on the jobs market; B...

Jul 26, 20171 hr

Ep. 115. News: buying jewellery from a bank?

In this episode: David, Jason and Simon are joined for this week’s show by news show regulars Liz Lumley and Kadhim Shubber. First up Jason guides the team through recent current account announcements from both Monzo and Starling – are they the hipsters of fintech?, Are they racing each other to release products?, and is there not room enough in the industry for both? They myth-bust the “tech-focus” of BNY Mellon’s new CEO; why “tech” is the tag everyone seems to covet – but saying it does not m...

Jul 24, 20171 hr 14 min

Ep. 114. Interview – Mariano Belinky & Shachar Bialick

In this episode Jason Bates and David Brear interview Mariano Belinky, Managing Partner of Santander InnoVentures and Shachar Bialick, CEO of Curve, following the announcement last week of Santander’s recent investment in Curve, in an expansion of their growing fintech portfolio. They discuss how InnoVentures fits into Santander’s digital approach, and what the investment of Curve and two other fintechs brings them, the longterm business plan of Curve and how Santander’s investment will help the...

Jul 21, 201739 min

InsurTech Insider Ep1. – InsurTech 101

InsurTech Insider is a new show in the 11Media network, hosted by David Brear and co-host Nigel Walsh, of Deloitte, dedicated to all things insurtech. In Nigel’s words “there’s no better time to be in insurance” – and both he, David and their special guests will take you through the trends, changes and news stories, and the new startups, disruptors and technology in the insurance industry right now. Fittingly for our very first episode, the guys discuss exactly what is InsurTech? Is it just “fin...

Jul 19, 201749 min

Ep. 113 News: Is Cash Dying?

In this episode In a fun packed episode, David is joined by regular guest Ghela Boskovich, alongside Edward Maslaveckas, Jeff Tijssen and Gabrielle Inzirillo, who made her Fintech Insider debut, having only just stepped off the Eurostar from Paris. The team discuss whether or not cash transactions are dying out in the UK thanks to the convenience of contactless payments – (1/3 of all card transactions are now contactless) – and the UK’s reduction in reliance on credit cards overall. Conversely, ...

Jul 17, 201751 min

Ep. 112. Interview – Laurent le Moal, CEO, PayU

In this episode Jason Bates interviews Laurent le Moal, CEO of PayU, the leading online payments provider, dedicated to growth markets, at Money20/20 Europe in Copenhagen. PayU’s primary focus is to help merchants accept payments and they operate in a wide range countries around the world including India, Latin America, Turkey and Russia. Laurent tells us that PayU currently manage an incredible 250 different ways to accept payments – including globally recognised cards, regional payment schemes...

Jul 14, 201717 min

Ep. 111. Insights: Money20/20 Europe, Part 2

In this episode: We bring you the second roundup of highlights from Money20/20 Europe in Copenhagen. We caught up with some fascinating guests, speakers and interviewees; starting with the founder of Moola and ITV’s resident Money Expert, Gemma Godfrey, who chatted to Simon about Moola – the online investment services she founded to help people invest their money easily and intuitively, and her time as an adviser to Arnold Schwarzernegger on The Celebrity Apprentice USA. Jason then catches up wi...

Jul 12, 201737 min

Ep. 274. News: Digitising Pocket Money

In this episode David and Simon are joined by regular Sarah Kocianski, and RFi and Sky News Australia’s Chloe James, who makes her Fintech Insider debut, for this week’s news. First up, they discuss the pros and cons of “screen-scraping” – do banks only want open banking on their terms and to pick and choose the bits of it they want?; is it right that challengers only get one representative at the Open Banking Initiative- and is Atom really a challenger bank?; and is a CIO title unnecessary? You...

Jul 10, 20171 hr 1 min

Ep. 273. Interviews – Rita Liu & Edward Budd

In this episode From last week’s magnificent Money20/20 Europe, Jason interviews Rita Liu, Head of Alipay (Europe, the Middle East and Africa), the world’s largest mobile and online payments platform since 2014, and Simon catches up with Edward Budd, Managing Director and Chief Digital Officer of Global Transaction Banking at Deutsche Bank. Rita tells us about the European expansion of Alipay, and the innovations in fintech coming from China and the Asian market; and some of the new, cool initia...

Jul 07, 201721 min

Ep. 272. Insights: Money20/20 Europe, Part 1

In this episode: We bring you the highlights from last week’s amazing event at Money20/20 Europe in beautiful Copenhagen. We caught up with some fascinating guests, speakers and interviewees including: Derek White from BBVA speaking to Simon about open platforms, APIs and customer input in development of new products; Jason interviews Andrew and Tac from JCB International; and Bill Gajda, SVP at VISA announcing their partnership with Klarna; and Simon catches up with Bianca Lopes, SVP of BioConn...

Jul 05, 201758 min

Ep. 271. News: LIVE from Money20/20 Europe

In this episode We bring you our first ever live podcast, recorded in front of a live audience at Money20/20 Europe, Copenhagen. With all four of our regular hosts, David Brear, Jason Bates, Simon Taylor and Chris Skinner, plus six fantastic guests from the world of fintech and banking (and previous podcasts), they discuss the latest news and stories with additional audience interaction, including: Goldman Sachs’ lending business hitting its first $1bn mark, is this a good thing or is it old new...

Jul 03, 201750 min

Ep. 270. Interview – Jonathan Larsen, Chief Innovation Officer, Ping An

In this episode David is joined by the multi-talented Jonathan Larsen, who is simultaneously CIO of Ping An, based in Hong Kong and CEO of their Global Voyager Fund. The Global Voyager Fund is a $1billion fund for investment in global fintech, and Jonathan and his team ensure that via this fund they have access to the best innovation around the globe and the best partnerships opportunities. He discusses the impact of financial innovation in China and the enormous opportunities for scalability th...

Jun 30, 201715 min

Ep. 269. Interview – Ali Niknam, CEO of Bunq

In this episode Simon interviews Ali Niknam, CEO of Bunq, who firstly, tells us all about where the name Bunq came from, what the brand name means and stands for, and how important that is to the company ethos and their overall mantra of being “the bank of the free”. Bunq is a small company with big ambitions for geographic expansion and scalability; Ali tells us that control and ownership is so important to them (they do not outsource their development); and he deliberately chose to run a small...

Jun 28, 201726 min

Ep. 268. News: It’s raining money in Durham

In this episode We have a whole host of hosts as David, Jason, Simon and Aden are joined by Mariano Belinky and Jamie Campbell for the news. This week in a European-led section of the show the team discuss Swedish giant Klarna getting it’s official banking licence to begin delivering financial services, Spain’s first fully digital bank, European “robo advice”, and the European Central Bank demanding declaration of all cyber security breaches. It’s raining money in Durham as Atom gets a further £...

Jun 28, 20171 hr 10 min

Ep. 267. Interview – Nathan Bostock, CEO Santander UK

In this episode Simon interviews Nathan Bostock, CEO of Santander UK. Nathan explains how Santander is embracing the tech changes facing the banking industry, and the shifting customer behaviours in their interactions with the bank with the help of digital innovation. He also tells us that digital innovation evolves around good customer service so Santander tries maintain “customer-centricity” in all it does, to drive its customer experience forward, and that hiring strong digital talent is so i...

Jun 23, 201719 min

Ep. 266. Insights – RFI Global Banking Summit

In this episode: We bring you the highlights from the RFI global banking summit where we were lucky enough to speak to a variety of different guests, on a range of topics. First up, Aden spoke with Louise Beaumont, Co-Chair at Open Bank Working Group, to talk about all things open banking, before he dived into a chat with regular FinTech Insider guest Ghela Boskovich. Later on he chats to Luis Rodriguez, VP Strands Lab and Ricky Knox, founder of Tandem. Later on, Simon Taylor takes the reigns as...

Jun 21, 201756 min

Ep. 265. News: Guess who’s back?

In this episode David is back! He and Aden are joined by regulars Liz and Sarah for the news. This week the team take on The FCA’s cohort 3 and reveals cohort 2 for their sandbox; Amazon flexing it’s financial services muscles; and the “demise of a fintech darling” as Monetise is to be acquired by Fiserv for £70million, when it was previously valued at £2billion. They also ask “what the hell is Zelle?” – the instant transfer app taking the US by storm, a key rival of Venmo, a product of six bank...

Jun 19, 201759 min

Ep. 264. Interview – Daphne de Kluis – CEO of Commercial Banking, ABN AMRO

In this episode Jason interviews Daphne de Kluis, CEO of commercial banking at ABN AMRO, the Dutch banking giant. Speaking at the Beyond Banking event in Amsterdam, Daphne and Jason discuss the importance of the event to enhance co-creation between partners, external clients, and customers to shape the future of banking and products. She believes in the importance of asking clients for their feedback and what they want from their bank to create more collaborative development that allows ABN AMRO...

Jun 16, 201720 min

Ep. 263 – News: Dodd Frank, Trump, Elections, Unicorns – what didn’t happen this week?

In this episode Simon and Aden are joined by regulars Ghela and Sarah for the news. This week we discuss all things politics on both sides of the pond, especially THAT Dodd Frank legislation repeal proposed by Trump, that seems to have flown slightly under the radar while we were all looking the other way, watching Comey’s testimony- and what this would mean for banks and their customers if it happens. Also on the table is the UK election result and the potential “Brexit dilemma”: other European...

Jun 14, 201757 min
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