About this episode: As AI moves from supporting investment decisions to making them, what happens to trust, accountability, and control? In this episode of Fintech Insider Insights, Benjamin Ensor is joined by Jannick Malling, Co-founder & Co-CEO at Public.com, Megan Caywood, Founder & CEO at Caywood, and Peter Rossi, Technology & AI Advisor and Co-Founder of HubbleField, to unpack the rise of agentic investing. The conversation also dives into where the real value in AI-driven inves...
May 21, 2026•51 min•Ep. 1065
About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS- is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Jeff Parker - CEO at Paymentology Monica Eaton - CEO at Chargebacks911 Fliss Berridge - Director of Blue Strawberry Thinking Stories/timestamps: Intro - (00:01) Paymentology Raises $175 Million - (02:46) Alipay lets shoppers delegate purchases to AI - (17:34) FCA opens competit...
May 18, 2026•54 min•Ep. 1064
About this episode: AI is changing banking - but are banks ready for what comes next? In this episode of Fintech Insider Insights, in partnership with Backbase, David Brear is joined by Jouk Pleiter, CEO & Founder of Backbase, to explore why banking may be approaching a breaking point in its architecture. As banks race to adopt AI, many are discovering that fragmented systems, siloed data, and disconnected customer journeys are holding them back. We discuss the rise of the AI-native bank, wh...
May 14, 2026•51 min•Ep. 1063
About this episode: Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Rosie Lee - Senior Customer Strategist at 11:FS John Reynolds - Fintech reporter at Tech.eu Oban MacTavish - Co-Founder and CEO at Spade Stories/timestamps: Intro - (00:01) UK introduces ‘targeted support’ rules to expand access to financial guidance (03:13) FIS and Anthrop...
May 11, 2026•1 hr 2 min•Ep. 1062
About this episode: Advice is regulated and personalised. Guidance is broader and safer - but that line is starting to blur. In this episode of Fintech Insider Insights, host Kate Moody explores the gap between what financial institutions offer and what customers actually need. As apps increasingly nudge behaviour and shape decisions, we ask whether guidance is really just advice with disclaimers - and whether customers are being empowered, or left to do the work themselves. We also explore the ...
May 07, 2026•46 min•Ep. 1061
About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Michèle Richner, CMO & Managing Partner, Tenity Will Hay, Principal, Flagship Advisory Partners James Callinan, Manager, Thistle Initiatives Stories/timestamps: Intro - (00:01) Natwest, HSBC, Lloyds face rules change in regulatory shake-up (04:16) Adyen agrees €750m deal f...
May 04, 2026•59 min•Ep. 1060
About this episode: Latin America is one of the fastest-growing e-commerce markets in the world - but winning there isn’t easy. In this episode of Fintech Insider Insights, in partnership with PPRO, Benjamin Ensor is joined by some great guests to explore why APAC merchants are expanding into LATAM, the $100bn cross-border opportunity, and why payments are critical to success. We break down the key challenges, local payment methods, and strategies global merchants need to win in LATAM. Download ...
Apr 30, 2026•43 min•Ep. 1059
About this episode: Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Lesia Kupriienko - Industry Lead, Finance at AppsFlyer Maria Harris - Chair, Open Property Data Association Plus a voice note from: Monique Biady, Head of Commercial at Checkout.com Stories/timestamps: Intro - (00:01) Revolut chases $200 billion valuation ahead of IPO (02:5...
Apr 27, 2026•58 min•Ep. 1058
About this episode: What does customer loyalty really mean in financial services - and has it ever been real? In this episode of Fintech Insider Insights, Kate Moody is joined by Rosie Lee, Jas Shah, and Alex Johnson to unpack the shifting nature of loyalty in a world where switching is easier than ever. This week's guests: Rosie Lee - Senior Customer Strategist at 11:FS Jas Shah - Fintech Consultant & Author at Fintech: Under the Hood Alex Johnson - Founder at Fintech Takes Links to check o...
Apr 23, 2026•52 min•Ep. 1057
About this episode: Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Raman Korneu, CEO at myTU Mei Lim, Group CFO and Managing Partner at Anthemis’ Alexander Berrai, Deputy CEO at emerchantpay Plus a voice note from: Colin Payne - Head of Innovation at the FCA Stories/timestamps: Intro - (00:01) The UK’s Financial Conduct Authority sets out ...
Apr 20, 2026•1 hr 6 min•Ep. 1056
About this episode: In this episode of Fintech Insider Insights, in partnership with Pleo, host Benjamin Ensor is joined by Jeppe Rindom (Co-Founder & CEO at Pleo) and Tulsi Narayan (EVP, Commercial and New Payment Flows, Europe at Mastercard) to explore the next phase of embedded finance — as it evolves from a handy feature into critical infrastructure. Find out more about Pleo Embedded at https://embedded.pleo.io/ This week's guests: Jeppe Rindom - Co-Founder and CEO at Pleo Tulsi Narayan ...
Apr 16, 2026•45 min
About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Oliver Smith - Head of content at Money 20/20 Europe Sarah Kocianski - Fintech consultant and analyst Chaimae Chouiekh - Business reporter at The Logic Stories/timestamps: Intro - (00:01) Jamie Dimon’s Annual Letter to Shareholders (04:37) Barclays back on the high street as...
Apr 13, 2026•1 hr 11 min•Ep. 1054
About this episode: Is the traditional checkout about to disappear? Benjamin Ensor is joined by Rory O’Neill, Sahar Attaripour, and Sam Boboev to explore the rise of agentic payments - a fundamental shift from executing transactions to delegating intent. The panel dives into whether we are ready to let AI spend our money, who carries the risk when an agent makes a mistake, and how this "control-plane battle" will reshape the future of commerce. This week's guests: Rory O'Neil, Checkout.com CMO S...
Apr 09, 2026•57 min•Ep. 1053
About this episode: Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Jannick Malling - Co-CEO and Co-Founder of Public Fliss Berridge - Director of Blue Strawberry Thinking Dave Morris - CEO of FoundryOS Stories/timestamps: Intro - (00:01) Investors on Public can now build AI Agents to automate their portfolio - (03:39) Monzo closes US business - (22:13) W...
Apr 06, 2026•1 hr 11 min•Ep. 1052
About this episode: Is treasury becoming a strategic powerhouse? Benjamin Ensor is joined by Adyen’s Adrian Davis and BCG’s Stanislas Nowicki to explore how real-time payments, rising customer expectations, and fragmented banking are reshaping corporate treasury - and why “intelligent money movement” could be a competitive advantage. Find out more about Adyen at adyen.com This week's guests: Adrian Davis - Managing Director | Financial services and insurance at Adyen Stanislas Nowicki - Managing...
Apr 02, 2026•49 min•Ep. 1051
About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: David Sullivan - Data Director of Starling Cem Güler, Head of PMO - DenizBank AG Merusha Naidu - Global Head of Partnerships at Paymentology Stories/timestamps: Intro - (00:01) Starling Launches UK’s First Agentic AI Financial Assistant - (04:14) EU Proposes Turkey Joins SEPA to...
Mar 30, 2026•1 hr 8 min•Ep. 1050
About this episode: Prediction markets are booming but what are they, and why is everyone talking about them? In this episode of Fintech Insider Insights, Kate Moody is joined by Emily Nicolle at Bloomberg and Kate Knibbs at WIRED to unpack the rise of platforms that let you “trade the future” - from elections to economic events. Are these markets a powerful new forecasting tool - or just gambling in disguise? We explore how they work, why fintechs are paying attention, and the big questions aro...
Mar 26, 2026•50 min•Ep. 1049
About this episode: Our expert host Ross Gallagher, and co-host Jamie Campbell, Co-CEO of 11:FS Holdings, present Fintech Insider News live from Village Underground in London, joined by some fantastic guests to discuss some of the interesting fintech and financial services stories of the week. (Spoiler: We've selected some Irish-themed content specifically for St. Patrick's Day!) Stories covered on the podcast this week include: Robinhood’s ‘Family Hub’ allows users to view and manage accounts a...
Mar 23, 2026•57 min•Ep. 1048
About this episode: Recorded live from J.P. Morgan’s e-commerce and fintech forum, 11:FS CEO David M. Brear is joined by an all-star panel to tackle a deceptively simple question: can you still launch a startup in 2026? With AI reshaping how companies are built, capital becoming more disciplined, and geopolitics influencing everything from regulation to expansion, the old startup playbook is being rewritten in real time. We explore what founders should prioritise from day one, whether starting n...
Mar 19, 2026•53 min•Ep. 1047
About this episode: Host Benjamin Ensor - Director of Research and Strategy at 11:FS is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Dave Morris - CEO of FoundryOS Veronica Glab - Strategic Partnerships Lead at Juice Art Levy - Chief Business Officer at Brex Stories/timestamps: Intro - (00:01) Revolut secures full UK banking licence - (03:23) Lloyds strives to be ‘UK’s biggest fintech’ by selling more cust...
Mar 16, 2026•53 min•Ep. 1046
About this episode: For years, banking has been framed as a battlefield: incumbents defending their turf while fintech challengers attack with better tech and customer experience. But in 2026, that picture may have changed. Ross Gallagher and David M. Brear (11:FS) are joined by Richard Davies (Allica Bank) and Sophie Guibaud (Building Alpha) to explore how the banking battlefield has evolved - and whether it has gone three-dimensional. From challenger bank profitability (Monzo, Starling, Revolu...
Mar 12, 2026•50 min•Ep. 1045
About this episode: Host Laura Watkins (Director of Media and Marketing at 11:FS) is joined by a brilliant panel to unpack these topics before diving into some of the biggest fintech stories of the week. Sunday 8th March marked International Women’s Day, celebrating the social, political and economic achievements of women around the world. This year’s theme, “Give to Gain,” highlights the power of reciprocity and support - the idea that when individuals, organisations and communities give genero...
Mar 09, 2026•1 hr•Ep. 1044
About this episode: In this episode of Fintech Insider, David M. Brear sits down with Emily Turner, the newly appointed CEO of HSBC Innovation Banking UK, for a conversation about leadership, innovation, and the future of fintech in the UK. Emily brings deep experience from across banking and venture. Before stepping into the role in June 2025, she spent more than a decade at Citi where she launched Citi Ventures UK, led the Global Institutional Strategic Investing group, and helped incubate ear...
Mar 05, 2026•43 min
About this episode: Host David M. Brear, CEO of 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Joe Colchester, Head of Product, 11:FS Pulse Aditi Subbarao, Financial Services for Snowflake Albert Malikov, Founder and CEO of Stacks Stories/timestamps: Intro - (00:01) Stacks Raises $23 Million to Reinvent Finance Operations With Agentic AI - (08:28) Stripe, PayPal Ventures bet on India’s Xflow to fix...
Mar 02, 2026•1 hr 8 min•Ep. 1042
About this episode: In this episode of Fintech Insider Insights, Kate Moody is joined by an expert panel of product leaders to unpack a question every startup and scale-up eventually faces: how do you build the dream product team? Whether you’re building from scratch, levelling up an existing function, or trying to future-proof your product organisation, this episode is packed with practical insight on how to set your team - and your product - up for success. Looking to build your dream product ...
Feb 26, 2026•50 min•Ep. 1041
About this episode: Host Ross Gallagher, Head of Ventures at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Sophie Condie, CEO of Shieldpay Samantha Emery, FS Executive and NED Breno Oliveira, Chief Product Officer at payabl Timestamps/stories: Intro - (00:01) Business leaders lose a month to fraud each year, according to research from Payabl - (7:35) UK banks seek alternative to Visa and Mastercar...
Feb 23, 2026•1 hr 3 min
About this episode: In this episode of Fintech Insider, David M. Brear sits down with ClearBank’s UK CEO, Emma Hagan, to explore how the UK’s first new clearing bank in over 250 years is reshaping financial infrastructure from the ground up. What problem was ClearBank originally built to solve - and how does it fit into today’s increasingly complex financial ecosystem of banks, fintechs and payment firms? Emma shares how her background spanning risk and operations informs her leadership approach...
Feb 19, 2026•40 min
About this episode: Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Jessica Cath, Managing Partner at Thistle Initiatives Andy Russell - CEO of Project Arnauld at 11:FS Holdings Sam Maule - Head of Business Development at Moov Timestamps/stories: Intro - (00:01) NatWest to buy wealth manager Evelyn Partners for £2.7bn - (02:53) Monzo wrongly denied refu...
Feb 16, 2026•58 min
About this episode: In this special live edition of Fintech Insider Insights, recorded at the FCA’s Supercharged Sandbox Showcase, David M. Brear is joined by leaders from the regulator, industry and the technology ecosystem to unpack the UK’s first AI-focused regulatory sandbox. The FCA has long been a global pioneer in regulatory sandboxes - but why launch a dedicated AI Supercharged Sandbox now? What problems is it solving? And what does it take to safely test AI in financial services before ...
Feb 12, 2026•53 min
About this episode: Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. Producer's note: Please note that during the Checkout.com and Spotify story, this discussion incorrectly refers to Checkout.com becoming Spotify's single global partner. While Checkout will work with Spotify on a global scale, it is not the only partner working with the company. This week's gues...
Feb 09, 2026•59 min•Ep. 1036
