Finding Water Episode 6: Transforming the Customer Experience
Feb 02, 2021•15 min
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Episode description
Host Lisa Wolfe speaks to digital transformation champion Dean Robison, Senior Vice President Customer Service and Support at ServiceNow. Dean shares his personal journey, best practices and hands-on advice for transforming the customer experience at ServiceNow. Dean underscores the connection of how a great employee experience translate directly to delivering an outstanding customer experience.
15 minutes
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