Episode description

Staffing stress? You’re not on your Pat Malone!

Many of you have recently brought on your first staff members, and I hear you. YOU. ARE. STRESSED.

Building a team can be a truly exciting and rewarding time in any business, but it often comes with traumatic growth on the part of the business owner. This isn’t because you’re a bad leader or a bad business owner …

You’re a great “technician” (skilled clinician, in the case of most of my clients), with no training on how to recruit and retain staff or how to build a great team culture.  You’re so great at what you do, that you’ve built a wonderful reputation and are now swamped with work. That’s why you’ve recruited staff to help out.

Trouble is, you can’t sustain your usual work load AND manage your team. Something’s gotta give!

And that triggers fear. Big time.

Clients mean dollars. Fewer clients means fewer dollars. How will you afford to reduce your client load so you can support your team?

What if I told you that most of my business coaching clients move from this state of fear and end up in a place where they not only see fewer clients themselves, but their practices generate MORE revenue to support business sustainability?

What if I also told you that a mark of a successful business is when the business owner is paid a salary but is not the primary source of revenue?

These are things we’re not taught how to do at uni.

I remember my early days of practice ownership, bumbling about in the dark, figuring it all out by trial and error (or more accurately, error and error!). I’ve gone from traumatic growth to consolidated stability to strategic growth over the years.

It’s no accident that my clinic’s team culture was recognised as a finalist in the Allied Health Awards last year. Or that we’ve been awarded contracts worth over a million dollars.

Team culture, team stability, and team ambassadors all feed into business success and reduce burnout risk for you and your team … And it’s all achievable, without having to resort to dark magic!

I’m running some training on exactly these concepts … And here’s where you can find out all about it:  https://bit.ly/NurtureCourseInfo

Remember, we all learn how to do this, hopefully you’ll avoid some of the mistakes I made early on!

Much love,

Tess x