003: E = Empathy — Does It Really Make a Difference?
Oct 29, 2016•40 min
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Episode description
- How an encounter with a patient with paranoid schizophrenia dramatically changed the course of his career
- The 5 Secrets of Effective Communication
- How to talk with your EAR
Dr. Burns also discusses what therapists can do when
- you are angry with a patient
- you don't like a patient
- or when a patient is angry with you
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