PACT Act makes determining veterans' benefits payments more difficult
Apr 17, 2025•6 min
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Episode description
The PACT Act has reportedly made determining when veterans' benefits payments should be issued more difficult. The Department of Veterans Affairs inspector general says about a quarter of all PACT Act related claims it reviewed over a year were issued incorrect effective dates, resulting in nearly $7 million in improper payments. The IG says a lack of training is mainly to blame and recommended creating a job aid for claims processors.
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