In this Fast Pace episode, Dean Mackie and Josh Phegan look at what it takes to run a great business from a cashflow perspective. They examine the impact of taxes in multiple areas of your business, the need for disciplined spending, paying down debt safely, having great financial advisors, maintaining a tax savings account, understanding seasonality, handling unexpected expenses, and knowing what to do when fixed costs become variable.
This episode of Fast Pace features Dean Mackie and Josh Phegan on spotting early warning signs. They look at knowing your key metrics and which numbers are most important, using specific measurements for developing effective strategies and tactics, and getting back on track early before it's too late.
This week on Fast Pace, Dean Mackie and Josh Phegan explore the challenges of being a business person. They discuss understanding margins, getting the equations right, agent fees and splits, the rising costs of sales, fee structure and performance, and price vs value.
This episode of Fast Pace features Dean Mackie and Josh Phegan on deciding who's in charge of sales and why that's a critical component, deal support by leadership, balancing customer and agent needs, sales enablement, small disciplines that make a massive difference, support services for agents and who in your office can best supply that help.
In today's episode of Fast Pace, Dean Mackie and Josh Phegan discuss the challenges of keeping your people ahead of the market. They talk about what your people need to know about and their expected level of expertise, understanding the customer from a place of curiosity, seeking continuous improvement as an agent and evolving to be relevant.
Today on Fast Pace, Dean Mackie and Josh Phegan show how to hit refresh on your one-page business plan. They look at the critical role the one-page summary plays in clarifying your mission, what should be included and changes to be made, and keeping yourself on track.
This week on Fast Pace, Dean Mackie and Josh Phegan explore re-orgs and relate tech industry layoffs to real estate. They examine the causes and effects of the economic downturn and discuss ways to rethink your business, avoid layoffs, and start working in a smarter way.
In today's episode of Fast Pace, Dean Mackie and Josh Phegan discuss filling the gaps in knowledge for teams by getting clear on what you need and what you're chasing, identifying gaps in competency, having peers train each other, finding the right person for each job, and turning reluctance into a willingness to learn new ways of doing business.
In this Fast Pace episode, Dean Mackie and Josh Phegan look at getting rapid focus for new market conditions in 2023, starting from where you and your team are mentally and physically. They discuss forming good habits for maintaining energy, getting back to basics, checking the health of your business, and doing digital with purpose.
Today on Fast Pace, Dean Mackie and Josh Phegan explore up-skilling teams. They look at a variety of ways to do it, uncovering skill gaps, different degrees of skill, hiring people who are willing to learn and grow, and mind mastery as a key pillar for high performance in life.
This week on Fast Pace, Dean Mackie and Josh Phegan show how to make sure you've got core messaging, determine what that message is and who should deliver it, make it simple, consistent and relevant, and make sure everyone knows and understands the message.
In today's episode of Fast Pace, Dean Mackie and Josh Phegan get clear on the process of pricing services. They examine factors to consider for setting values, pricing models and price points, demonstrating market value, and learning what's valuable for the customer.
In this Fast Pace episode, Dean Mackie and Josh Phegan look at brand positioning, why it's important and how to do it right. They discuss the difference between marketing and brand positioning, setting your brand story, identity, values and customer expectations, creating scalability, and working in collaboration.
This week on Fast Pace, Dean Mackie and Josh Phegan discuss the power of great planning based on how business really works. They look at understanding seasonal markets around cashflow, cycles and resources, preparing early for a smooth and effective return after holidays, lead generation that evens out fluctuations in the business, and acting in the best interest of your client.
In this Fast Pace episode, Dean Mackie and Josh Phegan talk about choosing a business model. They examine the evolution of business models and where each type works best, franchises and dissatisfactions with those that don't deliver, the independent agency, the current shared services model, and choosing the model that will take you where you want to go.
Today on Fast Pace, Dean Mackie and Josh Phegan talk about living life on purpose and inspiring others to grow. They define advice vs. feedback and discuss ways an individual may prefer to accept your input. They show how to communicate your intent, avoid the advice trap, and create a safe, supportive environment where people can be more receptive.
This Fast Pace episode features Dean Mackie and Josh Phegan discussing what's needed for running a great sales meeting. They look at energy management, productive use of time, recognition for great sales, and making it fun. They show why you need rules and an agenda, and they note that people should leave the meeting knowing what to do next.
Today on Fast Pace, Dean Mackie and Josh Phegan show how to land great people for your business. They talk about some of the things exceptional people look for, how to show them you'll provide their best environment with guiding principles to grow and succeed, how to get past the resistance barrier, and what to do for a great on-boarding experience.
This week on Fast Pace, Dean Mackie and Josh Phegan show how to conduct a great interview that makes candidates feel good about your organisation. They recommend that you know what you're recruiting for, look for quality attributes, and have a structure with key questions ready. They also discuss digital vs. face to face and the STAR technique.
In this Fast Pace episode, Dean Mackie and Josh Phegan discuss sourcing and the war for talent. Insights include the need to always be recruiting, creating new positions to bring good people in, having a process for replacement, building an attractive environment where people can excel, and demonstrating leadership and support.
This week on Fast Pace, Dean Mackie and Josh Phegan explore business intelligence and insights inside the data. They look at data driven decision making, fully utilising the tools you have, small moves that make big shifts, capturing customer moments that matter, combining data sources for fuller insight, and becoming aware of unconscious behaviours.
In this Fast Pace episode, Dean Mackie and Josh Phegan look beyond great recruitment to the next level: Great retention. It takes a mindset for recognising and supporting potential, enforced accountability, a sense of purpose beyond money, caring and interest in your people, and active, intentional gratitude.
In this Fast Pace episode, Dean Mackie and Josh Phegan discuss simple rules that work inside any business. They note the need for a clear alignment of vision and values, having the best interests at heart, roles and responsibilities, the 9/14 rule, specific rules for rising and declining markets, and learning to both recognise what works and pivot when the market changes.
This week on Fast Pace, Dean Mackie and Josh Phegan discuss the innovation lab and shifting business performance. They address innovation as culture, encouraging collaboration, overcoming fear of change, identifying the problem first, commitment and fortitude, building a sustainable model, and connecting isolated functions together.
In this Fast Pace episode, Dean Mackie and Josh Phegan look at balancing customer service and profit margins in the age of the customer. They talk about how roles are changing, what's most important to the customer, AI applications for improved customer insights, and products that provide a better customer experience with your organisation.
This Fast Pace episode features Dean Mackie and Josh Phegan discussing business cycles, the property clock, and why current cycles are speeding up significantly. They look at high inflation events, adaptability, supply and demand shocks, cashflow coverage, building a resilient infrastructure, preparing for declining markets, and going granular to create value.
This week on Fast Pace, Dean Mackie and Josh Phegan offer tips to business leaders on coaching for performance. They talk about people's willingness to be coached, characteristics of an effective coach, questioning to coach for a solution, and the questions that need to be asked.
In this Fast Pace episode, Dean Mackie and Josh Phegan look at the feasibility of running your business on the power of one number. They discuss metrics you need to run your business effectively, knowing what you want to achieve, measuring MPS specifically, and linking employee performance with business performance.
This episode of Fast Pace features Dean Mackie and Josh Phegan explaining how to build a system and how that can solve so many basic business problems. They define what a system is and where you need to use them, solving the right problem by asking the right questions and developing cultured discipline and accountability.
This week on Fast Pace, Dean Mackie and Josh Phegan share observations on career progression and making the leap from salesperson/property manager to director. They explore reasons for wanting to be a director, adding value as a leader, knowing what you want to accomplish and how much you're willing to contribute, and being in it for the long haul.
