Join Fast Casual Nation host Paul Barron as he interviews Craig Avera, founder and CEO of Cali Coffee, a Florida-based drive-thru coffee chain that's doubled from 13 to 20+ locations by focusing on exceptional customer service and operational excellence. Discover how Cali Coffee competes with Starbucks and Dunkin' through strategic real estate positioning, achieving an impressive 85% drive-thru sales mix and 90% loyalty program participation. Learn about their unique "lid love" customer experien...
Jul 02, 2025•46 min
Join Fast Casual Nation hosts Paul Barron and Cherryh Cansler as they interview Amanda Kahalehoe, COO of Vicious Biscuit, who shares how her Marine Corps background shaped the rapid growth of this unique breakfast concept from 2 to 10 locations. Discover how they've cracked the code on bringing full-service hospitality to fast-casual with their signature biscuit menu, innovative "five table touches" service model, and military-precision operations that achieve remarkable manager retention in an ...
Jun 25, 2025•1 hr 2 min
In this episode of Fast Casual Nation, hosts Paul Barron and Cherryh Cansler sit down with Preet Paul Singh, partner of Houston-based bōl, to explore his fascinating journey from fine dining to fast casual. Singh shares how his team leveraged their culinary expertise from acclaimed restaurant Amrina to create two interconnected fast-casual concepts—bōl (Indian-inspired rice bowls and salads) and Pakpok Poe (elevated fried chicken)—while maintaining premium ingredients and building a scalable com...
Jun 18, 2025•38 min
Bonchon CEO Suzie Tsai reveals how Korean fried chicken is taking over Middle America, with explosive growth from 150 to 500 planned U.S. locations. Discover the tech stack secrets driving higher sales through kiosks, why Gen Z customers are obsessed with authentic Korean flavors, and how this female CEO is revolutionizing the fast-casual space with bold expansion into unexpected markets like Arkansas and Utah. Plus, get insider insights on catering growth strategies, ghost kitchen operations, a...
Jun 11, 2025•36 min
Join Fast Casual Nation hosts Paul Barron and Cherryh Cansler as they dive deep into the $243 billion functional beverage market with Noah Burgess, Research & Development Scientist at Juice It Up! Discover how science-driven menu innovation is revolutionizing the fast-casual industry, from plant-based smoothies under 200 calories to profitable boost add-ons that 35-45% of customers choose. Learn the secrets behind developing Instagram-worthy drinks that Gen Z craves, the food science princip...
Jun 04, 2025•37 min
Slim Chickens CEO Tom Gordon reveals how Gen Z's snacking behavior is revolutionizing the fast-casual industry and why his 300+ store chicken chain is betting big on AI drive-thru technology. In this explosive Fast Casual Nation episode, Gordon breaks down the shift from traditional dining to all-day snacking, shares insider secrets about achieving $3,000+ hour volumes with hand-battered chicken, and explains why burger brands are scrambling to add chicken while chicken brands stay focused. Plus...
May 28, 2025•40 min
Join Paul Barron and Cherryh Cansler as they explore fast casual's global expansion with brands like Teriyaki Madness and Mason's Famous Lobster making international debuts. Discover how beverage innovation—from craft mocktails to full bars—is reshaping the segment while fast casual continues to outperform both QSR and casual dining in same-store sales. The hosts analyze Chili's strategic positioning against QSR, discuss the $20+ hourly wages transforming restaurant labor markets, and preview Fa...
May 21, 2025•36 min
In this engaging Fast Casual Nation episode, hosts Paul Barron and Cherryh Cansler interview Josh Spiegelman of Roam Artisan Burgers about transforming the better burger segment. Discover how this six-location Bay Area concept balances premium sourcing (100% grass-fed beef, free-range turkey) with accessible pricing while innovating through Web3 loyalty, thoughtful store design, and sustainability initiatives. Spiegelman reveals how Roam attracts Gen Z through transparency, creates memorable in-...
May 15, 2025•57 min
In this eye-opening episode of Fast Casual Nation, hosts Paul Barron and Cherryh Cansler sit down with Mark Lohmann, CEO of the rapidly growing chicken concept Birdcall. Discover how this 15-unit brand is disrupting the competitive chicken sandwich space with its award-winning food, proprietary "Poncho" technology system, and strategic growth approach. Lohmann shares valuable insights on balancing big-brand experience with startup agility, achieving $2.5M AUVs while maintaining hospitality excel...
May 07, 2025•37 min
Newk's Eatery CEO Frank Paci joins Fast Casual Nation to discuss how the 98-location chain is adapting to major industry shifts. With off-premise sales now representing 55% of their business (including 11% from catering), Newk's is building smaller restaurants, implementing digital ordering solutions, and revamping their catering program. Paci shares insights on their expansion strategy targeting Oklahoma and the Carolinas, their focus on menu innovations like customizable pick-three options, an...
Apr 30, 2025•54 min
Fast Casual Nation hosts Paul Barron and Cherryh Cansler interview Cassidy Jones, founder of Atlanta's LOL Burger Bar, who reveals how she's disrupting the better burger segment with creative menu items like acronym-named burgers and over-the-top "freak shakes." With two locations already operating and plans for a food truck, Jones shares her ambitious franchising strategy, social media marketing approach including celebrity collaborations, and advice for entrepreneurs while demonstrating how he...
Apr 23, 2025•48 min
In this episode of Fast Casual Nation, hosts Paul Barron and Cherryh Cansler interview Hady Kfoury, CEO of fast-growing Middle Eastern concept NAYA. Kfoury shares how his Lebanese-inspired brand has grown to 31 locations with plans for 200 by 2030. The conversation covers NAYA's Chipotle-inspired assembly line model, strategic positioning in the Northeast, digital ordering evolution, and innovative approaches to attract Gen Z consumers while balancing ethnic authenticity with mainstream appeal. ...
Apr 09, 2025•47 min
Fast Casual Nation hosts Paul Barron and Cherryh Cansler interview Buena Papa founders James and Joanna Windon about their innovative loaded fries concept. The Colombian-inspired brand serves premium hand-cut fries topped with global flavors like their signature Mexicano. From humble beginnings in a Raleigh food hall to a $400,000 Shark Tank deal with Robert Herjavec, Buena Papa has overcome challenges like teaching customers fries can be a full meal. Their Chipotle-style service model, distinct...
Apr 02, 2025•44 min
Discover TikiTaco, the innovative Kansas City fast casual brand making waves in the restaurant industry. CEO Eric Knott shares how this emerging restaurant concept blends technology, creative Mexican-inspired cuisine, and strategic growth, attracting 600 new customers through third-party delivery in just one month. With locations ranging from walkup windows to full-service spaces, TikiTaco represents the future of fast casual dining - offering scratch-made food, unique menu items like Thai fried...
Mar 26, 2025•47 min
In this insightful episode of Fast Casual Nation, host Paul Barron speaks with Charles Bililies, Founder and CEO of Souvla, about pioneering the "fast fine" category that blends counter service with full-service restaurant quality. Bililies shares how Souvla has maintained its core menu for 11 years while serving over a million meals annually across six locations, appealing to Gen Z through omnichannel flexibility and consistent quality. The discussion explores Souvla's deliberate growth strateg...
Mar 19, 2025•48 min
In this episode of Fast Casual Nation, hosts Paul Barron and Cherryh Cansler interview Jane McPherson, SVP of Marketing at Penn Station East Coast Subs. McPherson discusses the brand's impressive growth to 320 locations across 14 states, their strategic approach to technology adoption, and commitment to quality through their signature cheesesteaks and fresh-cut fries. She shares insights on their purposeful geographic expansion, selective tech implementation including new digital wallets, contro...
Mar 13, 2025•37 min
Daniel and Rosa Figueredo turned their passion into a thriving Cuban sandwich business by embracing hustle, sacrifice, and authentic storytelling. Starting from their childhood home with minimal resources, they built Sanguich into a viral brand without spending a single dollar on influencers. Their strategic approach focuses on quality, community engagement, and measured growth, proving that success comes from dedication, continuous learning, and a unique value proposition in the competitive fas...
Mar 05, 2025•50 min
In this insightful Fast Casual Nation podcast episode, Sam Stanovich of Big Chicken reveals how they're revolutionizing franchise development with AI-powered conversational applications that evaluate candidates based on values rather than just financials. He shares exciting plans for AI implementation in equipment maintenance troubleshooting, customer-facing kiosks featuring Shaquille O'Neal's personality, and potential voice integration in drive-thrus. Stanovich emphasizes the importance of tra...
Feb 26, 2025•51 min
In this eye-opening episode, we dive deep with Flytrex CEO Yariv Bash to explore how drone delivery is revolutionizing the restaurant industry. With over 130,000 successful deliveries under their belt, Flytrex has become America's largest drone delivery service, bringing hot food to customers' backyards in just 3-4 minutes. The future of food delivery looks promising as Bash reveals how their drones can carry up to 10 pounds, operate at lower costs than traditional delivery services, and maintai...
Feb 19, 2025•44 min
Meet Brandon Knudsen, the visionary behind Ziggi's Coffee's remarkable journey from a college dream to a 100+ location powerhouse. In this exclusive interview, Brandon reveals how Ziggi's has mastered the art of serving both traditional coffee enthusiasts and Gen Z customers, with a unique menu spanning craft coffee, energy drinks, and the trending dirty soda category. Discover their innovative approach to drive-thru operations, their strategic use of technology for consistency, and how they're ...
Feb 12, 2025•24 min
Join Fast Casual Nation's Paul Baron as he sits down with Urbane Cafe founder Tom Holt to explore sustainable growth in the fast casual sector. From strategic expansion in second-tier markets to addressing labor challenges and maintaining community connections, Holt shares invaluable insights from building a successful 34-unit California brand that emphasizes quality, value, and authentic hospitality. FastCasualNation #RestaurantGrowth #HospitalityLeadership Are you a hospitality or restaurant i...
Feb 06, 2025•33 min
Big Chicken and PepsiCo are collaborating to innovate in the fast-casual restaurant industry, with a strong focus on appealing to Gen Z consumers. Their partnership involves developing new menu items, enhancing digital engagement, and addressing changing preferences such as zero-calorie options and spicier flavors. Both companies are adapting to Gen Z's snacking habits and emphasizing sustainability in their business practices. The shift towards digital marketing, with PepsiCo allocating 70% of ...
Sep 17, 2024•30 min
Mooyah Burgers and Dillas have successfully engaged Gen Z by understanding their preferences for quality, personalization, and community. Both brands prioritize authenticity, social media, and technology to connect with this demographic. Employee retention is a key focus, achieved through positive work environments and tech-enabled training. GenZ #RestaurantIndustry #marketingstrategy 🫶 Subscribe NOW - Unlock a world of knowledge, innovation, and growth from the largest podcast network in food ...
Sep 11, 2024•34 min
🫶 Subscribe NOW - Unlock a world of knowledge, innovation, and growth from the largest podcast network in food service! - https://savorfm.substack.com/ In this episode of our podcast, we sit down with two industry titans to explore how technology is shaping the future of fast-casual dining: Gregg Majewski, CEO and Founder of Craveworthy Brands, and Heather Leed Neary, President and CEO of Taco John's International, Inc. Rising Fast Casual Brands Gregg Majewski's journey in the restaurant indust...
Sep 06, 2024•29 min
🫶 Subscribe NOW - Unlock a world of knowledge, innovation, and growth from the largest podcast network in food service! - https://savorfm.substack.com/ Paul Barron recently hosted an insightful podcast featuring Geoff Alexander of Wow Bao and industry consultant Rudy Miick to discuss a groundbreaking new loyalty technology for restaurants. This innovation is being hailed as the most significant advancement in the industry since the advent of social media and mobile ordering. The Next Frontier i...
Sep 03, 2024•20 min
Welcome to Surcheros' Story We Dive into Tex-Mex Evolution In this inspiring episode of Fast Casual Nation, I had the pleasure of sitting down with Luke Christian, the visionary founder and CEO of Surcheros . Our conversation unfolded the remarkable journey of Surcheros from its humble beginnings to becoming a cornerstone of the fast-casual Tex-Mex industry. Rooted in Resilience: The Birth of SurcherosLuke Christian's Transformational Journey Luke's path from intending to take over his family's ...
Apr 04, 2024•35 min
In this episode of Fast Casual Nation, Paul Barron dives into Pincho's incredible journey. This South Florida restaurant brand spearheaded the remarkable resurgence of consumer sentiment in the fast casual dining sector in 2023. Join us as we sit down with Pincho's CEO, Otto Othman, to unravel the secrets behind their success and explore the pivotal role of hospitality and order accuracy in shaping customer sentiment. Podcast Rundown Pincho Updates Consumer Sentiment and Why It Matters Review th...
Jan 04, 2024•37 min
The Power of Micro-Influencer Marketing: Benefits and Predictions In today's Fast Casual Nation Podcast, we talk with Nekter Juice Bar and their innovative strategies around next gen marketing. Staying ahead of the curve is essential. One strategy that has been gaining traction, especially in Technology-forward media and related industries, is micro-influencer marketing. This approach leverages individuals with smaller but highly engaged social media followings to promote products, services, or ...
Dec 14, 2023•36 min
In this deep-dive conversation on Fast Casual Nation, I speak with Bennett Maxwell, the visionary founder of Dirty Dough Cookies , and discuss his groundbreaking strategies that are transforming the franchising world. A Sweet Journey from Solar to Cookies First off, who is Bennett Maxwell? He's a multifaceted entrepreneur, not your average cookie-cutter businessman. Starting from real estate in Utah to co-founding a renewable energy firm, Switch to Solar, Maxwell's journey has been as diverse as...
Nov 13, 2023•28 min
Fast-casual dining has become a staple of the modern dining experience, offering a perfect blend of convenience and quality. As the food industry continues to evolve, certain cities are emerging as hotspots for fast casual brands. Covering this sector since 1996 has given me a unique insight to emerging and rebirth markets - today will explore five cities that stand out as ideal locations for fast casual restaurants: We'll delve into the unique factors that make these cities promising for fast c...
Nov 10, 2023•16 min
