Facility Voices - podcast cover

Facility Voices

David Trask, National Director, ARC Facilitiesfacilityvoices.buzzsprout.com

The Facility Voices podcast is brought to you by ARC Facilities – Providing Instant Mobile Access to Building Information for on-the-go Facilities teams. To learn more about our Smart Building Technology for the Built Space, visit arcfacilities.com.

 

Your host is David Trask, National Director and Industry Speaker at ARC Facilities. 

David  brings you  stories from the front lines of Facilities via conversations with Facilities Management leaders from across the nation. You'll hear real-world stories about leadership, coaching, mentorship, a day in the life of, and so much more! 

 

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Episodes

Exploring Facilities Management at Space Center Houston

Erik Swindle, Vice President of Facilities Operations and Capital Projects at Space Center Houston, joins us to talk about managing one of the most iconic and complex nonprofit destinations in the country. With a 25-year career spanning global nonprofits, sustainable construction, museums, and hospitals, Erik shares how his diverse background helps him oversee infrastructure at a site housing NASA artifacts, massive HVAC systems, special events, and millions of international visitors. He discuss...

Aug 12, 202539 min

From Blueprints to Bedside: Leading Healthcare Facilities Forward

Michael Hoeflein, Regional Director of Maintenance and Facilities at University of Michigan Health Regional Network, joins host David Trask to explore the complexities of uniting facilities operations across six hospitals and 100 sites of care. With a background that spans design, construction, and operations, Michael shares how his wide-ranging experience has shaped his leadership approach—from navigating microcultures and regulatory readiness to building subject matter expertise within teams. ...

Jul 15, 202538 min

From Tools to Talent: Tackling the Skilled Trades Shortage in Healthcare

In this episode of Facility Voices , David Trask sits down with Joe Fullington, E.d.D, MBA, CHFM, Director of Facility Services at Duke Health, to explore the growing urgency around skilled trades in healthcare facilities. Joe shares his unconventional journey from electrician to educator to facilities leader, and breaks down the real-world challenges of talent shortages, knowledge loss, and regulatory pressure. He also shares the internship program he helped develop—designed to bridge the gap l...

Jun 30, 202541 min

Building Effective Training Programs: Empowering Employees for Success

David Trask speaks with Neyael Rubio-Delgado and James Anderson about the evolving landscape of facility management, especially in response to post-COVID staffing challenges, in this episode of Facility Voices. Drawing from their career experiences, Neyael and James talk about ESL programs, hands-on training, employee empowerment, and effective onboarding. They highlight how data-driven quality assurance and leadership support have transformed their approach to training and staff development. Th...

Jun 17, 20251 hr 1 min

Building a Future: A Vision for Proactive, Efficient & Engaged School Facilities

In this episode of Facility Voices , David Trask chats with Salum Stutzer, Director of Facilities and Operations at Francis Howell School District, about leading a growing district that serves nearly 17,000 students and the challenges of aging infrastructure. Salum discusses proactive maintenance, professional development, and community engagement. He shares insights into the district’s bond program, strategies for modernizing facilities, and the role of transparency and collaboration. The conve...

Jun 03, 202539 min

Fast-Track Your Career in High-Demand Skilled Trades

David Trask speaks with John Voit and Rob Holmes from Forge Now about the critical need for skilled tradespeople in today’s workforce in this episode of Facility Voices . John and Rob explain how Forge Now’s vocational training program is helping close the skilled trades gap by preparing military personnel and other candidates for careers in HVAC, electrical, plumbing, and facilities maintenance. The discussion explores the rising demand for skilled trades, strong earning potential, and how tech...

May 19, 202545 min

Prepare for your Worst Day, Every Day: A Proactive Approach to FM

David Trask interviews Trent McJunkin, Facilities and Maintenance Manager at Oshkosh Defense, about his journey from high school welding courses to a leadership role in facility management, in this episode of Facility Voices . Trent shares how his background in industrial electronics and automotive manufacturing has shaped his approach to building a world-class facilities department. The conversation covers how to build a people-first culture, proactive management strategies, and the value of de...

May 05, 202535 min

Empowering Facilities Management at Houston ISD

In this episode of Facility Voices , David Trask sits down with Alicia Jolivette, Chief of Facilities and Maintenance Operations at Houston Independent School District. Alicia reflects on her journey from substitute clerk in 1996 to leading maintenance for 273 schools—sharing her perspective on navigating a district of this scale, the structured approach Houston ISD takes, and the challenges they face, especially around HVAC systems. Alicia also talks about the growing presence of women in leade...

Apr 15, 202532 min

Transforming School Facilities with Data-Driven Solutions: A Journey of Transparency and Strategy

In this episode of Facility Voices , David Trask sits down with Alexander Villanueva, Director of Facilities, Maintenance, and Custodial Services at Waco Independent School District. Alexander shares his journey from Puerto Rico to Waco and how his construction background has shaped his approach to facility management. From tackling deferred maintenance to fostering a culture of transparency and accountability, Alexander discusses how data-driven decision-making, proactive maintenance, and stron...

Apr 07, 202535 minSeason 3Ep. 7

Women in Facilities: Embracing Change, Empowering Teams, and Thriving as a Woman Leader in FM

In this episode of Facility Voices , we continue our Women in Facilities series with Brooke Bohme, Director of Engineering at Children’s Health. Brooke shares how she transitioned from healthcare design to leading engineering teams in a hospital setting, highlighting the importance of mentorship and professional growth. She discusses the challenges of working in a male-dominated industry and her efforts to support the next generation of women in facilities. Brooke also talks about the $5 billion...

Mar 24, 202524 minSeason 3Ep. 6

Women in Facilities: Finding Purpose in Facilities Management

In this week’s episode of Facility Voices , Shalita Myrick, Vice President for Administrative Services and Chief Operating Officer at Pacific Lutheran University, shares how her career in facilities management is driven by purpose and a commitment to helping others. She discusses PLU’s care-centered environment, the evolving perception of facilities management, and the lasting impact of the pandemic. Shalita also highlights opportunities for women in the industry, the importance of diversity of ...

Mar 11, 202530 minSeason 3Ep. 5

Integrating AI and Human Expertise for Standardized Facilities Management

In this episode of Facility Voices , David Trask chats with Mike Hollingsworth, Facilities and Fleet Manager at the City of Chandler, Arizona. Mike shares how his background in military service, aerospace maintenance, public works, and casino operations led him to facilities management. Managing 61 city buildings—including police stations, fire stations, and government offices—isn’t easy. Mike explains why having a "seat at the table" in city leadership is critical for securing funding and suppo...

Feb 25, 202529 minSeason 3Ep. 4

Building a Skilled Workforce: The Role of Technical Schools

On this episode of Facility Voices , we chat with Mike Hollimon, Director of Facilities at Gwinnett Technical College, to explore the vital role facilities management plays in shaping higher education. Mike shares how his team goes beyond maintenance, creating opportunities for students and staff through mentorship and leadership development. He also discusses the challenges of managing a growing team, balancing priorities, and staying ahead in an ever-evolving field. With a passion for teamwork...

Feb 10, 202533 minSeason 3Ep. 3

Women in Facilities: Advocating for Yourself in Facilities Management

In this episode of Facility Voices, Danielle Gathje, Vice President of Hospital Operations for Fairview Health Services, takes us through her career journey, from her early days as a biology major to her current leadership role at St. John’s Hospital in Minnesota. Danielle opens up about how mentorship shaped her career, the strategies she’s used to embrace challenges, and the leadership lessons she’s learned along the way. Listeners will gain insights into the critical role mentorship plays in ...

Jan 28, 202530 minSeason 3Ep. 2

FM Insight: CPCC's Training, Partnerships, and Tech Drive Improvements

In this episode of Facility Voices , Lance Ollivierre from Central Piedmont Community College explains the strategies behind effective facilities management. From creating a robust preventive maintenance program to tackling deferred maintenance priorities, Lance shares the innovative approach his team used to transition from crisis mode to proactive planning. He also highlights the college's exciting Facilities Management Certificate Program, developed in collaboration with IFMA. This program ai...

Jan 14, 202537 minSeason 3Ep. 1

The Value of Peer Groups and Networking in Facility Management

In this episode of Facility Voices , Clay Major, Director of Facilities at the Town of South Windsor, shares his experience managing facilities for a growing town while working with limited resources. He discusses the challenges of maintaining a high level of service with a small team and budget. Clay explains how modernizing municipal buildings with automation and energy-efficient systems, such as HVAC and lighting upgrades, has improved efficiency. He also highlights the importance of safety s...

Dec 27, 202422 minSeason 2Ep. 46

Maximizing Efficiency: The Benefits of Standardizing Processes

In this episode of Facility Voices , Matt Snow, Assistant Vice President of Support Services at Baptist Health System, shares how standardizing processes has transformed their operations and created lasting benefits for their facilities team. From reducing costs and improving compliance to fostering collaboration across departments, Matt provides practical strategies that listeners can apply to streamline operations and optimize resources. He also explains how data-driven approaches have support...

Dec 14, 202429 minSeason 2Ep. 45

Women in Facilities: Empowering Women in Skilled Trades with Michigan State's Leisa Williams-Swedberg and Jaclyn Barlow on the WIST Program

In this episode, Leisa Williams-Swedberg, Performance and Project Manager, and Jaclyn Barlow, Operations Coordinator, from Michigan State University discuss the impactful Women in Skilled Trades (WIST) program. Launched in 2016, WIST provides no-cost training, hands-on experience, and the support women need to thrive in the skilled trades. Leisa and Jaclyn share how the program has already helped over 100 women build the confidence and skills required for career success and independence. With in...

Dec 03, 202432 min

Women in Facilities: Having Confidence at the Table

In this inspiring episode of Facility Voices , David Trask welcomes Caitlynd A. Weekley, Director of Facilities at Columbia College, as part of the Women in Facilities series. Caitlynd shares her unique career path, which started in the culinary industry and evolved through event planning to facilities management. Now, she oversees everything from construction to maintenance on campus, all while balancing the challenges of a male-dominated field. Caitlynd opens up about navigating her career wit...

Nov 19, 202428 min

Bridging Facilities and Construction: Trust, Collaboration, and Challenges in Managing Infrastructure at a Large Institutions

In this episode of Facility Voices , Melanie Ford, Senior Director of Construction at the University of Georgia, shares her experiences overseeing the facilities and construction projects of a large institution. She discusses her role in managing a diverse range of facilities—from historic buildings and agricultural stations to athletic complexes and cutting-edge science labs—while also highlighting significant projects like UGA's new medical school and recent campus upgrades. Melanie also expla...

Nov 05, 202439 min

From Marine Corps to FM: Navigating Leadership, Education, and Industry Challenges for Team Success

In this episode of Facility Voices , David Trask sits down with Kevin Miller, Director of Facilities Management at Hampden-Sydney College. Kevin shares his journey from the Marine Corps to leading a dynamic facilities team, drawing on over 17 years of experience. He emphasizes the role of education in shaping his career path and discusses the unique challenges of managing facilities at a higher education institution. From navigating staffing shortages to bridging generational gaps, Kevin offers ...

Oct 22, 202436 min

Empowering Skilled Trades: Insights from Jennifer Green, Director of Competitions and Business Development at Skills Ontario

In this episode of Facility Voices , David Trask talks with Jennifer Green, Director of Competitions and Business Development at Skills Ontario. Jennifer shares her personal journey from her start as a registered apprentice in high school to becoming a prominent advocate for skilled trades and women in the trades. She discusses the importance of the Skills Ontario Competition, an event that showcases skilled trades and technologies and offers participants the chance to represent Canada at the Wo...

Oct 08, 202437 min

Women in Facilities: Putting People First in Facilities Management

In this episode from our "Women in Facilities" series, Maria O'Callaghan-Cassidy, Senior Associate Vice President of Campus Operations at University of Richmond, discusses the evolving landscape of facilities management. She emphasizes the importance of flexibility and ongoing education amid labor shortages and job mobility. Maria recommends pursuing certifications like CFM and FMP, and getting involved in organizations such as IFMA to enhance career growth. She encourages women to seek mentorsh...

Sep 21, 202429 min

Exploring The Huntington: Pandemic Impact, Sustainability, and Career Development in Facilities Management

In this episode of Facility Voices, we’re joined by Tom Polansky, Vice President for Operations and Facilities at The Huntington. Tom shares his unique career path, starting as an architect and eventually discovering his passion for managing teams and aligning campus visions with built environments. He talks about the complexities of overseeing a diverse site like The Huntington, which includes a world-class library, art museum, and botanical gardens. Tom explains the challenges of managing both...

Sep 14, 202438 min

Navigating Team Challenges and Cultivating Excellence

In this episode of Facility Voices , David Trask sits down with Taj Sharma, founder and CEO of Convergence, to discuss the evolving challenges and opportunities in the facilities management industry. Taj, with over 35 years of experience operating facilities for companies like Amazon, Google, and Facebook, shares his insights on how to empower teams in the field. He highlights the importance of skilled professionals, the impact of evolving technology, and how strategic planning is key to address...

Sep 06, 202437 min

Women in Facilities: Attracting Women to Careers in Facilities

In this episode of Facility Voices, David Trask welcomes Julie Brown, Vice President of Industries and Customer Value at Johnson Controls, as part of the Women in Facilities series, where she shares insights into her dynamic role supporting field operations and shaping the company's strategic direction through customer feedback. Julie takes us through the rich history of Johnson Controls, highlighting its 140-year legacy as a leader in building systems and innovation. She discusses her career jo...

Aug 30, 202433 min

Unlocking the Future: Insights on Sustainability, AI, and Emerging Trends in Facilities Management

In this episode of Facility Voices Dean Stanberry, the Past-Chair of the Global Board of Directors at the International Facility Management Association (IFMA), shares his his evolution from IT guy to facility management leader, highlighting the "accidental profession" story that led him to oversee millions of square feet of administrative space and data centers. He explores the evolution of IFMA, the importance of professional credentials in facility management, and the growing focus on sustaina...

Aug 23, 202441 min

Game-Day Gold: Key Takeaways in Stadium Operations, Event Management and Guest Experience

In this episode of Facility Voices , David Trask is joined by Fletcher Coffman, Senior Director of Operations at the Washington Commanders. Fletcher shares insights into his role, overseeing engineering, facilities, logistics, and more within the organization. They discuss the Commanders' recent transition to a new ownership group and the exciting improvements in store for the team. Fletcher highlights the importance of enhancing the fan experience and community impact as the team prepares for t...

Aug 16, 202431 min

Start Now: A Guide to Building or Enhancing Your Emergency Management Program - Part 3: Training

Scott Ployer, President & CEO of the National Property Management Strategies Group, concludes our "Start Now" series with the third and final part. In this episode, Scott focuses on the crucial aspect of training for facilities teams. He underscores the importance of comprehensive training in emergency management, highlighting common challenges organizations face and detailing the essential OSHA-mandated safety training requirements. Scott discusses the significance of meticulous documentati...

Aug 10, 202417 min

Exploring Facilities Management Through Facilithon

In today’s episode David sits down with the two winners of the 2024 Facilithon Competition: Anderson Reynolds, the first-place national finalist in the high school division, and Toby Styron, the first-place national finalist in the post-secondary division. Anderson, fresh out of high school, shares how his diverse educational experiences, including participation in SkillsUSA and various construction programs, led him to excel in Facilithon. Toby, currently enrolled in the electromechanical techn...

Aug 06, 202428 min
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