#290 Joel Hron: How Thomson Reuters is Approaching The Next Era of AI

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Joel Hron, Chief Technology Officer at Thomson Reuters, joins Eye on AI to unpack the future of agentic systems and what it takes to build them responsibly at enterprise scale. We dive into the shift from prompt-based AI to true agentic workflows capable of planning, reasoning, and executing complex tasks. Joel breaks down how Thomson Reuters is deploying generative AI across law, tax, risk, and compliance, while keeping human experts in the loop to ensure trust and accuracy in high-stakes domains. Topics include: - What separates agentic AI from simple prompt-based tools - How "agency dials" (autonomy, tools, memory) change system behavior - Infrastructure and architecture required for multi-agent collaboration - Why human verification and user experience design are essential for trust - The future of coding, engineering skills, and AI adoption inside enterprises If you want to understand how a 170-year-old company is reinventing itself with AI — and what's next for agentic systems in business and knowledge work — this conversation is a must-listen. Stay Updated: Craig Smith on X:https://x.com/craigssEye on A.I. on X: https://x.com/EyeOn_AI