Why You Need a Driver Feedback Loop with Workhound CEO Max Farrell
Episode description
We’ve been talking a lot about Truck Driver Appreciation but what we haven’t been talking about is the importance of a feedback loop from your actual drivers.
We typically do feedback surveys for customers and leads. But most companies as a whole don’t do it for their internal employees--driver or not.
So if you haven’t started up your own feedback loop process, it’s a good time to start--or at least budget for it in the future so you can know those happiness and frustration points of the job year-round.
Helping us get that started is co-founder and CEO of Workhound, Max Farrell; who joins this week's episode to break it all down.
Show Links:
- Workhound’s resources and case studies
- Connect with Max Farrell on Linkedin
- Connect with Blythe via her website or on Linkedin, YouTube, and TikTok
Feedback? Ideas for a future episode? Shoot us a text here to let us know.
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