“What are your patient retention numbers? What percent of your treatment plans are accepted? What is your production goal for a given day?” asks today’s guest Doug Fettig, CPA, MBA. With over 25 years of business and consulting experience, Doug has the unique ability to understand dentists needs and help them grow efficient and profitable practices. His insight allows him to effectively communicate business concepts to dental practices while strategically addressing tax, investment, and retireme...
Mar 20, 2019•44 min•Season 1Ep. 24
“The technology has really transformed our practice because patients can now understand advanced dentistry,” says today’s guest, Dr. Grant Olson. Dr. Olson as been pursuing his passion of creating brighter smiles with the latest technology and a five-star patient experiences. It must be working because Dr. Olson and his team are looking forward to opening their second location this year. What is the secret to his success? Vicki and Chad find out in a great conversation that covers: Marketing phi...
Mar 13, 2019•22 min•Season 1Ep. 23
“It’s all about daily habits,” says today’s guest Heidi Mount. With no long engagements and no in-office visits, she is often called into situations that need a quick turn-around. By working in so many practices, Heidi has developed a few daily habits that help keep her, and the offices she works in, take advantage of the opportunities sitting right in front of them. In this episode, Heidi and Vicki discuss: Some easy tips on how to put $500 on your schedule tomorrow (aka cashing in on the oppor...
Mar 06, 2019•27 min•Season 1Ep. 22
“If you’re born with talent you’ll rarely make a great teacher or leader because you’ll be frustrated that people aren’t getting it,” says today’s guest Dr. Michael Di Tolla. In private practice for 15 years before joining Glidewell Labs as their Director of Clinical Education, Dr. Di Tolla has an intimate knowledge of American dentists and their crown and bridge habits. In 2011 was voted the "Most Effective Dentist Educator" in a nationwide survey of dentists, and he currently works with AEGIS ...
Feb 27, 2019•31 min•Season 1Ep. 21
As a Business Development Coach with Productive Dentist Academy, Christine has successfully coached doctors through everything the dental industry can throw at them. Christine is a wealth of knowledge in the day-to-day operations of dental offices and uses proven skills and strategies to help dentists and their teams to enhance communications, efficiency, and care standards so they can provide the highest level of patient care possible. In today’s episode, Vicki, Chad, and Christine chat about: ...
Feb 20, 2019•26 min•Season 1Ep. 20
Sleep apnea is very personal to Dr. Meghna Dassani: she lost her father-in-law to sleep apnea. “If there is a way I can find a way to never have that affect my family again and help other doctors with their patients, then I want to pursue that.” A practicing dentist with headquarters in Texas, Dr. Dassani is a self-proclaimed lover of bread and butter dentistry and teaching her fellow doctors how to integrate sleep apnea care into their practices. In today’s episode, Dr. Dassani and Vicki discus...
Feb 13, 2019•28 min•Season 1Ep. 19
With a background in communications and bank finances, Deidra joined the world of dentistry when her husband, a practicing dentist and practice owner, asked her to lead his business through a difficult transition. She fell in love with the dental field and now uses her financial background and understanding of the unique challenges of the dental industry to coach other dentists and teams to success. In today’s episode, Deidra joins Vicki and Chad for a lively conversation about leading a dental ...
Feb 07, 2019•28 min•Season 1Ep. 18
Yes. Dr. Ryan Oakley is wearing Gucci shoes in today’s episode. So we kick off (pun intended) today’s episode with Dr. Oakely and his practice partner Dr. Ron Miller and a discussion about shoes, clothing, and how fashion choices impact a dentist’s persona. Vicki and Chad then lead a conversation that covers a wide range of topics from day to day habits, making “predictable” happen in your practice, and much more. How scripting and repetition helps patients walk down the path of self-realization...
Jan 29, 2019•20 min•Season 1Ep. 17
In the second part of Chad’s conversation with Chris Moriarity, VP of Client Development at Productive Dentist Academy, we dive further into “gut” feelings and data-driven decision making. Chris and Chad cover some of the fallacies of why you “think” something might be happening verses what the numbers in the practice are actually showing: Using software data to show the relationship between age and treatment plan acceptance (the results might surprise you!). Proactive, reactive, fence sitting, ...
Jan 22, 2019•28 min•Season 1Ep. 16
“There are things about your practice that you feel in your gut that just don’t seem right,” says today’s guest Chris Moriarity, VP of Client Development at Productive Dentist Academy. When Chris talks to dentists in his work with PDA, most start the conversation with something like: “Given the amount of effort I put into this practice, the outcome should be different.” If you’re experiencing problems in your practice, there’s usually an explanation hiding in your office’s numbers and data. Toda...
Jan 16, 2019•34 min•Season 1Ep. 15
One of the original PDA doctors, Dr. Kent Smith is the Clinical Director of Sleep Dallas and runs two sleep practices in the Dallas/Fort Worth area. In 2012, Dr. Smith was the first dentist in Texas to be awarded a Dental Sleep Medicine Facility Accreditation. Dr. Smith joins Vicki and Chad today for a chat about integrating sleep medicine into your dental practice, marketing, goals, and more. As a fun tidbit, Dr. Smith is revealed as the brains behind the formula for PDA’s “Grab Bag” team incen...
Jan 09, 2019•31 min•Season 1Ep. 14
The formidable Katherine Eitel Belt from LionSpeak joins Vicki and Chad this week for a courageous conversation about courageous conversations. But first, what are courageous conversations? Most of us have things and people in our life that make us think, “If she would just stop doing that or if he would start doing this or I keep dropping hints I shouldn’t have to come out and say I’m upset.” We look outward at other people and what they’re doing. In today’s podcast, Vicki, Chad, and Katherine ...
Jan 01, 2019•28 min•Season 1Ep. 13
Today’s guest, Dr. Joe Valenzi, practiced for 38 years before selling his practice and retiring. A wealth of knowledge and insight, Dr. Valenzi had an impressive career which included teaching at Yale, accumulating over 2,600 CE credit hours and owning practices in Connecticut and Florida. Happily retired, Dr. Valenzi now spends his days riding his bike and spending time with his family. In today’s episode, Vicki, Chad, and Dr. Valenzi discuss: How the stresses of dentistry - time pressure, pati...
Dec 25, 2018•37 min•Season 1Ep. 12
Dr. Alan Mead from the Dental Hacks Podcast is our guest this week and, oh my gosh, did we have a great time with him! Most people know Alan from his Dental Hacks podcast. But many don’t realize he’s a fantastic clinical doctor as well. There are so many great everyday practices in this week’s podcast so let’s just jump right into what Vicki, Chad, and Alan chatted about: A sneak peek at what’s new in the upcoming January Voices of Dentistry meeting. (And a funny story about the Dental Hacks nam...
Dec 18, 2018•40 min•Season 1Ep. 11
Dr. Colin Lathrop thinks differently. Five years ago, Dr. Lathrop opened his practice from scratch and has since doubled and tripled his practice year after year. Part of his success comes from cross training his staff. In fact, from the first day of opening his practice, Dr. Lathrop ensured every admin, assistant, and hygienist was cross trained. Today, Vicki has a lively discussion with Dr. Lathrop about: The benefits of a cross trained team. A few nuggets of truth to get over a plateau which ...
Dec 13, 2018•35 min•Season 1Ep. 10
Today’s guest, Sharlene Dean, MSCCJ, NRCMA, EMT Implementation Specialist at Vasolabs, is an educator who helps train dentists and their teams in implementing CIMT (Carotid Intima-Media Thickness Test) scanners into the dental practice. CIMT scans are being integrated into dental offices as next step, whole patient care for scanning for heart health, cardiovascular disease, stroke, dementia, and Alzheimer’s. In today’s episode, Vicki, Chad, and Sharlene discuss how CIMT scans reveal risk factors...
Dec 05, 2018•21 min•Season 1Ep. 9
Dr. Dave Diehl is a dentist and business owner who has been practicing for 19 years. A member of AADSM and CEREC, Dr. Diehl’s practice emphasizes advanced technology including laser, TMD therapy, non-surgical perio therapy, 3D imaging, and more. About five years ago, Dr. Diehl hit a ceiling and sought out help through PDA. In today’s episode, Dr. Diehl chats with Vicki and Chad about: How important mentorship is and finding those who have wisdom and experience and are willing to guide and teach ...
Nov 25, 2018•33 min•Season 1Ep. 8
Today’s guest, Dr. Nikki Green, is a practicing dentist with 16 years’ clinical experience who has owned and operated her own practice for 11 years. A self-proclaimed “C.E. Junkie”, Dr. Green is passionate about all things leadership and dentistry and uses her motivation to constantly improve her team’s organization and service to their patients. A driving force in her office, Dr. Green discusses: How she keeps team motivation and drive strong in her practice by scheduling admin days and control...
Nov 18, 2018•40 min•Season 1Ep. 7
Today’s episode was recorded live at PDA’s BlueSky event in early November and features special guest Dr. Mark Costes, CEO and co-founder of the Dental Success Network and Ashlee Evans, COO of Dental Success Network. Dr. Costes, an international speaker and published author, is co-founder of the Dental Success Network a vibrant community of dentist from around the globe focused on maximizing address of advanced clinical and practice management education to the profession. Today’s podcast starts ...
Nov 11, 2018•27 min•Season 1Ep. 6
Vincent Cardillo joins Vicki and Chad today to continue their discussion about growth and expanding your dental practice. Mr. Cardillo is a proven industry leader with over 20 years of experience in leadership/partner roles in three dental practice management companies. In the second part of their conversation on growth, Vicki, Chad, and Mr. Cardillo dive into the best practices dentists can take to set themselves up for success. When the time-consuming admin aspects of the practice are passed o...
Nov 04, 2018•32 min•Season 1Ep. 5
Vincent Cardillo joins Vicki and Chad today for a discussion about growth and expanding your dental practice. Mr. Cardillo is a proven industry leader with over 20 years of experience in leadership/partner roles in three dental practice management companies. The founder and leader of Dental Management Innovations, LLC Mr. Cardillo is well versed in providing outsourced C-Suite services to dental groups, emerging group practices, and to investment professionals looking to make an investment in ...
Oct 28, 2018•25 min•Season 1Ep. 4
Today, Vicki and Chad are joined by Dr. Tim McNamara of the Dental Success Network. Starting his career in the business world consulting fortune 50 and 500 companies, Dr. Tim McNamara transferred into dentistry. Since graduating dental school, Dr. McNamara has created and sold a consulting company, built one of the fastest growing acquisition clinics, one of the fastest growing startup clinics, the Dental Success Network, 10x Dental Partners and a host of other companies outside of dentistry. In...
Oct 22, 2018•29 min•Season 1Ep. 3
Dr. Paul Etchison author of Dental Practice Hero: From Ordinary Practice to Extraordinary Experience and Productive Dentist Academy “Grand Slam” doctor, joins Vicki and Chad today to talk a little bit of everything. With a to do list that never gets down to zero, Dr. Etchison starts the discussion with his “everyday practice”: planning that helps keep him on track and accomplishing everything that needs to happen. In the rest of the episode, Vicki, Chad, and Dr. Etchison cover: The practice of “...
Oct 15, 2018•27 min•Season 1Ep. 2
Who is Vicki McManus Peterson? Who is Dr. Chad Johnson? Why should you care? Well, as your hosts of Everyday Practices we figured you might like to know a little bit about us and what you should expect from this podcast.
Oct 15, 2018•18 min•Season 1Ep. 1