45: Customer Experience is the New Brand with Brian Solis
Jan 23, 2016•42 min
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
Episode 45 - Brian Solis discusses his book X: The Experience When Business Meets Design and the importance of recognizing that 'experiences' are the new brand. Brian is an award-winning author, a digital anthropologist and a respected futurist. His best-selling books including What’s the Future of Business and The End of Business as Usual.
Stay tuned after the interview for five action items to take advantage of the ideas and advice in this interview and hear bonus comments from Brian.
Host, Kevin Craine @Everyday_MBA
For the best experience, listen in Metacast app for iOS or Android