Happy 2025, and thanks to all the colleagues and leaders we worked with in 2024! In this short episode, we wrap up 2024 with an update of what we've been working on, what we'll continue to focus on in 2025, and some of the highlights and "best moments" of the last 12 months -- with a special up-close look at the fantastic work we continue to do with Navy Medicine (NAVMED). The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication ...
Jan 29, 2025•15 min•Season 7Ep. 36
Happy Holidays, friends! In our previous podcast episode, we discussed the importance of Context, Purpose, and Outcome (CPO) for establishing focus and intent for the meetings and conversations we have… In this installment, Dr. Ray and coaches Colleen Sullivan and retired Navy Captain Lena Hartzel continue their discussion, sharing tactics on how to apply CPO to each agenda item in that meeting… The JLC team discusses specific examples of meeting agenda items, illustrating how to use CPO strateg...
Dec 22, 2023•28 min•Season 7Ep. 33
“What are you talking about?” While we may not ask that literal question at the beginning of every conversation, it’s certainly a question that should be answered before that conversation takes place. In this episode of the Everyday Leadership Conversations podcast, Colleen and Dr. Ray visit with retired Navy Captain Lena Hartzel for a discussion about how best to prepare and “set the stage” for a particular conversation – even one we may not be looking forward to having. Listen for the Context,...
Dec 01, 2023•23 min•Season 7Ep. 32
A common question our clients ask is, “Why do we seem so busy in our work, yet not actually accomplish anything?” It may be a feeling you’re familiar with as well. In this episode of the Everyday Leadership Conversations podcast, the JLC coaches discuss how clarifying purpose, and defining roles and responsibilities across your team can lead to better alignment, improved collaboration, and more efficient meetings. The Jorgensen Learning Center offers a variety of programs for individuals and org...
Jul 21, 2023•21 min•Season 7Ep. 31
Have you ever thought about your meeting as something that should be “designed?” Design implies purpose and intent, and meetings should have both. In this episode, Dr. Ray and JLC coaches Colleen Sullivan and Kathy Roide continue their discussion around the “Context, Purpose, Outcome” process in meetings. They’ll show you how to use the method in reverse, so you can better design your meetings and establish focus around your meetings’ agenda items. The Jorgensen Learning Center offers a variety ...
Jul 14, 2023•36 min•Season 7Ep. 30
“Why do you start your meetings like that?” It’s a question we get asked frequently by our clients, and it’s the subject of our latest podcast episode. Join Dr. Ray and JLC coaches Colleen Sullivan and Kathy Roide for a discussion about using the “Context, Purpose, Outcome” protocol to open your meetings and define the intent and focus for that meeting. The team will also talk about why that process works, and why it’s important. The Jorgensen Learning Center offers a variety of programs for ind...
Jun 30, 2023•22 min•Season 7Ep. 29
“Plan Do Study Act” is a great framework to use for creating… well, anything! It’s a tool we at JLC believe in and use frequently. In this episode of the JLC podcast, Dr. Ray and Colleen Sullivan will show you how to use the “PDSA” method to construct, organize, and enhance the effectiveness of your meetings. The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at...
Oct 07, 2022•32 min•Season 7Ep. 28
Most people focus on enhancing their work capabilities to become successful, however have you ever considered working on yourself? Join Team JLC as they discuss how they have worked harder on themselves to attract success. By the end of the discussion, you’ll take away a few key ideas you can use to not only make sure you find success – but also that success finds YOU. The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and ...
Sep 16, 2022•29 min•Season 7Ep. 27
Want to make a difference in the outcome of your meetings? Start with how you show up to them. Are you prepared? Ready to listen? Engaged? How you show up in a meeting can impact the quality of the conversations and the results achieved. Join Team JLC in this short podcast episode as we share how you can use essential questions to ensure you are showing up as your best self and influencing others to do the same. The Jorgensen Learning Center offers a variety of programs for individuals and organ...
Sep 09, 2022•14 min•Season 7Ep. 26
Drama is constantly in our lives, and yet how can we ensure we are not contributing to it? Join JLC teammates Colleen, Terry, and Dr. Ray as they provide several real life stories and examples of how drama can easily sway public opinion and have devastating unintended consequences. By the end of the episode, you’ll learn some ways to help keep drama in your life managed and in perspective. The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance the...
Sep 02, 2022•22 min•Season 7Ep. 25
In Part 2 of our discussion on Trust and Trustworthiness, the JLC team helps you to identify the trustworthy people in your life. You’ll hear stories filled with examples (and NON-examples) of trustworthy people… Among the stories you’ll hear: an amazing sea story about how our JLC Associate Joe Marshall, in his prior life in the Navy, demonstrated trust and trustworthiness with those within his care. This story is not to be missed – and sparks a great discussion afterwards! The Jorgensen Learni...
Aug 26, 2022•30 min•Season 7Ep. 24
Much of our professional relationships are based in trust of our colleagues and teammates. How do you develop trust within a team? How do you demonstrate trustworthiness to your team? Listen in on Part 1 of this two-part conversation with Dr. Ray, Vince, Colleen, and Joe as they discuss Trust and Trustworthiness in the workplace. You’ll learn key leadership language and behaviors that enable you to quickly develop trust and produce trustworthiness. The Jorgensen Learning Center offers a variety ...
Aug 19, 2022•26 min•Season 7Ep. 23
Why bother? Why does all the stuff we talk about in our podcasts and our client work matter to so many? Join Dr. Ray and JLC coaches Colleen Sullivan and Joe Marshall in a conversation about the impact and meaning surrounding the work we do. Key takeaways: You’ll learn how quality relationships create high-performing teams, and how more effective, more efficient meetings can impact your organization’s bottom line. The Jorgensen Learning Center offers a variety of programs for individuals and org...
Jul 29, 2022•32 min•Season 7Ep. 22
Welcome to Part 4 in our podcast series on Data Literacy and Fluency. Leaders share data frequently with those they lead, with the intention of producing a change in current processes or behaviors to enhance results. In this episode, Vince, Colleen, and Dr. Ray will help you learn ways to engage in data conversations that use story as a way to convey key messages that focus on the desired state and outcomes you want to achieve. The Jorgensen Learning Center offers a variety of programs for indiv...
Jul 15, 2022•20 min•Season 9Ep. 4
Welcome to Part 3 our podcast series on Data Literacy and Fluency. So many times we look at a data set and immediately react…. During this conversation, Vince, Colleen, and Dr. Ray help you learn ways to shift from reaction to responding… You’ll learn about how a tool called the Ladder of Inference can support curiosity and confirmation of assumptions and conclusions, and how it all ties into our approach toward leadership. The Jorgensen Learning Center offers a variety of programs for individua...
Jul 08, 2022•23 min•Season 9Ep. 3
Welcome to Part 2 our podcast series on Data Literacy and Fluency. As we move forward in the Information Age, data comes at us almost constantly. With SO much data in our professional and personal world, how do we make sense of it, and how do we use it more effectively? In this installment, Vince, Colleen and Dr. Ray talk about how to recognize actionable, meaningful data, so that we can first be data “literate,” before moving on to being data “fluent.” The Jorgensen Learning Center offers a var...
Jul 01, 2022•34 min•Season 9Ep. 2
Welcome to our podcast series on Data Literacy and Fluency. As we move forward in the Information Age, data comes at us almost constantly. With SO much data in our professional and personal world, how do we make sense of it, and how do we use it more effectively? In Part 1, Vince, Colleen and Dr. Ray help you learn ways to match data to the outcomes you are trying to achieve, personally or with a team. The Jorgensen Learning Center offers a variety of programs for individuals and organizations t...
Jun 24, 2022•25 min•Season 9Ep. 1
Have you ever sat through a presentation and thought, “When will this END?” We all have. In Part 2 of our podcast series on Persuasive Presentations, the JLC team shares some stories and examples of good presentation tactics, and MANY examples of not-so-good presentations. This series of podcasts supports our May 2022 webinar on purposeful, persuasive presentations. View the original webinar here: https://youtu.be/IH8pJ_rilL0 The Jorgensen Learning Center offers a variety of programs for individ...
Jun 17, 2022•24 min•Season 8Ep. 2
Public speaking can be anyone’s worst nightmare… However did you know effective presentations follow a certain cadence? Join the JLC Team in Part 1 of our latest podcast series, and learn the 3 Ps of effective presentations, and learn how to become a more effective, more impactful, more memorable presenter and speaker. This series of podcasts supports our May 2022 webinar on purposeful, persuasive presentations. View the original webinar here: https://youtu.be/IH8pJ_rilL0 The Jorgensen Learning ...
Jun 10, 2022•30 min•Season 8Ep. 1
At JLC, we believe there’s an art and practice to leadership. That the best leaders are those of us who are always in a state of learning. Listen in as Dr. Ray, Colleen, Vince and Terry talk about the traits and tactics of a “Learning Leader.” We’re sure you’ll find useful tips you can take away in your leadership journey… and we’re liable to learn a thing or two before the end of the episode, too! Key themes: Vulnerability, teamwork The Jorgensen Learning Center offers a variety of programs for...
Jun 03, 2022•27 min•Season 7Ep. 21
Welcome to the final piece of our six-part look at Adaptive Leadership, and its connection to Conversational Leadership… The sixth tenet is Protecting the Voices of Leadership from Below. Listen as the JLC team discusses team alignment, and the importance of keeping the vision, voice, and authority of leadership intact. Key themes: teamwork, undermining authority, staying in the present moment. View the original webinar here: https://www.youtube.com/watch?v=6eOKc5vEszQ The Jorgensen Learning Cen...
May 27, 2022•22 min•Season 7Ep. 20
Welcome to Part 5 in our podcast series on Adaptive Leadership, where the JLC team furthers their discussion about recognizing the difference between Technical Challenges, which can be solved via authority, and Adaptive Challenges, which require team participation from those doing the work. Key themes: disequilibrium, empowerment, experimentation View the original webinar here: https://www.youtube.com/watch?v=6eOKc5vEszQ The Jorgensen Learning Center offers a variety of programs for individuals ...
May 20, 2022•24 min•Season 7Ep. 19
Welcome to Part 4 in our podcast series on Adaptive Leadership. Once you the Leader have identified the challenge before you, assessed your situation from “the balcony,” and managed any distress among your teammates, the next step is to maintain disciplined attention to our situation and challenge to ensure our solution is executed the way we intend. Listen in as Dr. Ray and the JLC team unpack these concepts in their next conversation. View the original webinar here: https://www.youtube.com/wat...
May 13, 2022•43 min•Season 7Ep. 18
Welcome to part 3 in our podcast series on Adaptive Challenges in leadership. After taking a look at our situation from “the balcony,” and next identifying those adaptive challenges, comes our next step. In this week’s episode, Dr. Ray and the JLC team talk about how to regulate any distress that comes during the process of adapting to these new changes and challenges. Key themes: creating a safe space, adhering to values, self-leadership View the original webinar here: https://www.youtube.com/w...
May 06, 2022•33 min•Season 7Ep. 17
Welcome to Part 2 in our podcast series on Adaptive Leadership. In part 1, we learned how to get the “balcony” view of our situation. Now it’s time to actually identify those Adaptive challenges. Listen as Vince, Colleen, and Dr. Ray give you tactics on how to practice using that balcony view to pin down those specific Adaptive problems. View the original webinar here: https://www.youtube.com/watch?v=6eOKc5vEszQ The Jorgensen Learning Center offers a variety of programs for individuals and organ...
Apr 29, 2022•24 min•Season 7Ep. 16
The next series of podcasts deals with Adaptive versus Technical challenges in leadership, following up on a webinar we produced in March of 2022... In this episode, we’ll look at the differences between those Adaptive and Technical challenges we face as leaders, as well as the 6 behaviors we can take as leaders to help us identify and tackle those Adaptive challenges. View the original webinar here: https://www.youtube.com/watch?v=6eOKc5vEszQ The Jorgensen Learning Center offers a variety of pr...
Apr 22, 2022•24 min•Season 7Ep. 15
Today, the JLC coaches continue their discussion surrounding a recent article that discusses how you can successfully transform your Leadership team. Join Dr. Ray, Colleen, and Joe as the three talk about the importance of leaders taking ownership of their behaviors, and those of the team. Key topics: Conduct in meetings and creating safe space for collaborative input… The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and ...
Apr 15, 2022•31 min•Season 7Ep. 14
As a leader, how do you develop trust among your colleagues? Ray and the JLC coaches talk in this episode about establishing and defining the Learning Conversation Guidelines… These 5 guidelines are part of the fundamental action leaders must take with their team and colleagues to grow and manage change effectively… Key themes: Listening, Respect, Intent, Understanding The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and ...
Apr 08, 2022•31 min•Season 7Ep. 13
Today, the JLC coaches continue their discussion surrounding a recent article that discusses how you can successfully transform your Leadership team. In Part 3, we discuss how you can take ownership of your team’s behavior, and how to keep your team Focused on the end goal of team growth and success. The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://...
Apr 01, 2022•32 min•Season 7Ep. 12
Sit in with the Jorgensen Learning Center insiders as Ray, Colleen, Julie and Vince discuss problem-solving in the workplace… What’s the difference between a technical problem and an adaptive challenge? In this episode, you’ll learn how to identify that difference, you’ll hear stories from the team about how they’ve handled these issues in the past, and you’ll learn how to develop your own practical knowledge to help solve those problems in the future. The Jorgensen Learning Center offers a vari...
Mar 25, 2022•34 min•Season 7Ep. 11
